I had an appointment with Dr Jarvis this was my first time. I found him very Rude. Even when he…read moresaid there was nothing he could do. He was rude he had no customers service etiquette. This is not a dentist that should be in customer service or around public. If I could rate this a 0 I would

I had to have a refreshment of a previous root canal. They got me in so quick and we're super…read moreflexible with scheduling. Everyone at the front desk was friendly and welcoming. I felt at ease with my treatment plan. The costs were explained to me and I'm happy with the service I had. Definitely recommend.

the best dentist in the valley. Got me in pronto and the whole process was painless. Highly…read morerecommended.

I just love going in for my cleaning and checkups, cleanings are so gentle and the dentist and…read morestaff are all sooo nice.. I highly recommend this dental office.

I've had multiple root canal procedures (over the years with dentists in So. Cal.), and Dr. Dryden…read moreand his staff are absolutely top notch. He listened to my concerns (regarding previous problems with pain management during a procedure) and explained how the tooth/nerve would be numbed. It was a tooth with one root, so I was in and out of there in a little over an hour.

Beautiful office, amazing front desk staff. I was referred by the Veteran's Dental clinic for a…read moreroot canal of one of my front teeth. Yes I was nervous, but while waiting in the dental chair after getting an xray, you could hear conversations from the Dr's and Patients. They were all so kind to the patients, explaining every detail. And my Dr came in, was as well thorough. The procedure was to take about 40 minutes, To be honest, while they were not rushing at all the procedure of drilling, and filling with a few mere minutes. Letting that set, and then finishing, and polishing. Don't hesitate, if you need an endodontist, this is the place to go to!

PAIN FREE ROOT CANAL! This place was top notch from the office staff to DMD Truong. Very…read moreprofessional, friendly and compassionate. I highly recommended this place.

I was referred to Willamette Valley Endodontics through my primary dental provider and ODS Dental…read morefor a root canal and permanent filling. I traveled all the way from Portland for my initial appointment and had expressed at that time that I require a trauma informed level of care due to having severe PTSD. The provider I met with had absolutely zero understanding of what trauma informed care is or how to provide it. When attempting to explain my need for this specific level of care, it was merely called into question instead of respected and or accommodated. My wife attempted to contact their office as well, in an effort to explain the severity of my PTSD symptoms and request an appropriate level of care and/or a collaborative approach with my primary care provider to ensure my needs were met accordingly. Instead of finding a way to assist in proceeding forward, they told my wife that they do not; or are not willing to accommodate my needs. As my PTSD diagnosis is a disability and falls under ADA protections, I am absolutely appalled at not only their professed inability to provide an appropriate level of care but the manner in which they so poorly navigated the request. The office staff was extremely rude and unwilling to assist in finding a viable and appropriate option for me to recieve the care I need at their practice. As a retired provider, I am beyond disappointed in their lack of professionalism and/or ability to serve individuals with disabilities in an ethical and appropriate manner. As a patient, I am absolutely devastated by the inability of this office to meet my needs or even express any concern regarding my care.

I went to Dr Rightmer on the recommendation of my Dentist. I needed a root canal but my tooth had…read morevery twisted roots making it difficult. Dr Rightmer did a fantastic job. I even received a postcard 6 months later offering a free follow up check to make sure everything was OK.

The doctor and staff are nice enough. I didn't really feel like they cared too much. The entire…read moretime it felt like they were just seeing $$$$. Not only did I have to pay BEFORE they would even see me the initial visit, but I also had to pay at the time of service, which they got my co-pay wrong and still had to pay almost $1,000 over 4 months later. I get they need to be paid back, but that is completely unacceptable to be off by that much! Will choose someone else next time - if there is one.

So far I am not impressed.... Set my appointment for 9am. I NEVER go earlier than that. Drive an…read morehour to get here and showed up 30mins early and sat in my car. Come to find out they tell me that the appointment was at 8am. Then they say they will fit us in but it'll be a wait. So almost an hour later they final call my daughter's name but apparently I can't go back in the back room with her!!! So unacceptable, she is a minor. I'm so mad I'm starting to shake... This place was recommended by my daughter's dentist for a root canal and we love our dentist but I will be letting him know that this place so far is a joke. Will keep this review posted as yet for what is to come...

Fantastic!! Best experience I've ever had at the dentist from the office staff to the doctor. I…read morewas there to fix a bad root canal that was done 5 years ago at a different place. For 5 years I haven't been able to chew on the right side. It's a few days after the procedure and I have no pain and can finally chew on my right side. I even fell asleep during the procedure!! I highly recommend!

