Hit a pothole and got a flat tire. The tools that came with the car couldn't get the lug nuts off,…read moreso I connected with Rodgers. I called the number and they answered right away. They provided me with a fair payment estimate and fast service. A half hour later, I was on the road again and made it home safely. Thank you so much!

My daughter and I had just broken down and Rodgers road side puller behind us in his car to check…read moreon us and he stayed with his car behind us as a buffer from the other cars on the highway. He also waited until AAA arrived and we were able to get a ride with them. If we couldn't, he offered to get us off the highway so I could call someone from a safe area. I appreciated everything! I would definitely recommend them. Especially since we didn't even call them, he stopped on his own to check our safety.

I mean... they didn't even have to tow my car but they did anyway so that they'd get 120$ out of me…read moreand then they told me 15$ to change a tire and charged me $45 when I picked up the car.... -_-

Horrible doesn't even begin to describe this experience. The people working here were beyond rude…read more-- they were outright nasty, disrespectful, and completely unprofessional from start to finish. I have never been spoken to so poorly by a business in my life. It was clear they had zero interest in helping and seemed perfectly comfortable treating customers like an inconvenience. Needing a tow is already stressful, and this company made it ten times worse with their terrible attitude and complete lack of basic customer service. Businesses like this should not be operating if they can't treat people with basic human decency. Do yourself a favor and go literally anywhere else. This was a complete waste of time, money, and patience.

I made an appointment online the day before to sign up for TSA Pre-check. I was helped at the time…read moreof my appointment, my documents were reviewed, and I had to wait a few minutes in the mid room waiting area. The man that helped me with the sign up process started off very formal, but began making small talk about my travel plans and his past trips to the same area while we waited for his machine to load (it glitched in a few parts of the process, but nothing major). He was very personable! To sign up for pre-check AND to get passport photos taken while I was there only took me 50 minutes altogether, with a slight wait in between. I didn't realize you could do both of these services here, so I was happy to knock out 2 tasks I'd been avoiding at once. Very convenient large parking lot and easy overall experience. My photos were free thanks to my level of AAA membership status. They did not take the photo at the most flattering angle, which I feel like could have been avoided, but overall I was very pleased with how smooth both processes were.

Car pick up service crazy wait! Two days to pick up a car to…read morebe towed! No communication! Recently tried to purchase driving lessons for grand daughter Terrible customer service get the wrong information. No one know what the hell they are doing there!

Jay is professional, honest, and showed up on time. I'd trust no one else when it comes to towing.read more

From the owner: Barrett's Towing provides heavy-duty towing, car towing, roadside assistance, and junk car buying…read moreservice to Providence, RI and its surrounding areas.

911 Towing provided quick service (late at night) they were nice, great value and no issues on…read morewhere I wanted the vehicle to go.

Fast and affordable service with a smile! Highly recommend this tow company. Called shortly before…read moretheir closing time and they gave a quote for rate and time of arrival, arrived sooner than quoted, and took great care when putting vehicle on flat bed and throughout entire process. Definitely recommend this small independent business!