I got lucky and he had a cancellation the next day. He was able to get the parts and have them…read moreinstalled quickly at a decent price.

Well I hired a someone through yelp app.he had been paid everytime he came but when we were close…read moreto getting the job done and I had gotten all the parts for him he found the solution 2 the issue so I ordered the part he asked for and he took the original transmitter that my ignition ring plugs into and never came back now im in a worse position than I was before and I've put more $ into this project than id like to mention ,some of it wasn't his doing but I really was expecting the best from him and now I've got to get a whole new steering column because it won't make sense to get a different transmitter for the original column, so does anyone have assistance for me that wont cost and arm and a leg to help me ,that is trustworthy to return to finish my truck please help .....thank you

Very helpful. Shows you what's wrong. Reasonable prices. Also very flexible and communicative with…read moreme. Great customer service. Definitely coming here again for any other repairs I need done.

These guys were great working and diagnosing the problem on my truck. They did a great job and…read moreprices were reasonable. I'll go again for any of my automotive repair needs.

This went great. The repair man came to my home and diagnosed the trouble with the car. He fixed…read moreone problem well but the other needs to go to a shop. The value was worth it nevertheless

Nice guy but couldn't fix the problem and it cost me $100 to hear what I already knew.read more

Had an appointment to have tires rotated. When I arrived, was told they could not find the…read moreappointment. Guess the lady who took the call is unable to to make appointments. Told me they would get right on it. After an hour my car was not touched. The one and only car in a bay sat there for an hour.. Never saw an outside service tech the whole time. Went back to the counter irritated. Four people huddled around one computer for a long time - doing what? Finally serviced my car which took l 1/2 hours from when I brought it in. Very poor car service and customer service. Is this because I'm a woman?

Hard working staff but communication is lacking. Dropped my car to get a new battery placed in but…read morehad to keep the car on while waiting to get serviced...was told "shouldn't be too long" Returned 90 minutes later to "it should be a 60-75 minute wait before we get to it." .......

White's did an amazing job repairing the damage to my truck. Better than new! A HUGE bonus, in my…read moreopinion, was that they detailed the car; including carpets, mats, doors and door frames and even under the hood. I wasn't expecting that! Great job!

I recently needed to have repairs done. This was my first accident and they were very helpful in…read moreexplaining everything that needed to go on. I appreciated how much they explained everything. They did an excellent job on the repairs and had them done before expected. Super grateful for everything!

Based on Yelp (4) Star rating coupled with good reviews I bought my son's 2003 Highlander here…read morebecause of a check engine light on. I believe it was Billy who is to the right side of the counter who hooked into the "computer" and said it could be two issues one of which was the Catalytic Converter but was told the first available time he could diagnose it correctly was (4) days later. So it was diagnosed as the converter being the problem and affected a sensor also. It has been only three weeks since the Catalytic Converter was installed and will update if the same problem exist again. I like their personable attitude towards their customer and that is why the shop is full of vehicles and the wait to repair maybe as long as two days wait.

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.

I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.