Only does root canal, which means you have to go back to a dentist to get crown, or loose the…read moretooth. So it makes sense to go to a dentist who can do root canal and crown at the same time. Also, they were not successful in refunding a $25 credit, and it's just not worth the time, with them this place .

I was referred for a possible root canal. My anxiety level reaches a high when it comes to…read moredentistry. From my first encounter with the staff, making the appointment I was impressed with their professionalism and friendliness and their words of reassurance that they would make this a positive experience. Upon arrival the office staff was wonderful. The office is immaculate. And the doctor was wonderful. He was thorough, was not rushed, answered all of my questions. I wish this office was general dentistry, i would never go anywhere else.

The best dental experience i have ever had. The staff was helpful and professional. Dr. Xia…read morethoroughly explained everything and promised no pain. And there wasn't! They made sure I had follow up information and he even provides his private number in case of emergency. Highly recommend.

I had a great experience with Dr. Houston and his staff. I got a cleaning, a crown, and a filling…read more The hygienist was great. Very thorough. The dental assistant who assisted Dr. Houston during the crown and filling was so personable and made me feel relaxed and comfortable. She even brought me a blanket to cover myself with because I was cold. Dr. Houston is very professional, highly educated and yet is warm and easy to talk to. He used 3D imaging for my crown, and man, it is a perfect fit! His office is clean and modern. I would highly recommend Dr. Houston to anyone looking for a dentist. I am so glad I found his office.

Zero stars if possible. Smiles By Houston is cosmetic dentistry in marketing only…read more I was a patient for several years with positive experiences until I needed front crowns replaced in 2025. Given their "cosmetic dentistry" branding, I expected artistic skill and patient-centered care. What I received fell drastically short, resulting in poor aesthetic outcome, misleading chart records, and unprofessionalism. Dr. Houston referred me to their lab, Creative Dental Designs, where my preferences for shape and shade were dismissed at both appointments--first on September 4, 2025, then on September 24, 2025. I specifically needed gumline color matching to address erosion-related discoloration. On the final visit, the lab technician Denise casually informed me that while making my crowns, she had dropped one on the floor where her dog tried to swallow it, that she put her fingers in the dog's mouth to retrieve it, then continued the work. She said it like it was funny, relieved she'd saved the crown. I was expected to accept a crown that had been in a dog's mouth as perfectly fine. When I called Dr. Houston's office on September 29, 2025 to express concerns about the lab's indifference and hygiene standards, they defended the lab. They acknowledged temporaries could last 2-3 months, yet kept emphasizing risks pressuring me to proceed despite my reservations. My only alternative, they said, was paying more for their other lab to redo the crowns--which they admitted would "not look as good." At placement, they waited to show me the crowns until mid-procedure when I was reclined under harsh light with temporaries already removed. Dr. Houston and assistant Alicia insisted they "looked incredible" and "matched perfectly at the gum-line." They do not. The crowns are noticeably brighter than my neighboring teeth, lack color matching at the gum-line, and feature a strange solid grey area at the bottom--clearly visible in the attached photos. When I raised concerns post-procedure, office manager Monique told me "it is on you" because I accepted the crowns. No apology, no accountability. Most seriously, when I reviewed my chart notes, I found statements attributed to me that I never made and my complaints were omitted. This is beyond poor customer service. I've since reported the lab to the FDA and the dentist to the Oregon Attorney General. This dismissive attitude wasn't new. Our health is connected to dental health, yet staff at Smiles by Houston would change the subject when I brought this up; their answer was "use fluoride". Anyone who values integrity over charm will be disappointed. The office looks nice, they smile a lot, but it is surface-level.   There was one exception: Bridgette the hygienist, who was genuinely caring and wise. I witnessed staff casually dismiss her when she spoke honestly about non-superficial matters, which suggests they tolerate the truth only when it suits them. The high staff turnover (dismissed by Monique as "people come and go") makes sense now. When you have to fact-check your dentist's chart notes, you aren't receiving healthcare anymore--you're being managed to protect their liability. I will have to pay to have these crowns redone by a dentist who actually has artistic skill. Multiple other dentists agreed the crowns were technically acceptable but cosmetically disappointing. Save yourself the time, money, and violation of trust. Find a dentist who values your health as much as your payment. They exist--this is not one of them.