Very good builder and I am the happiest customer , we had a great experience with the management…read moreand construction department and the services are good

We purchased a home in Dublin, CA in 2021 from Brookfield. The post closing experience was a year…read morelong nightmare due to numerous quality control issues. In our post closing experience we had filed some 50-60 tickets for issues. After two years of ownership, we got most of our issues addressed, but it was a long fight and it left a very sour taste in our mouths. Overall the home is quite beautiful but the failure was in the execution, hence why I'm giving two stars instead of one. For comparison, my family and my parents have lived in a number of new construction homes over the last 20 years. I have a lot to compare with and have seen what is a reasonable standard. This builder is using lowest level talent in trades. We had several big ticket issues which required large fixes. We had an incorrectly installed electrical option which took 6 visits to correct. Two of the visits resulted in electrical code violations. Brookfield was trying to save effort and deliberately wired our outlet incorrectly because it was a cheap way to solve the issue but the fix was unsafe and illegal. We got the city involved. Our wood flooring was installed unlevel due to poor subfloor preparation. The spec for new floor installation from the manufacturer is pretty stringent -- no more than 1/4 inch deviation over 10 feet -- and surely we had several large humps across our wood floor. This was a two week project where we were moved to a hotel and our furniture was moved out of the home. Funny enough, during the repair, the tradesmen made the same mistake again in the subfloor preparation but luckily I was able to catch it before they installed the wood floor. We chose to stay home for the second week as I had to make sure I was personally inspecting the work every day else we'd risk having to have the floor ripped up again. Over half of the windows had substantial scratches in them. These are scratches deep enough where you can feel it when you run your fingernail over them. Brookfield of course tried to tell us that you have to be able to see the scratch from 11 ft away before they can replace it. I don't know how the bar got this low in quality standards, but a visible scratch of any kind is unacceptable. I don't know what the problem is, the builder hiring amateur cleaners or Milgard the window vendor's incompetence, needless to say this was a ridiculous argument. Through a lot of persistence we managed to get all of them replaced. Interior doors were all incorrectly installed. Through the manufacturer they state that the jambs on the doors must be trimmed to place the door at the correct height above the flooring. The tradesmen who installed all of the doors ignored this step which resulted in all doors being 1-1.5 inches above the finished flooring. This is large enough to stick your toes under the door to the other side and has consequences for noise, light and privacy. In addition the doors were not shimmed properly to create the correct gaps between the doors and the jambs. At night when a door is closed but a hallway light is on, you see light blaring through the cracks lighting up your whole room. In addition some doors were so poorly installed you could pull the door past the stop. This was a big fight. And of course, the fix was a solid B- work, although the main issue is repaired, you can see the scarring of retroactive work. There are also numerous technical issues with the design, specifically around HVAC. It seems that many modern builds are incorrectly sizing systems and this is no exception. This home included a Mitsubishi Electric VRF system with 8 heads. Although the system is quite nice and very advanced, it has a large learning curve and has a lot of incorrect setup. Ultimatley though, I believe the system is not properly sized for the home. The 8 interior heads leverage a single large 60k BTU condenser. The system cannot ramp down enough to serve one head and results in over heating/cooling. This required a lot of in depth research in my part to modify the system to perform properly but I worry about its longevity. Out of box the system was delivered in such a way that led to significant over heating/cooling in many of the smaller rooms (+/- 6 degrees). Imagine a baby room that's supposed to be 72 but is heated to 78+. We did get a lot of fixes done. However this was not without a year of blood, sweat, and tears. The builder will drag their feet, take weeks to respond to you, keep stringing you along months at a time, and sometimes walk back and say they won't do something anymore. They will gaslight you and tell you that your issue is normal, standard, or otherwise to get you to back down. On multiple occasions this required escalation to the VP of construction to re-explain our case. Over the year our context was lost because our warranty reps kept quitting. This is the state of new construction in 2020+. They know homes are in demand in CA and assume you will just take whatever you can get.

