I had a great experience with Mr Fikser Appliance Repair when my washer stopped draining…read moreunexpectedly. I reached out and they were quick to respond, clearly explained what the issue likely was, and scheduled a same-day visit. Fairly priced and would absolutely recommend to others.

I would give Joel and Grounded Repair an A+++++. I don't believe there is anything he can't fix…read more I had him repair the following items here at my house; 1) my stove (the broken part is no longer made - he had to solder and repair the old part. 2) my dryer - broken belt 3)repaired my broken over-the-range microwave 4)replaced my over the counter lighting in the kitchen 5) replaced 2 broken smoke detectors. Grounded Repair is now my go-to company. Joel is very prompt, professional and knowledgeable.

I was very impressed with Joel. His service cost was vey reasonable and he diagnosed the problem…read morewith my fridge. I was worried it was the condenser - turned out to be a fan. Price was very reasonable and I'm glad I did not have to replace my 10 year old fridge.

He was very responsive and was able to come out the same day. Unfortunately our oven that was over…read more20 years old no longer had parts available, but Charles even took the time to look for the part on eBay to try to give us options.

I am annoyed and offended by the technician assigned to us. We requested services, took off work…read morefor two days in a row only to be met with cancellations. On the second cancellation the technician stated that he was "scared to leave his truck unattended". For reference, we live in a nice neighborhood without any history of harm toward cars, people, or others. This man had our address before confirming the appointment, didn't approach the door or ask if it was safe. He made a judgement about us and I really don't appreciate it.

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

when it comes to vacuums, he is the most knowledgeable guy on the entire east side of Cleveland…read more Fair pricing and fairly speedy delivery.

This is the best vacuum repair shop. I went for an old Kenmore but he had an array from old to new…read moremodels, of all brands, hence the name! He was friendly, knowledgeable, and INCREDIBLY reasonably priced!

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

First time using this company, great experience, I highly recommend My Appliance Guy…read more They were responsive, courteous and honest. This is our go-to for home appliances repairs now.

John is a standup guy. His guys cleared a sanitary drain pipe and then followed with a number of…read moreresidential plumbing repairs. They also jet clean but was not done at my residence. All of the work was done very well, looks clean, fairly priced and done by a polite crew that cleaned up nicely when finished. Also, they are for the most part a family business. I absolutely recommend them. A's in every category.

I'm sending this review a year later than I should have. Bear with me, I've never been compelled to…read morewrite or send any kind of a review before. I'm ENRAGED by their lack of customer service, care, timeliness, attention to detail, respect for me, my hard earned money, and overall lack of remorse for terrible work/service!!! I thought they were a great company when we met to discuss the small projects in my home. THAT WAS NOT THE CASE!!! It started out great, they showed up August 7th, 2024. My project consisted of installing two new toilets, installing two-bathroom faucets, installing shower faucets, kitchen sink faucet, installing a porcelain kitchen sink, installing new outlet covers and switch plates, towel bars, toilet paper holders, new light fixtures in the bathrooms, hanging a small bathroom mirror over the vanity. There were a few other smakk items that I requested but they were all things that most any handyman could do. AT LEAST I THOUGHT, AND WAS ALSO REASSURED BY JOHN McCUE THE OWNER OF FIRST CALL. The first two days they finished some but not nearly all of the tasks. I asked him how he'd like to be paid, and he said you can pay me 1/2 now and the rest at the end of the week. No problem!! Paid him $2703.00 and all's good! Let me add that I paid for every single item that was installed in my home, they had no expenses going into the job or by the time they left over two months later - NOVEMBER 5th, 2024!!!!! There are so many things wrong with the small tasks they worked on it's hard to just name a few. The faucets do not stay in one place when you turn them on or off, the entire faucet moves because it was never secured from the underside of the vanities. I just paid an actual certified electrician to come to my home last week to reinstall every single outlet and cover because JOHN McCUE's employee installed them incorrectly and the lights would not turn on and off as they did when he came out to put the new ones in place. They were upside down and the wrong switches were put in for a two-way light switch. I also asked to have one of the outlets for my range moved to behind my range because it was above the countertop and could be seen to be moved so it would be concealed. His reply was, "We'd have to put an entire new plug in to do that" and I said that's fine go ahead and do it because I don't want to see the plug. SO, he left the wire inside the box, put another plug behind the range and called it a day. Mind you, he didn't show up for two weeks because he had taken ill, so I waited for the job that should have taken one week max over a month to complete. John was taking them off my project to work on McDonalds restaurants that he has contracts for. I asked JOHN why my kitchen lights were not working the way they had before they changed the outlets and he said, "Well, MY GUY IS NOT A CERITIFIED ELECTRICIAN!!! I replied, you never mentioned that he wasn't certified ever! But that was it, he even turned the lights on from the other side of the room and it didn't work the way it had prior to them performing their services. JOHN McCUE comes off as a upstanding guy especially after I shared my experience of trying to find people to perform the duties I had contracted FIRST CALL to do. I'm suggesting you RUN - DON"T WALK - RUN! DO NOT HIRE THEM. His work cost $5,406.00 A monkey with a wrench could have performed what they said they could do. I LOOK BACK NOW AND THINK THE MONKEY WOULD HAVE BEEN THE BETTER CHOICE, AT LEAST I WOULD HAVE GOTTEN SOMETHING OUT OF IT - I WOULD HAVE BEEN ENTERTAINED. I wasn't laughing then, and after paying someone else to fix what they did wrong, I'm not laughing now. Many people have said, you may not remember what someone says to you. But you'll always remember the way they make you feel! I think the better business bureau is next! HORRIBLE SERVICE!!! He took advantage of me, and my wallet!!!!! Rosemary E. Concord Township, OH

Rico is honest and easy to work with. The repairs he did have so far been successful.read more

Needed service on a gas dryer. Repair man came out and indicated possible problem dryer worked…read more Next day it was not working repairman stood returned and fixed the issue. Provided excellent customer service and also gave me other appliance information in the future. I would recommend this business and look forward to purchasing appliances from them in the near future.