Only bought from the store in Manassas. It is a great store! Definitely my fav stick store in NoVA!…read moreThe staff and cigar selection is great! Reynolds is very knowledgeable and Calvin is very helpful...both great guys! If they don't have a stick u r looking for, they will try to get it! They also have a buyers discount program which is nice! A+

The entire staff at OVTC provide exceptional customer service. They have a wide selection of…read morepremium cigars and the knowledge to help you select what you're looking for. Any reviews on here stating otherwise are people looking to just be negative. I have many times watched the staff go out of their way to assist a customer or replace a cigar that might be damaged or just not smoking properly (after all it is a handmade product). The lounge is a great place to enjoy a cigar and a friendly chat. Value is also exceptional from the monthly specials, box discounts, rewards program and other discounts. You will not find a better experience in the DMV!

I'll gladly tell anymore to go to the store across the street that opened up, tobacco max and vape…read moreis a much better experience after being at both. First the only guy there Saturday gets annoyed when I ask questions about two different brands and just pushes me to make a pick and purchase. Im sorry me coming in bothered him so much that I forced him away from being glued on his phone. I find out that the fronto leaf they sold me was moldy. called to explain that we just left ,his response was that it happens and expect it. We asked if we could just swap a pack not even need a refund since this was full of mold. He flat out refused and said it was our fault and they can't when other tobacco huts have done that. Crazy how the guy in charge Saturday would try and hide away from their store being accountable.

Standard run of the mill Tobacco Hut. They offer a variety of vaping devices from disposables to…read moretank filled options as well as hookahs and cigars. Store is well maintained and staff is friendly enough

I have visited this business twice in the past several months every time I'm there the staff is…read morevery helpful and knowledgeable. It is a small business, but they are great. They provide a ton of information. They don't mind answering all my many many questions. It's easy to find the location is fairly convenient and I usually park right in front of the store I have also ordered from this business online. The shipping was quick and efficient and I got it within a few days. Sign up for their emails, they provide. They send tons of deals and specials. The deals are great and many times the specials include in-house and online order The last e-mail was for a their chocolate bars and they gave an infused hot chocolate recipe, it was yummy . I'm a little disappointed. I haven't taken advantage of the email specials more. I look forward to going there again. Everyone should give it a try.

Can't get anyone to answer me. I get ignored when I try to email Jae and no one will return my…read morecalls. Product is good if you can get anyone to answer you.

The young man who helped me was not only helpful but also knowledgeable in the products. They…read moreoffered fair and competitive prices. I would definitely recommend them to others. I believe the young man who helped me was named Oaria

My elderly mother got lost on the road today and entered Cigar Town in Fairfax. Didn't have a cell…read morephone. One of the family owners, Oday, called me to let me know the situation. Couldn't have been more kind and helpful. When he found out she had a GPS in her car, he went to her car to program her route home. He called me back to let me know she was on her way home and asked that I let him know when she got home. This is a great family-owned business run by wonderful people!

I decided to check this place out after seeing the previous review - I was unaware that there was a…read morecigar place in Fairfax Corner - have no idea how long it has actually been there and I forgot to ask. Anyhoo - I walked in and a young friendly guy named Chris came over and asked if he could help me. I asked where the Arturo Fuentes and Romeo y Julietas were located - he showed me, asked me a few questions about what I liked, then made a recommendation for another cigar, based on similarities to the ones I always lean towards. So I bought one of the cigars he recommend, as well as 2 Arturo Fuente 858s - great price on the 858s - $4.00 a cigar. I don't recall ever seeing the price lower than that. Great shop, great selection, I'd hazard a guess that they have one of the largest selections in the area.

Always a varied selection of smokes. More often than not they'll have a tricky to find smoke or one…read morethat you possibly haven't heard of that becomes one of your favorites. The people that work here are all very knowledgeable ( see end of paragraph above) & helpful w/o being snooty or off putting. Reasonable prices to go with all that & a good place to sit back and enjoy your new stogie or pipe to boot.

ALMOST A 3 STAR REVIEW - PLEASE READ…read more SERVICE: 4.1 out of 5 - If you're an experienced smoker they don't follow you around the humidor or talk your ear off about specials. They let you roam and offer unjudgmental help if you ask. If you ask for a high end stick that they don't carry, be prepared for a scoff or a raise of the eyebrow as though you're some unknowledgeable sucker who is willing to pay for a Padron/Davidoff....because you know, those sticks are clearly lame right? (sarcasm) SELECTION: 3.5 out of 5 - If you took someone who wanted to smoke their first cigar and impress them, you'd be hard pressed to find the right cigar here. For those in the know they have a decent selection and I'd even offer it's a good spot to find a new stoge if you're in a rut. I've shopped here for years sporadically and their consistency is a bit questionable, they advertise Tatuaje, but they actually only regularly carry one very sizable and boutique stick, not suitable for average fans of the brand or anyone wanting to test the waters for the first time. On the other hand they've been known to occasionally carry a seasonal blend that is virtually impossible to find outside of a select online dealer(s). VALUE: 2 out of 5 - I recently bought a half dozen of fairly reputable sticks here and so far the first 3 have all been quite stale. They also keep flavored cigars in the same humidor (bit of a no-no amongst purists) OVERALL**: 4.2 out of 5 for casuals - YOU WILL BE SATISFIED HERE - 3.8 out of 5 for regulars - It's above average, but in a world where tourist friendly cigar shops offer better service and selection why would your favorite stoge smoker go here? 1. If you're in the area it has good ambiance/staff/customers for a sit in smoke 2. If you like lanceros you will LOVE this selection 3. You're new and want a friendly environment you will NOT BE JUDGED and given solid reasonably priced advice. THIS IS A GREAT PLACE TO BUY YOUR FRIEND(S) CONGRATULATIONS STICKS FOR A BIRTHDAY, 1st BABY, WEDDING OR PASSING BASIC TRAINING. I wouldn't recommend for a sophisticated cigar smoker. UNLESS THEY LIKE LANCEROS! **IF YOU'RE A LANCERO FAN, THIS IS YOUR DISNEY WORLD - 6 OUT OF 5!!!

I visited for the first time to ask about these cigars I had in a box for a week. They were drying…read moreso they gave me something to put into my travel box and told me to wait 2 weeks. It was on the house! They had a pretty nice selection of cigars. I smoked a cigar in the lounge. They had comfy couches and the people were nice. The ventilation was excellent. I will be back next time I want to smoke in a lounge.

First time at this lounge in Virginia and I really recommend it the staff is very helpfulread more

Great shop, great owner, super helpful and friendly. I'm all…read moreabout supporting small businesses and this place is great. In an era where customer service lacks, Brett went above and beyond. Great dude. This is a great shop and look forward to going there again in the near future.

Brett is the guy to see for high quality cigars. I've been to a number of other tobacco shops and…read morethe cigars I bought here were far better. It's got to be the way he stores them. The humidor here is top notch. Also his recommendations are great.