This review is in regard to Tripointe Homes in Hollister, CA. Matt Sbragia helped me with all my…read morereal estate needs. He was friendly and knowledgeable and a great communicator. He always responded to my texts and questions with a smile on his face and was always encouraging and supportive. Matt is awesome and he is definitely a 10/10 for Tripointe Homes. I highly recommend him!

I just had the worst experience I've ever had with an agent, Deborah Gioiosa at Tripointe Homes…read moreLotus at Urbanoaks in San Jose, CA. I spoke to Deborah on October 30, 2025 regarding Plan 1 and Plan 2 and on Nov. 2nd we set an appointment for me to view the models and bring my deposit. I could not come earlier because I had to drive from Los Angeles. At the appointment, Deborah told me the unit had received an offer the evening of Nov. 5th and it had been accepted. She failed to notify me and her excuse was that the offer had come in very late. However, once my sister asked her about the chances the sale would fall out, Deborah said the 3 day recession period was ending that day, Nov. 6th at 5 pm. My sister then said the offer must have come in on Sunday, Nov. 2nd! Deborah had clearly lied! She should have notified me so I wouldn't have driven 14 hours (to and from), spent $100 in gas, and wasted my and my sister's time! I also discovered she had lied about pricing. Please note I would have purchased the unit at the price the buyer offered. I suspect Deborah thought she could sell me something else even though she clearly knew my budget. She's just "out to make a buck". I would never recommend her to anyone.

My husband and I just visited their new properties in Fremont (Morgan Square). I've visited a lot…read moreof model homes in my life (because my parents just seem to think this is a fun thing to do on the weekend) and the sales office here didn't have the feel of a real estate office at all. Have you ever been to an upscale apartment complex when they have about 10 vacant units? These people were employing the same sort of tactics. I guess it's difficult to sell something for way more than it's worth. When we asked to see one of the smaller models, the agent actually looked at my husband and said, "What? Is it just price?" No...it's not just price, it's price/value. Also, I don't think you need to try to make me feel bad about asking to see something that cost $600K. Could it be that we don't understand why anybody would want 4.5 bathrooms in a 3 bedroom house and didn't think that $900k was a dream bargain for that? I have to give them an extra star for green certification...and a few of the models did have kitchens that were pretty breathtaking. I think if I did own one of those town homes I would just sit in the kitchen all of the time and never leave. Judging from their website, that seems to be something they're quite fond of. They're also quite fond of wood chips...which I hate. Please just let me do what I want with my 2x2 patch of dirt. Also, in a period of economic downswing with a crappy housing market...you're going to have to work harder for my money than that.

Their warranty guy Shane was great, and clearly made an effort, but just so incredibly many…read moredefects--too many to name. Efforts to fix them were mediocre at best. Plenty of great builders out there, so buy in one of the other folks communities.

Update: Full detailed review on my experience with Lafferty…read more Now that close of escrow has been completed, I can write about my experience in hopes that others can make an informed decision because a home purchase is the biggest investment you can make in your life. I did not receive an experience that was warm, caring or joyful. It was one hiccup after another. After tears of frustration and anger, in the end I felt mislead and cheated. I will begin with closing and then work my way to the house, to the people who assisted me and to the appraisal. The property that I purchased is a new build in a new community. Being that it's my first new build purchase, there are many steps involved. There are many phases that you go through as your house transforms from wooden beams to having sheetrock, walls, paint, design, etc. The coolest part was watching your home transform from nothing to a completed project. That was the best part. I will never forget that experience which you do not get if you were to buy an old home.

They don't care. They're just trying to build. Sell for as much money as possible. Then move on…read more You'll never hear from them again. Then you're stuck with their low quality home ran by a nonexistent HOA board of lafferty employees.

Overall well made house. The problem is totally mismatched single-stage HVAC equipment for a 2 zone…read morehouse. After 6 years of occupancy both the Carrier furnace and A/C had to be replaced - big bucks. A single stage with a one phase zoned system would have worked perfectly. Many neighbors have found leaking roofs, drains and cracks in their new homes. Buyer Beware. Make sure you totally check the functionality of your equipment with competent 3rd party company - even with a new house check everything.

