We don't belong to this vet regularly. But we had to say goodbye to our dog and didn't want to…read moredrive so far to our normal veterinarian. They let us come in, accommodated the time we requested, they were kind and patient, and the vet that assisted us was very empathetic, talked me through our decision, and let me have the time I needed. They were also very reasonable on the cost. When we are ready for another family member to join our home I hope we can get into them for our veterinary needs.

Overpriced babysitters: Moved from down south and attempted to schedule routine care for my animals…read more(no luck), all appointments were only available to be booked on an "emergency" basis where the receptionist insisted you call the morning of to see if they have availability (aka they're ensuring they can collect the "emergency" fee despite the fact that you were trying to schedule an appointment for over a week.) Next, I was charged over $500 for an emergency appointment for a suspected abcess (I specifically requested radiographs, blood work, etc....the original visit did not include radiographs and they said after watching the dog all day and guaranteeing that they gave him a full "check over" and he had a full bill of health ....when I picked the dog up, they told me they had not conducted the radiographs like I originally requested and that without "sedating the dog" it would be impossible (this is complete BS. Dog is non-aggressive, 100% cooperative, and Sedating an Animal for any procedure is always the LAST RESORT!!! Sedation can cause more issues and it is not necessary to gather the required images.) So I picked up my dog and paid the $600+bill thinking he actually had a full work up....Nope, most of that bill was the upcharge for absolutely nothing. Said nothing, paid the bill and tried to leave the office, only for the receptionist to start recommending a bunch of other services and vaccinations....that should have been covered during the $600 examination I paid for. Not while I'm walking out the door....I also paid for blood work. I have yet to receive a print out, call back, or any results regarding the blood work. I actually know how to read all of the requested reports and want to see them for my own records.......Something tells me, I paid $250+ for bloodwork they never actually conducted....how would I know? They dog had no evidence of having blood drawn when I picked him up and they have yet to provide the results months later....but I digress. (That is animal #1) I called again today to attempt to schedule an emergency euthanashia or appointment for my senior dog who is in active pain. They had the audacity to act shocked that I would expect them to have avaliability on short notice, stated they wouldn't be able to schedule me for a week out, and referred me to a clinic two hours away from me. When I told them a 22 was more humane than redirecting your clients to a clinic two hours away or delaying care for over a week.... They had the audacity to act like they did not know what I was talking about.. So in short....No this office does not care about making sure they are there for you and your animals in their time of need. I have seen better bedside manner in the morgue.....I literally work at the morgue. They do have a beautiful facility, but if they're more interested in up charging clients to keep up the facade of a curb appeal rather than ensuring their client's needs are met...that's sad. At this point in time, the best solution I have found to finding reasonable Vet care for my animals is to load them up and drive them South to California.

Doctor Randy was very easygoing and caring. Unfortunately, he died. I will be seeing a new doctor…read morein August and will update.

I love Dr. Webster, he explains everything and cares about your pet. The reason I'm only giving 3…read morestars is because of Margaret. She's horrible and has no customer service skills whatsoever. She's also rude to other coworkers in front of clients. Dealing with anyone else is easy, but this woman really brings down the whole office and experience when taking your pet here.

I have been taking my dogs there for 14 years. I have three Dachhounds. They have not been to…read moreanother vet since birth. I went to make an appointment and found out they closed. NO NOTICE, they are closed lock stock and barrel. I am beyond angry I can't even get my dogs health records. They dont even have the decency to return my calls to get their records.

They're booking out to May of 2026. They were very polite on the phone and I wish my pup could wait…read morethat long, but she couldn't.

My thoughts on the 5/26/26 male doctor remark is that comment was insensitive and possibly sexist!…read moreAt my last appointment there was no pushy, people present.

I took my pet in for a wellness exam with a male doctor who kept pushing vaccines, even though my…read morepet was up to date, and I felt she didn't need them since she's strictly indoors. He made rude comments about her being a bit overweight and was oddly surprised at how clean she looked. He suggested a minor procedure but wanted to take her to the back to do it. When I told him, as someone who's worked in the medical field my whole life, that I preferred my pet stay in the room with me, he got upset. The visit was very expensive, and I suspect the clinic is corporate-owned. Please support small, locally owned veterinary clinics--these big corporations are making pet ownership unaffordable, forcing people to choose between going into debt or putting their pets to sleep.

What can be said about someone who saves the life of a member of your family…read more We had a sick puppy who for sure would have died if we didn't get him help. We are brand new doggie parents so we didn't have establish care at any local veterinary clinic or hospital. So when our puppy got deathly ill we begged every clinic in town to help us and Allen creek took mercy on us and treated our doggie. When the treatment needed was going to be completely out of our budget they intensely questioned us to see what we were able to do at home and what needed to be done at the hospital. Instead of a week in the hospital we hospitalized him overnight and did the rest of the care at home with an assortment of medication, probiotics, and ways to keep him hydrated.

