After the air went out from a power surge due to a lightning strike and we decided to connect with Henry from Ice Heating and Air in Orlando, Florida... it wasn't just the price, but the professionalism, communication, accountability and clarity ion the way he defined what he found, what could be done and what couldn't. And in a normally, incredibly stressful situation, working with Henry and Ice Heating and Air was an experience I rarely have. His attention to detail, style of communication and down to earth way of explaining as well as backing up his explanations created a fast and well-earned trust. From authority to ability, communication to professionalism and being just an all around cool guy, I trust Henry and Ice Heating and Air to not only fix the problem but also explain what I needed to know in order to decide what can work best for me. I ended up doing a blog and podcast as an extended review but also a message for other businesses to consider communicating in that way. I stake my reputation on Henry and Ice Heating and Air. So many in the HVAC scene that can be questionable, sketchy and pushing the up sell. He helped resolve the issue and my family went to bed in a cool home. read more

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STAY AWAY FROM THIS CONMAN! I can't even begin to list the horrible experiences we had with him. First off they aren't licensed to install and do a lot of the work. ( found out after they ripped things apart) Showed up late and stood outside smoking before coming in. No masks , tracking dirt and crap all over the house. The "owner" was here for an hour and then went home to watch tv leaving his assistant to do the entire job. He had my aunt sign a contract while I ran to the store , making it for more than agreed upon. I over heard the owner outside telling his assistant to move as slow as possible so they can bill more since he needed the money. What should have been a 4-6 hour job with 2 guys ( that's what was agreed upon) took 12 hours for the one guy to do alone and THEY NEVER FINISHED THE JOB. When I refused to pay the amount demanded even before the work was done the guy calls the cops. TWICE! He had a bill he needed to pay that night so was demanding payment for work not done. Sadly my aunt payed them ( she hates conflict) and now I have to take them to court to recoup the money paid. The job was never finished. They were stoned half the time and the hour or so the owner was here he spent it yelling and demeaning his employee. Beyond unprofessional. The employee seemed to know what he was doing but was left here for 12 hours alone and was exhausted. The owner is a joke. DOES NOT KNOW WHAT HE IS DOING. So, if you want an abusive aggressive guy that carries a gun with him in the truck to destroy your house, call the cops when he lies and is demanding payment for work not done- this is your guy. If you actually need work done and don't want a complete nightmare --CALL ANYONE ELSE read more

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I cannot say enough good things about Henry and Ice Heating and Air. He was quick to respond to my Yelp request for a quote and was able to give me a time slot to come to our house for the next morning. They were prompt, professional, and incredibly thorough. Our job turned out to be much bigger than we expected or hoped it would be but Henry and his partner explained everything to us as they went. If we didn't understand something, they explained it and answered any questions we had. In the end, they worked tirelessly for 11 hours on a Saturday to ensure that we would be up and running again that day. Henry and his partner are detailed oriented, polite, and pleasure to work with. They will continue to be our go-to AC company for any needs or issues we have in the future. read more

EXCELLENT SERVICE!!! Henry and his partner replied to me as soon as I left my message and that was before 7am! They came out on time and got to work on my A/C ISSUES. They explained everything step by step, so there wouldn't be any surprises. I am more than pleased with their work and professionalism!! I'd recommend to everyone. read more

I got air and heat in my room which is great now before I didn't even have that. It took almost 4 years dealing with my home warranty company trying to get it fixed, instead they kept robbing me of my money never actually looking to solve the problem. So knowing that I needed new ducting after replacing my ac unit that I had to fight for, I took it upon myself to come out of pocket to get it done. Well needless to say as many times as someone came out to see why my unit wasn't properly cooling the inside of my home, Henry and his guy hooked me up with new ducking but before that they seen the ductwork wasn't even completely hooked up in all places, but they got that fixed for me all in one days work within a few hours tops. They was very friendly and straightforward. I would recommend them to others in need. read more

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This company saved our life. 50° out when Our heating went out. Henry was here within less than two hours and fixed us right up and gave us a really good price as well we feel. I would not hesitate to recommend him for all your heating and air needs. And yes, he was masked up and COVID clear. Again thanks thanks thanks for getting here so quickly and getting us heat! read more

Henry is great! Extremely reliable and has fair prices. Every time I have needed help with my AC he was there ASAP to fix it. It is so hard to find reliable and good people, so I highly recommend Ice Heating and Air. read more

Henry was quick to respond to my service call, showed up on time and was very helpful throughout the entire visit. Explained the problem in a way that was easy to understand and went thru all the options for immediate and subsequent repairs or service. Upfront and very reasonable about service rates. Will call again and recommend Henry to help you with your AC problems. read more