I purchased a Signature homes in the Acacia community in Oakley last year Oct 24. I have to say…read morethat the home is built extremely well! The windows have great sound reduction, the doors including the front door are solid not flimsy of cheap. The electric panels looked amazing individually labeled even our home inspector was impressed. He was also impressed with the the attic, insulation was done well, heat shielding etc. I have had to use the warranty on some minor fixes like finishes but they are extremely responsive and get things handled asap. Shout out to Eddie as well my wife and I appreciate you!

We hired Amcon after firing our previous team and they ended up being the best MEP team we could…read morehave worked with. They handled everything smoothly and helped us settle with the health department so we could finally open our restaurant. Extremely professional, dependable, and easy to work while working within our budget.

From the owner: Engineering Design specializing in Mechanical, Electrical, and Plumbing (MEP) Engineering in San…read moreJose, San Francisco, Oakland, Fremont, Palo Alto, Santa Clara, and the surrounding Bay Area. HVAC design and load calculations, Electrical engineering and panel schedules, plumbing system design, fire protection engineering, Title 24 compliance, lighting design, power distribution layouts, building automation systems, LEED certification consulting, and energy efficiency audits. Expert in ground-up construction projects, tenant improvements, retrofits, and remodels for commercial buildings, residential developments, industrial facilities, and mixed-use projects. Services Offered HVAC system design Mechanical engineering Electrical engineering Plumbing design Fire protection engineering Title 24 energy compliance reports Lighting design & photometric plans Electrical panel schedules & load calculations Plumbing fixture unit calculations Fire sprinkler design coordination Building automation & controls integration Energy efficiency consulting LEED certification support MEP design for new construction MEP design for tenant improvements MEP design for retrofits & remodels Commercial MEP engineering Residential MEP engineering Industrial facility MEP engineering Partnered with Architects + Structural engineers

Simon at Sasco and his team did a great job on our small commercial building at a fair price…read more We had them replace some large support beams that had dry rot and replace two stairways. They did the work in record time and did such a good job cleaning up after themselves that I almost did not notice they had been there (other than everything looked brand new and freshly painted!) Simon has a masters degree in civil engineering, unlike most of the contractors that I have worked with in the past, and their estimation was very professional and accurate. When they came in on budget, we were thrilled. We are a small 14-owner office condo association, so that was much appreciated! I am sure they can handle very large commercial projects, but we were glad to have their capable group on our smaller project.

Sasco quoted our living room expansion/remodel, as did a friend of ours who is also a contractor. I…read morewas surprised that Sasco came in within our budget and timeline, and our friend couldn't come near the price and end date in his quote (!) Simon was great to work with and he gave the project attention to detail that I wouldn't have even thought to look for. If a problem arose, he was quick to get it taken care of. My husband called him even on weekends and off hours when he needed to talk about an aspect of the project, and he was always available. I was confident he had our best interest in mind. We're incredibly pleased with the way our home looks now (on time and at budget) and I've already recommended Sasco to friends! Thanks.

Excellent service. Clear communication, quick responses, and a very professional team.read more

DO NOT HIRE Alex is…read moreextremely rude and does not know how to speak respectfully to clients. I hired him for a small structure(adu) architectural drawing for city of Sunnyvale. His work was sloppy, he missed showing dimensions on several places (eg. Roof heights, distances from curb) which made the project unreadable and returned for modifications by city for absolute no brainers. He needed to be hand held for each section of change. When challlenged he took even longer by threatening to hold till the last day for SLA for even one line changes, hence delaying the project for no reason. He was unable to make small modifications eg. Garbage enclosure suggested by the city and I beleive seeked help from overseas to make those basic changes which took a lot of time to turn around. DO NOT HIRE him for your project, although he appears inexpensive, the delays in responses ultimately end up costing you money. His rude and unruly behavior, threatening at times is what I have never experienced before.

