I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

We needed to get our flooring replaced as the old flooring was coming apart. Reza was amazing. He…read moreprovided exceptional service and was always helpful and never pushy. The price was a little on the higher end but absolutely worth it. They did not cut corners and levelled the entire floor correctly. The trims they added looked great, and overall the craftsmanship and work was top notch ! Overall we are extremely happy with our new floors thanks to Reza and his team.

White glove service from beginning to end of project. Will definitely use them for future flooring…read moreprojects.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

This company was great. Ray wrote up a well detailed quote and answered any questions I had…read more Arthur did most of the flooring in my apartment. He was extremely careful inside my suite and when coming and going from my condo. My floors were beautifully done and Arthur was careful with all details. I would recommend this company to anyone. Thank you for my beautiful floors!

I have used Lonsdale flooring twice in the last few years, for installation of hardwood. The last…read morejob they did was very difficult due to the amount of levelling required, but there were no complaints from the installer. They stuck to their quote, plus a reasonable levelling expense and the result was perfect. I have always found the staff very pleasant and helpful and I trust them completely to do a great job at a reasonable price. In both jobs there were problems that were uncovered but I could trust them to handle these situations as well as anyone could. I recommend this company highly.

Professional and capable staff! While I did not purchase from them at the end , I would still…read morerecommend them for their customer care and fair pricing

Buying a rug at Golden Rug from Ali was one of our most pleasant shopping experiences. Ali was…read morefriendly, patient and knowledgeable, and allowed us lots of time to make our decision about a rug, and at the same time, we learned a lot about the process of rug-making. In fact, we found ourselves wishing that we had known Ali when we purchased our first Persian rug. As might be expected, we were completely satisfied with our purchase. We would certainly highly recommend Ali and Golden Rug to any one interested in purchasing a high Quality rug. David and Barbara Jones

I went to Island carpeting and Dealt with John the service was great the selection was great and…read moremost importantly for me the installation went really well I highly recommend island carpeting for any of your carpeting or flooring needs

Excellent service, knowledgeable salesman and great prices. We were seeking real hardwood for our…read morefamily room remodel, checked out big box stores but the product was cheap and we were looking for something to last the life of the house. Their selection of high quality products is wonderful, only complaint was too many choices. The owner Brian was fantastic in helping us choose and understanding the difference in underlay. Very patient with us and never made us feel pressured! Their installers did such a wonderful job! We will definitely be telling everyone we know where to go for flooring.

Just purchased three beautiful and unique rugs from Pacific Rug Gallery. They offer an amazing…read moreselection, and I really appreciated the knowledge and level of service provided by Shahab Pezeshk. In particular, I was able to bring the rugs home and try them out to make sure they suited my house, which made me feel 100% comfortable with the purchase. I highly recommend them, and would buy again.

I recently bought a Nimany rug for a new condo. I highly appreciate their customer service and…read morefriendly staff. I specifically acknowledge Mr. Shahab Pezeshk; very much appreciated his knowledge advice and friendly manner. He did a fantastic job with outstanding customer service to ensure my needs are met. I highly recommend him for any rug purchase decision anyone wants to make.

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Absolutely floored installed Appalachain hardwood throughout the main floor of my house, they did…read moresuch a good job. They came back and installed carpet on my staircase and its really held up great. I would highly recommend them.

Zero after customer service and does not listen to customer feedback. Early December 2020 we…read moreengage the services of AAA Flooring to install a vinyl flooring on an empty 2-br condo in Yaletown. When we arrived after they left installing on the last day, they felt the place very messy. Thick saw dust all over the place, unused and extra cut flooring materials was left all over, used medical mask( on a pandemic??? ), used coffee cup, cigarette lighter, ball pen, used blades and worst of all HORRENDOUS shoe baseboards install and FINISH. Pictures of the workmanship/mess was sent to James, the manager, and took no pride on the results. Disgusting Customer Service. p.s. watch out for 3% extra charge if you pay with credit card . . . crazy !!!

AAA Flooring guided us through our hardwood flooring replacement project absolutely admirably. We…read morereceived expert advice from Gisele on selecting our product and arranged for an installer who's service was beyond what we could ever hope for. Gisele communicated with us every second day on every aspect of our project. No surprises. We highly recommend AAA Flooring for hardwood floor projects.