Slowest business internet ever. Try to get some support, so painful. I called at 2:45 pm to discuss…read moreout business internet issue, but they were closed! Telus wants us to do everything online, so there are no knowledgeable humans to talk to. I previously switched from Telus mobility because I couldn't use the phone in all areas of my house! There are other more reliable options.

The cell service where I am, just East of downtown Courtenay BC, is TERRIBLE. One bar max and…read moredropped calls. Streaming TV via Pik TV is WORTHLESS. Bugs galore, service outages, unreliable. Walk away now! The only redeeming virtue (Hence 2 stars, not 1) is the customer service, when it's available.

On two separate occasions, I have received excellent customer service from Pure Wireless, a Bell…read moreMobility dealer in the Driftwood Mall in Courtenay. Knowledgeable staff who don't try sell you something, they inform and educate you. I'm a Customer Service Trainer and it is was great to see a business that gets it. They will now get all of our business

I have recently purchased an I phone from best buy i filled out all the forms paid for unlocking…read morethe phone and the monthly contract through our bank account, the monthly plan was listed in the contract. Guess what when I received our bill from telus it was 234.24 dollars higher than the last bill , thats with paying our bill through our bank account to best buy for our monthly phone plan. I have contacted best buy and that was 3 days ago I have contacted them now 3 days in a row each day I can not contact the store there is no option for that. The reps say the store is busy I say look after your paying customers or hire more help to address the concerns of your customers, This service is very poor service to say the least it seems once they have received your money its see you later. The other thing the receipts they give you are 6 feet long and include no information. My final thoughts poor poor service best buy.

I ordered an item to have delivered to the store. They told me it would be in Monday, then Tuesday…read moreand Wednesday. Still nothing. Absolutely no customer service what so ever. No number to get ahold of anyone. Should have ordered through Amazon

Why would I go ANYWHERE else when everything I need/want is here. Customer service exceeded my…read moreexpectations. I do not like being treated like just another customer that's replaceable and they care only about my money. From first contact until my solution was met I was treated with respect and dignity, something businesses seem less and less to care about. Supporting mom and pop local business is paramount. I would recommend going here to anyone who wants respect, fair pricing, speedy response times or to walk away from a retailer satisfied. Product knowledge and honesty, a strong business ethhic about community continuance and fairness. Say goodbye to any future interactions big box store, I found my solution to you.

Total scam, said they could do a one day repair then wanted to charge an extra 50 $ to do it at the…read morefront of the queue. This was for a thirty minute repair after wasting 15 mins flirting with previous customer then 15 mins trying to find my quote and upsell me. NOT IMPRESSED

Kyle is very knowledgeable and fast. Fixed Outlook. I highly recommend him. From Courtenay.read more

From the owner: Geek Tweaks is a locally owned and operated mobile computer company specializing in small business…read moreand residential service. We have over 12 years experience in Computer Repair and Maintenance. Did you get a new computer setup or need data transferred? Having problems getting the most out of your tablet or smart phone? Are you unsure how to backup those irreplaceable pictures and documents? Do you have a computer virus slowing down your computer? Is your WiFi just not good enough to cover your whole house and yard? Do you own a Smart TV but don't know how to use it? Why call Geek Tweaks? 'Cause it just ain't working for you. Help is on it way.

Good customer service and friendly staff it is a gamers palace and I will be shopping here again…read moreand again their location is really convenient for me as well 10 out of 10

From the owner: Play N Trade Vancouver Island is your local Video Game store. Specializing in Try Before You Buy &…read moreRetro games, as well as Console, Disc, and Cell Phone repair.

I am on vacation and my phone wouldn't turn on. Stopped in to see if they could help and was told…read morehe wouldn't be able to look at it for weeks. Didn't even offer to take a look to see if there was a quick fix, pull the battery out or if it might be user error. So now here I am day 2 of vacation, no phone and even worse, no camera. I get they are busy, but a little kindness could have gone a long way

I took my iPhone 6 in today because it needed a new battery. Josh was at the counter and ready to…read morehelp right away. He put a new battery in while I went on a couple errands. I came back 45 min later and he had my battery replaced and was charging my phone. It works so much better. Thanks Josh! I highly recommend this place for all your computer, iPad, iPhone, smart phone and other electronics needs. Plus its just down the road from Goats on the Roof, so it's very convenient.