We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Owner of MPM management responds showing dates that are post my review and weeks after the garage…read moreissue arose showing that nothing was done in a timely manner. Noteworthy and thank you for making my point for me, the timeline does in fact speak for itself! And no, the other tenants are not happy. Also, I had to email the owner of the building and tell him that it was the receiver and not the clickers as the management company insisted, it was after that email that anything was properly repaired.

I usually don't leave negative reviews, but my experience with this property management company has…read morebeen persistently disappointing. In every interaction we've had with Kaylie Speed, we've encountered avoidance, deflection and a complete lack of accountability. She constantly dodges responsibility and points to the HOA board whenever a real issue comes up. It feels like she's more focused on avoiding problems than solving them. I've tried to be patient, but I keep hitting the same wall.The communication is cold, and sometimes even rude. I've received incorrect information just to move the conversation along. That's not just unprofessional, it's careless. And when I've raised concerns, they've been brushed off like they weren't important. I don't know if this is how the whole company operates or if it's just her, but either way, it leaves a lot to be desired. When someone is the face of the company, professionalism and basic customer service should be non-negotiable. Sadly, that has not been my experience.

Rubin has been so great to work with. Melanie, Heather, and Sunset are partners who I trust…read more Additionally, they anticipate our needs when it comes to inspections, notifications about upcoming rain, and more. They are professional and polite. I have also been impressed by the vendors they have gotten proposals from.

What an amazing experience we've had thus far with Jessica Molina. She recently took over…read moremanagement of our complex, and although I'm sure the transition has involved a tremendous amount of work, she has been incredibly responsive and attentive from the very beginning. As soon as we encountered an issue, Jessica was immediately on top of everything. Unfortunately, in the past it was often very difficult to reach the previous person in her position, even during emergencies. Jessica, however, has been extremely accommodating, efficient, and proactive throughout the process. We truly appreciate her kindness, professionalism, and due diligence. We are very happy with the positive changes Allstate has made.Thank you Jessica

As a board member, I've worked with a lot of management companies over the years -- Allstate HOA…read moreManagement is in a completely different league. What sets them apart is the transparency. We get clear, honest reporting that our entire board and homeowners can actually understand and trust. They pick up the phone, they follow through, and they genuinely feel like a partner invested in our community -- not just a vendor collecting a check. From dues collection to event coordination to compliance, everything runs smoothly. If your HOA is stuck with a company that treats you like a number, make the switch. We did, and we won't be going back.

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

UPDATE 7.22: Wanted to share an update now that it's been about two months. Keren and Raziya have…read morebeen excellent to work with since my initial review -- communicative, transparent, and clearly committed to making things right with both the move-in and the ongoing house issues. The early experience keeps this from being a 5-star review, but their follow-through has meaningfully changed how I feel about the tenancy, and I appreciate the effort they've put in.

This has been my first experience working with a property management company, and I'm so glad I…read morechose Carnahan. The entire team has been an absolute pleasure to work with--professional, responsive, and genuinely helpful every step of the way. Kinsley is incredibly attentive and always quick to respond to any questions or concerns, which brings a great sense of ease and confidence. Jonathan is equally impressive, handling all property repairs and maintenance requests promptly and efficiently. It's clear that the team takes pride in what they do, and their commitment to excellent service truly stands out. I've had a very positive experience and would highly recommend Carnahan to anyone looking for reliable and attentive property management.

Kinsley and staff have been professional, efficient, kind, and thorough. I recommend using their…read moreproperty management company.

I lived at a Yale property for three years and it was a very nice experience. I had a few…read moremaintenance issues, but they were fixed quickly.

Highly Unethical sub standard "management" company. They are so bad that they do not take…read morecorrespondence from any tenant if your manager of your building is not doing their job. If you manage to get a phone number do not expect a call back. They are the most shady slum lord apartment management company I have ever dealt with in my life. Corrupt as all get out.

Ed is so easy to work with. His team has helped me find really good tenants for my first home and I…read morehad nothing to worry about. Ed and his team are always very well informed with the ever changing laws in Los Angeles. They are always available to answer questions and give very professional, well-informed, and knowledgeable advice. They are very kind and easy to work with.

Farhad helped us find a beautiful home and made the process so easy. He is a great agent and we…read morereally loved working with him. We saw a lot of properties with different agents and he was by far the nicest and most professional. We love our new home and appreciate how clean and well maintained the property is Thank you!

I been living here for over a decade. I love it! I feel safe here and have not had any bad…read moreexperiences. I lived at other places before and it was a nightmare, The Met feels like home to me. Friendly neighbors and HOA staff. Its well kept and so convenient to shopping and entertainment

The HOA makes this place difficult to live. Everyday they put out a new rule that makes things…read moredifficult for residents. I dont mean important rules, I mean small things. You ask them for something and the answer is either no or they take 6 months to get to it. Things in my building are broken like door knobs, broken panels in the elevator, outlet covers sticking out in the lobby. You tell the HOA and maintenance never really fixes things right.

There are many wonderful people at this company! Shout-outs to Andrew, Addy, Chasity, Gabriel,…read moreAroldo and Hugo!

My toilet exploded for the 2nd time in fewer than 3 weeks this morning (and at least the FOURTH…read moretime since we've lived here). My roommate went to the leasing office over 4 hours ago, and they have sent NO ONE. At least I was HOME and able to catch it this time, so who gives a crap that *I* don't have a working toilet as long as there's no risk to *their* property.

Tyson, Lucy, and their team, are professional, responsive, diligent, upfront, honest, and wonderful…read moreto work with. They consistently go above and beyond to address any issues promptly and effectively. Their transparent communication and dedication to property management make them stand out. My wife and I highly recommend them for all your property management needs. They truly care about their clients and properties.

Very responsive and helpful even on a holiday. In this crazy market the agent Tyson was fantastic I…read morewould hire him in a minute!