Swift, and highly competent. Long story short: Go there…read morefirst. The long of it: I showed up at the end of his workday on a Saturday. There were 3 in front of me. The first was knee deep in conversation, as he answered all his questions, next was a pickup of something he'd finished, and one was a spontaneous "Can you fix this, I was right in the middle of ...", which he fixed in about 5 minutes with a part salvaged from another he kept for salvage purpose. Then there was me at the end of the line, it was 5 minutes past closing, with a mower someone else had deemed in need of major overhaul advising I buy a new one. In under 2 minutes, he'd tightened a cable, and the machine was running good as new. As someone else put it, "he saved me hundreds of dollars", and more importantly to me, hours upon hours of shopping for replacement, for no good reason.

Quick response and excellent, FAST service. Pickup/delivery was helpful as well. Thanks!read more

Great work, honest and fair. My go-to for all things small engine. Great turnaround :-)read more

Yes they were able to fix the dick and it now works great . My Italian landlord said he enjoyed the…read moregravy. Thanks dixfixxxit! I will definitely be back!!

what can I say !!! they are simply the best . local landscapers would SOL without them. the…read morecustomer service is second to none.

I wanted a redmax 8500 blower and Hayden's had one already set up fully fueled & ready to go. They…read moregave me a quick quick overview I was on my way. Super easy purchase that was less money than I had expected. The staff is full of professional that knows their stuff inside and out. They sell to homeowners but their equipment is high end professional grade. They are only open weekdays. I would highly recommend this shop.

The first visit went well. Was on time and was very friendly. Sharpened blades, changed spark…read moreplug. Offered to return in the fall to winterize mower. He said to call/text if had any problems. I have a problem with replacing a chute, which he recommended. He said to call if I needed any help. Have tried and am not getting an answer.

Travis did a tremendous job! He answered questions promptly! Did a great job with pickup and drop…read moreoff! If you have snowblower issues or need the yearly tuneup! Give him a try you want be disappointed!

Fantastic service. Picked up my snow blower from my driveway and had it repaired and returned…read morewithin the day. Very reasonably priced. The snow blower has been working fine for over a year since. My apologies on my initial review last year, as my review did not show the five stars I rated. (It showed no stars.) Sorry! Hope this one corrects my mistake.

Huge shoutout to Keith at Eliot Small Engine Repair, Inc.! He tracked down an axle lock pin for my…read moresnowblower that I couldn't find anywhere. If you're shopping for power equipment, this is the place! Exceptional customer service that truly goes above and beyond. Thank you!

Great company and fantastic people! Just disappointed that you no longer service push mowers.read more

Friendly knowledgeable staff that listen to the needs of the customer…read more It was a pleasant experience

My brother has used these folks a few times and has been happy with their service. Unfortunately,…read morethis year my brother has been diagnosed with Alzheimer's and is having difficulty managing his affairs alone. His snow blower quit during the last storm, and TK made an appt to go and pick it up at his home. He completely forgot about it and was not there at the agreed upon time. When they called him to reschedule, and to explain he would be billed for the missed pickup, my brother was very unpleasant and hung up on them. Later, when I was paying his bills, I contacted TK to ask about the fee (I didn't know any of the above occurrence). I spoke with Steve who was very understanding and very kind. He understood the difficulty we are having, and the "awkward" stage between independence and losing freedom to manage things himself with dementia and he credited the fee back to us. I cant speak to their work - but I can speak to their humanity. I will speak highly of Steve's integrity and service to anyone who needs small engine repair!!

I purchased a Husqvarna chain saw there along with a bunch of accessories and pre-mix gas. I…read morethought I would buy local and help them out. I paid full retail, no doubt. Well, the saw leaked bar oil all over the place. I put up with it for a while but then took it in for them to look at. One guy said it was missing some part in the oil tank and caused it to leak. So, since I never took it apart, it was missing the part since new. I left it there for nearly two months then the part finally came in. They had the balls to charge me $65 to put the part in. They are totally clueless. Acted like he never saw me before. Definitely never going there again.