I found Optivest Build through Yelp's project system and one thing that stood out right away was…read moreMoe, the owner, and his responsiveness. Out of the companies that responded through Yelp, he came across as one of the most professional and serious about understanding the project rather than simply giving a quick estimate. He replied quickly to my questions through Yelp and was able to come out in a very reasonable timeframe to evaluate the work and discuss ideas in person. We hired Moe and the Optivest Build team for a decorative pergola/faux balcony repair and replacement project involving redwood, exterior trim work, stucco work, door jamb and casing repairs, sealing, and painting. The contract process was straightforward and I appreciated the flexibility and payment structure based on project milestones rather than everything being front-loaded. After Moe's initial site visit and evaluation, it became clear that a more comprehensive rebuild approach for most of the structure made more sense than piecemeal repairs. Moe explained the long-term benefit of rebuilding the deteriorated portions together rather than replacing isolated components now and potentially dealing with additional mobilization and repair costs again a few years later. I appreciated that he was not simply replacing wood, but also improving areas where the original design appeared to contribute to moisture issues. As the project progressed and portions were opened up, some additional weather and age-related deterioration was uncovered, which led to a few adjustments and additional repair steps along the way. Moe worked with me through options for addressing things as they were discovered and helped walk me through the process and next steps, which reduced some of the stress and uncertainty that can come with larger exterior repair projects. What stood out to me was that Moe stayed involved throughout the project, communicated with me consistently, personally came by to check on things, and had his project manager and crew return when touch-up or punch-list items needed attention. Even as the scope evolved, Moe stayed engaged throughout the project and continued working through follow-up, touch-up, and close-out items professionally. The crew was always polite and respectful of our property, worked hard throughout the project, and the project was fully cleaned up and closed out professionally at the end. No construction project is completely stress-free, but I appreciated that concerns were addressed and that the team worked to make things right when needed. In the end, the pergola turned out looking great, as did the additional trim, stucco, and repair work completed throughout the project. We are happy with the final result and would feel comfortable recommending Moe and Optivest Build to others looking for a responsive and professional contractor. Grateful to Moe and his crew for their job well done.

We wanted to make some changes and adjustments to the new house we were moving in. Moe and his team…read moregave us a lot of good suggestions and helped us to make all ideas we had in mind happen. They can cover any type of work from landscaping, structural framing, electrical and plumbing, up to fine finish work and adjustment. We even had a very large chandelier to be installed on 20 feet ceiling and they helped us with that too. We are planning to work with them to build an ADU. The cost estimate and proposal for the work performed and what is planned for the ADU seems efficient and fair.

I worked with James and Kin for over six months, and I can't recommend them enough. They make a…read moregreat team--James is excellent with the technical side, paperwork, and offers, while Kin really understands the home itself, the neighborhood, and what you're looking for. I used AI to review certain documents and found that both Kin and James not only answered the questions raised by AI, but provided insights above and beyond what AI could provide. In fact, Kin recommended the home I eventually bought while I was on vacation in Europe. She sent me detailed videos and explained exactly how the house matched my preferences. I trusted her judgment enough to have friends see it for me and submitted an offer without ever seeing it in person. I'm now incredibly happy with the home--it's exactly what I was looking for. As someone who knew very little about buying and maintaining a house, I also really appreciated how much James and Kin taught me throughout the process, even helping me find contractors and handymen after closing. Responsive, knowledgeable, thoughtful, and genuinely invested in finding the right home for you. Highly recommended.

My wife and I are first time homebuyers and James treated us with the same respect and class as…read morehomebuyers more seasoned and buying more expensive homes. James from our interviews was the most knowledgeable and most detailed. He also went the extra mile to teach us to look at disclosures and to help us with negotiations. The best part about James is he is 100% not pushy and let us ultimately make the final decision. Our transaction was particularly difficult due to CA law, but he navigated the details with the counterparty promptly and firmly and even through his connections got us a great lender who we will stick with likely for the near future. James ultimately will always go the extra mile so will highly recommend him and we will likely use him for future home purchases. Thank you James!