One of the most disrespectful an unkind receptionist I've ever dealt with, we were dealing with our…read moreour furry child and the receptionist was so rude, unkind, heartless, and we're going through major trauma, this dog is part of our family, and we were treated like c*** I don't advise anyone to go to this vet.The owner was sitting right there and said nothing about the way the receptionist talk to my my daughter.And when I came in there to ask if I could get some dog food for my dog, she said, do you have a prescription for this instead of helping me make it happen?Because my dog had a blockage in her: and was severely sick. There was no empathy, no caring. I will never take any of my animals to this Allen creek vet, the receptionist makes it horrible. She is should not be in customer service at all. She left me standing there for at least 10 minutes as she sat there and chatted with somebody else about something had nothing to do with being at the vet, it is ridiculous. Never take your dog or your furry friend to this vet.They will treat you like c***They treat people like cattle and all they care about is making money off of people terrible, terrible, terrible.They should be closed

Dr. Heidi has been our Vet for nearly 25 years (several large dogs, cats and even for advice on our…read morehens.) Her demeanor is friendly, while professional and extremely knowledgeable--and she communicates with our dogs and cats extremely well...making them at feel at ease--even when under stress of an (what is to them an) unfamiliar environment. As another reviewer stated (and I agree) foremost on her mind is the well being of your pet---not letting your (the owners) emotions get in the way of your pet's best interest---which rightly SHOULD top priority of any Vet's interest. When need be, she is firm in the best interest of your animal--while YOU may be falling apart emotionally, and that is definitely a PLUS in my book! 5 STARS for Dr. Heidi !!!

To the scathing 1star reviews: Dr. Heidi is there for your pet, not for you, and I am 100% positive…read moreyour pet does not find her "rude" or "abrasive" or lacking in empathy in any way. Maybe she's better with animals. Maybe that's why she's a vet. I found Dr. H. to be a stunningly intelligent person and a very apt clinician who, no, will not spare your feelings when it comes to your ignorance or the wellbeing of your animal. She is, however, very willing and able to meet YOU half way if you're willing to talk as directly as she does (and maybe interrupt if need be!). But these reviews have me better understanding why she took her multiple medical degrees into veterinary work instead of having to deal with humans. (And there is absolutely NO way that this woman replied "it's just a dog" in the context the reviewer described. The are mistaken in their interpretation of this verbiage, I guarantee it.)

Great vet!!! Husband and wife, they're so nice always have a good positive attitude! They always…read morecall me back with my large animal questions and help me as much as they can over the phone! They never make me feel stupid but instead teach me about whatever I need to know about my animals!

I have been going to Applegate animal clinic for over 10 years. They are very qualified and…read morepersonable. My dogs always come back happier than when they went in. I appreciate them immensely.

I scheduled an establishing appointment for my 12-month-old lab to discuss vaccines, neutering, and…read moremicrochipping, as well as to address my concerns about his past severe reaction to puppy vaccines. When I called to make the appointment, I explained that I was nervous about proceeding with vaccinations due to his previous reaction and wanted a detailed discussion to help me prepare. I was assured that we would have a discussion regarding the previous reaction and a plan on how to move forward, but unfortunately, that did not happen. I was given a single sheet listing vaccines and their purposes(that I had to press for), but nothing addressing my specific concerns about adverse reactions or a personalized plan for my dog. I tried asking specific questions regarding the neutering--such as whether he would need a cone after surgery and if he could be around his brother afterward--but instead of receiving basic information, I was simply told, "We will go over that when you come in for the appointment." That was the whole reason I made this appointment in the first place. They let me know they had discharge paperwork. When I asked for discharge paperwork to review in advance, I was told they would provide it later. They mentioned they could build me a packet with all kinds of information, but it wouldn't be ready today- despite me clearly outlining what I needed before the appointment. The actual visit felt rushed and uninformative. My dog was weighed, given a quick visual check, and that was it--yet the cost was $62. My boyfriend's 4-year-old dog had the same experience and was also charged $62 (we brought them together) Additionally, when we asked for their nails to be trimmed, my dog moved slightly after the cut, and we were immediately told he would need to be sedated to finish. This was his first time there, and a little nervousness should have been expected. On top of all of this, our appointments were scheduled for 4 PM. We arrived 15 minutes early to provide records and complete any paperwork, yet we weren't called back until nearly 4:30--only to receive a basic weigh-in and visual check. I was really hoping for a more thorough and informative visit, especially given the specific concerns I expressed in advance. Unfortunately, the experience left me feeling unprepared and uncertain about the next steps for my dog's care.