First of all the fact that they are open before 10 AM in the morning is AMAZING. I had planned on…read morerunning errands and virtually every store I went to was not open until 10. So I was very happy that they were open. Second of all The girl whose name I swore I would try to remember and now I cannot. Anyway she worked yesterday morning lol. That was Thursday, November 3. She could not have been nicer. Or more helpful! You had an excellent selection of zero nicotine disposable vapes called "the cube". The store was clean. Tons of choices! Knowledgeable employees. I would absolutely be back and I live in San Tan Valley. Which is a 20-30 minute drive! So good job and give that girl a raise!

Service, Friendly, Informative, more times than not having what I'm looking for thank youread more

yes, nice group of kids. They know their stuff. Thank you team. I will be returning!!!read more

I broke the glass on my tank at 8pm. Oh No! Went to East Ocotillo Rd Red Star store and was…read moreamazed. Staff was extremely knowleageable and located the replacement tank glass. Then they cleaned and installed it for me. I was so thankful, I purchased a spare glass. Then, they gave me a rubber protector for my glass. Wow!!! This store is very well stocked, warm, and inviting! I will return and shop at this terrific store! Thank you so much for the outstanding customer service and personal attention.

Great selection of tobacco and also has great selection of drinks etc for a convenience store. Very…read moreclean and everyone is always very nice here.

Always great place to pick up the bad habit. Great pricing and stock and selection is always spot…read moreon. Will continue to go back.

Felicia had outstanding customer service, truly so kind thank you so much Felicia!!!!!read more

This location is always clean, stocked and staff is very friendly. They are always working to have…read morecompetitive pricing to make your favorite drinks available. They have snacks available for purchase but the selection is limited.

Always the nicest employees, they greet you and have a conversation about what ever is happening…read morewith your day. Gravitate has awesome hours and great celebrations. They also have a points system where you get a discount by using your phone number and earning purchase points. They don't always ask you if you're in the point system so remember at checkout to give your number.

I've been an everyday customer for over 2+ years... but the young man working the front rarely ever…read morelifts his head up to look or greet his customers. If I come to your establishment and refer your business to my inner circle... the worst thing you can do is make me regret it. Customer service is such a key part of any business.

The girl who was working there today 09/01/25 at around 3:00 PM was rude, absolutely not hospitable…read moreto long time customers. She was presenting the shop in a very bad way, although I know for sure that the other workers are cool and are always willing to go the extra mile for their customers. The management need to employ better people to serve their customers. People with better customer service, and knowledge.

Really upset to have to update this review. Unfortunately, in about 8 months time, this place has…read morelost whatever made it special. They used to have the best selection. Now, I can't go in and get a single product or flavor I want because they are all out or stopped carrying the product. They used to apologize and tell me when they would be getting more, but not anymore. Now they just look at me like I should just get over it. Even though I was coming ever other week for the same products. They also used to let you sample their selections and new vape sets. It was on the counter and very easy. I imagine this got to be too much to look after, but it really diminished the experience of going inside the store and getting excited about trying something new by removing them. Sad to say the people working here have also been increasingly unfriendly. This coupled with them never having what I want in stock is making me update my review and head somewhere else to find a new smoke shop.

Newer, clean Total Wine in Gilbert, AZ on the outer edge of an outdoor walking mall…read more I only checked out their bourbon and Scotch section, but found multiple bottles that I've had a hard time finding on the shelf in the Denver metro area. I ended up walking out with a bottle of Cigsr Cut Joseph Magnus and one of the 2025 Little Books that I have not yet seen for MSRP where I live. Staff was very friendly (no one tried to sell me on their house brands!) and my experience was top-notch. Although I didn't see any BTAC's or Weller CYPB (j/k... of course I wouldn't... ) - my trip was a success!

Absolutely terrible service, I did not feel welcomed or helped at all. The night manager with blue…read morehair is especially rude and quick to anger, please review your staff.