Worst place in Jackson! They do not know what they are doing! Technicians are very ignorant and…read moremust YouTube videos on how to work on vehicles! Do not recommend!

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

Jeremy was awesome yesterday. fixed my flat in no time and got me on my way. That young man has so…read moremuch integrity, I would not hesitate to use there services again.

Our car wouldn't start. We called Reed and Hoppes in Ionia, MI and they were to our home in less…read morethen 30 min. Jeremy the driver was super nice and had our car loaded and to Young's Chevy in no time. We have tow insurance and Reed and Hoppes took care of everything. No out of pocket expense.

My windshield cracked en route from Texas to Michigan and as a result of the recent hot weather…read morelately, it spread all the way across. I've been comparing prices for weeks and found TNT on Facebook over the weekend. Yesterday, (Sunday) I sent them an inbox inquiry. They were very prompt and thorough in their response but asked to confirm availability on Monday during business hours. I obliged and was pleased when they reached out first thing this morning and said they could fit me in today AND come to me! Antonio gave a call when he was on his way and he did just as promised. His work was Quick, Efficient and the price was unbeatable. I almost paid double with another company. My windshield looks perfect and I am so pleased with their professionalism and customer service. Prayerfully I won't need to get another window replaced but I will certainly refer them to anyone I can! Lol Thanks again!

An unfortunate incident led me to TNT, but the silver lining was being introduced to this great…read morefamily business. I loved that when I called for an estimate I spoke with a real person. From start to finish communication was clear, consistent, and positive. I also really appreciated how quickly I was able to get an appointment. If you're in need of a new window or windshield for your car, look no further.

These guys are the best! Very professional, customer service and experience focused. After my…read moreaccident, they kept me posted about arrival time and took care of everything for me so I could focus on getting home. They are now my go-to for towing. Fingers crossed I won't have to use them again for a long time, but next time I'm on the side of the road in a jam, J and R is my first call!

My battery was dead after being idle in my garage for days in single digit temps. I called J&R and…read morespoke to John. His price to do the call was less than AAA. He was at my home within minutes and jumped my battery. He gave me suggestions on how to avoid this issue again. He also answered other concerns I had. He was very polite and upfront. I call him "honest John".

July 1, 2026 Craig's…read moreCollision Center 2045 Depot St. Holt, Michigan 48842 To: Craig & His Team I would like to express my sincere appreciation and highest recommendation for the outstanding service I received from your team. After my vehicle was stolen, it was recovered the next day by the Kent County Sheriff's Department near Rockford, Michigan. The damage was extensive, including the steering column, dashboard, windshield, and much of the interior. I honestly wondered if it would ever look the same again. Once it arrived at Craig's Collision in Holt, your staff treated me with professionalism and courtesy. You worked directly with my insurance company, kept me informed throughout the repairs, and made a very stressful experience much easier to manage. When I picked up my vehicle, I was truly amazed. The workmanship was exceptional, both the interior and exterior looked like new, and it was hard to believe it was the same vehicle. Your attentions to detail in your work were evident throughout. Looking back, having my vehicle towed the additional 80 miles to Craig's Collision was one of the best decisions I could have made. Every extra mile was worthwhile. I would make the same decision again without hesitation. Thank you for restoring not only my vehicle but also my confidence that businesses like yours still take great pride in serving their customers. I would gladly recommend Craig's Collision to anyone in need of quality vehicle repairs. With sincere gratitude, Michael Haley Holt, Michigan

Everyone at Craig's in Holt MI is awesome. They are professional yet personal. I would recommend…read morethem for any body work. Service is great. They replaced my rear bumper, tail light and latch on hatch. They did an awesome job in rubbing out a few scratches I had on the hatch and touched it up with paint. They even painted my hitch without my asking which was a very nice surprise! Their detail work is fantastic. Their concern in taking care of their clients is way up there. It is better than what you get most any other place these days.

Had a wonderful experience with PJ's towing. They arrived exactly when they said they would and…read moretheir driver was incredibly kind and helpful.

Contacted at 8am for a tow, received a response back at 4:30pm. That's not exactly helpful. Also,…read moretheir pricing is double other companies. $100+ for less than a mile in distance towed.

I was in an emergency with low gas and a dead battery. In a short time, Ed arrived to quickly take…read morecare of both problems. Friendly. Helpful info. This is the fastest response to a AAA call I've had in many years in the Lansing area. Under brand new management I hear...

I requested roadside service through AAA. My APPOINTMENT window was from 4pm-6pm.... The wrecker…read morecalled at 3:45 and said he would be there in 15 minutes. I told him i was on my way. I left work and arrived at 4:10pm and waited another 10 minutes. No tow truck. I tried to call there was no the number back. No answer. Way to pile on an already frustrating situation. I called AAA at 4:19 the said i had to wait 2hrs before anyone could come back. I had to leave work to get there to my already broke down car. Then wait in the cold in the dark in November in Michigan. Their customer service is awful. Save your money. Frequent an establishment that has integrity or at least cares that a person whose car is already broke down might need 10 minutes...

Worst possible place to get a vehicle. Took my car in the…read moreperson talking to me knew absolutely nothing about cars. Extreme low balled me on my car saying it needed work when the only thing it actually needed was a new hood which I made sure to state before I drove back with the car the second time wasted 3 hours of my time. I had my car taken in to a shop and all they told me it needed was a hood but their mechanic claimed it need a bunch of work this dealership offered me $4,000 for my 2018 Ford escape with less than 80,000 mi on it The dealership I went to after them offered me $12,000 with the hood the way it is. The cars they have are way overpriced and not even a bank would approve you for a loan for how overpriced the cars are

I went and picked up my new car today from Team One Chevrolet Charlotte…read more What an experience. If I could still sing, not that I was ever that good, but if I could I'd be singing their praises loud and clear. Everyone there were super friendly and helpful from the time we walked in the door until the time I drove away. If you're looking for, or thinking about a new Chevrolet, or Buick it is well worth the drive to Charlotte to talk with Rachel (sales) or Patrick (finance). I know my wife and myself are happy we did. We're both thinking when it's time for another new vehicle Team One is going to be our first and 99% sure our only stop.