I needed help today bc I locked my keys in my car. Northside was there within 10 minutes. The…read moredriver,Mason, could not have been nicer. He got my car open only to find out my keys weren't in it. I told him where I'd walked, and he came with me to retrace my steps. Mason did not have to do that! It was so kind. By the way he's the one that found my keys in the grass where they fell out of my purse. i have to give Mason 's for his kindness, professional manner and his patience.

Needed stalled truck towed on a snowy slippery Sunday morning. Arrived from across town earlier…read morethan expected. Nick was friendly and efficient.

I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

I requested roadside service through AAA. My APPOINTMENT window was from 4pm-6pm.... The wrecker…read morecalled at 3:45 and said he would be there in 15 minutes. I told him i was on my way. I left work and arrived at 4:10pm and waited another 10 minutes. No tow truck. I tried to call there was no the number back. No answer. Way to pile on an already frustrating situation. I called AAA at 4:19 the said i had to wait 2hrs before anyone could come back. I had to leave work to get there to my already broke down car. Then wait in the cold in the dark in November in Michigan. Their customer service is awful. Save your money. Frequent an establishment that has integrity or at least cares that a person whose car is already broke down might need 10 minutes...

I called AAA to help tow my EV which had no remaining battery power, and Ed from Lansing Towing…read morecame within an hour--which is the fastest response I've ever received from AAA. Ed was incredibly helpful, knowledgeable, friendly, and went above and beyond to make sure that my car was safely towed to a charger. The internal battery also went out, and Ed knew exactly how to jump start my car to ensure I could get a proper charge. I'm very grateful Ed was able to help me today believe he represents Lansing Towing incredibly well :)

Mark with Spartan Emergency towing got me and my van back to Kalamazoo when my transmission blew…read morejust as I arrived in Lansing. He was a godsend. Professional, fast, and smart. He knew what he was doing and saved my day.

Took our vehicle here after an auto accident and the customer service was friendly and helpful…read more Great communication and fast to respond, thank you Darrell.

I called this morning and spoke to Daryl about an issue my son had with his hood latch not…read morereleasing. I live two hours away and my son goes to school in the area. Daryl was very helpful and told me to send my son in this morning. He immediately went to the shop and Daryl was able to fix the problem within an hour from when I first called the shop. Plus he helped at an affordable rate. He had other vehicles scheduled for service ahead of him but he took 5 minutes to look at my sons car to see if it was an easy fix, of which we were lucky it was. My son is a college student with limited funds and probably would have tried to pry it open damaging the latch and therefore making it an expensive fix. But when I called Daryl he was very helpful and understood the situation and told me to send him in. I would recommend Benedict Auto Body and when you call talk to Daryl, he'll take care of you!

Mr. Oliver from TCOMB Towing provided me with great service. He towed my vehicle to the repair shop…read moreand on the way there we had a great conversation. TCOMB price was better then other local towing companies. Mr. Oliver was very professional, respectful and very very very patient trying to get my vehicle into neutral. Thank you again for your service. I hope we meet again but without the towing. Take Care, Solis.

Don't hesitate to use this service for your towing needs. The price was lower than any of the…read moreestimates I received from other local towing companies. The driver was timely, fast, and efficient, and he was very friendly and kind. Thank you!

My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

Worst place in Jackson! They do not know what they are doing! Technicians are very ignorant and…read moremust YouTube videos on how to work on vehicles! Do not recommend!