I had to have a car towed to have a diagnostic done, and settled on this facility. That was a…read moremistake. They diagnosed the issue as being a dead battery, and quoted me over the phone for $500 and change. However, this is the first car mechanic I've heard of, much less done business with, to charge the diagnostic separately from their parts and labor on fixing the problem, rather than as a minimum final price. A week and change after this, I took the vehicle for a routine oil change, which couldn't be done because the lever to unlatch the hood didn't work. Since the hood obviously unlatched to change the battery, I called to ask about the repair under warranty, to which the official response was that the hood did unlatch, and there was nothing wrong with the lever, they definitely would have made a note if they'd had an issue. So it's not their problem. I find this claim more than a little questionable, given that the last time the hood unlatched properly was while the car was out of my hands, and I have only the word of unsigned paperwork that Pro Automotive couldn't have known about it. Expensive, shady quoting, and don't stand by their work if they can help it. Go elsewhere.

We have spent thousands of dollars here. I question the quality of work and ability to diagnose the…read moreproblems. We suggest if you have a foreign car ,please seek services that specialize in European vehicles. It was our experience that proautomotive recommends additional unnecessary work . This was discovered after a thorough investigation of work suggested by proautomotive that was not deemed necessary

Brought a 20 yr old MB E320 in for repair to air conditioning. Paid almost $1,800. It would only…read moreblow cold air on high and it was a about a month before it didn't blow cold air at all. Called them and explained the problem. They told me they don't work on Mercedes Benz anymore and hung up.

FYI. They don't service Volvo cars, trucks. I'm sure they provide great service otherwise.read more

the owner is super nice and very responsive and addresses any problem that comes up related to…read moretransmission immediately. The 3 years warranty and price are excellent deal. Can't go wrong with it..

4500.00 trans went out in 30 days, took my car back, they had it for 8 months. had to go to another…read moreshop and pay another 1500.00. liar and a cheat, said he would make it right been about a year. Customer Reviews 1/5stars Average of 9 Customer Reviews Read Complaints File a Complaint BBB Rating & Accreditation F BBB rating

August 4, 2025 I drove a properly good operating vehicle to Jiffy Lube and requested an oil change…read more After several hours of aggressive upsale tactics, the Cashier suggested that I prepay so that when they started the vehicle I would be able to leave without delay. Immediately after charging my card, the hood was closed and I was told that they could no longer start the vehicle due to an electrical issue and I would have to have the vehicle towed from the premises. I vehemently objected and insisted that they repair the damage to my vehicle. I was told that they know nothing about the electrical system and insisted that I have the truck towed from the Jiffy lube premises. It was determined that Jiffy Lube damaged the fuel control module, the electric lift pump and/or the cabin fuel fuse. when these three items were replaced the truck started and again has operated flawlessly for the past eight months without issue. Jiffy Lube ahs taken and maintains that the non start status of the vehicle predated my visit to Jiffy Lube and refuses to pay for the damages they caused. This is of course outrageous, ridiculous and impossible because the vehicle was started and driven into the shop.

I was 75 miles from home, and the oil light started flickering. I asked navigation for closest…read moreJiffy Lube. I was worried they'd be stacked up, being the Saturday before Christmas, but I rolled right in. The oil was low; they checked for leaks but found no obvious problem. They offered to just top me off to get me home, since I had my pets in the car. But changing it would only take 10-15 more minutes, so I said go ahead. They were quick, and very friendly. Great experience!

Went to Universal after literally calling and towing my car to several places unsuccessfully. The…read moreteam took great care of my car, getting it diagnosed and repaired within two days, and they had more professionalism than the Acura dealer which refused to fix the problem and instead quoted me $6500 for a new engine! Everyone that works there knows about cars and can speak to it, they are the real deal!

From the owner: Universal Motor Sports provides quality car care in Warner Robins, GA. We are a family owned…read morebusiness delivering honest and professional automotive repair and auto maintenance services to the people of Warner Robins and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Universal Motor Sports employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.Services: Tune-ups, Wheel Alignment, Engine Repair, Tire Service, Exhaust System, Electrical, Auto Repair, Front End Work, Light Replacement, Coolant Service, Breather Filter, Vehicle Fluids, Power Steerin, Chassis Lube, Wiper Blades, 24-Hour Towing, Full Brake Service, Oil Change & Lube, Fuel Injection Service, Transmission Service, Cooling System Flush, Electronic Testing, Computer Diagnostics, Replacement Car Battery, Air Conditioning Service, Suspension and Shock Repair, Belt and Hose Replacement, Diesel Service and Repair, Smog & Emissions Testing, Complete Diagnostic Services,Vehicle Preventative Maintenance

Called to schedule appt for tires to be rotated and balanced. Was told to come in. Got there was…read moretold it would be hour to hour and a half ...grrrrr... just lost my business

Came to have some aftermarket wheels + tires taken off and factory wheels + tires restored. Mike…read moresaid that I would need special jack pads for my car (Tesla) and so the work couldn't be done. He agreed to remove the old tires from the original wheels so that I could easily transport them in my car to the Tesla dealership. He didn't even charge me. Nice to know these guys care about the customer and not just making a buck. I will definitely come back for any tire needs for the other cars in our family.