Horrible customer service, me and my friend were in their for 5 minutes and a staff told us to "get…read morethe #### out" if we weren't gonna buy anything. This happened a few months ago and to this day when I walk in the staff member tells me to leave. I cannot even believe how disrespectful they are because I personally think the store is beautiful. I am scared to even walk near it now because of that incident.

Very amazing selection especially if you are looking for great prices too, they also have more…read moreoptions than most of the competitors for sure. Thank you for assisting me in all my questions! WILL BE BACK

Dev was amazing! He knew sizes without even asking and made amazing style recommendations based on…read morecurrent wardrobe needs! Very reasonable prices and even greater sale prices! *warning* many prints we've waited to go on sale so sell out, so if you love something definitely move on it!

These folks are stellar. Anyone you work with here you'll be more than satisfied. Once you make a…read morepurchase your size is kept on file so you can continue to get more and more "tailored" based on your body type. However, in store they'll have several options for you to try on to get lasered in from the start.

Just wanted to buy a shirt. I was told not to take the shirt I wanted off the rack, instead the…read moreguy would get it for me. Fine. Didn't have my size, I was told "it's a very popular shirt/color". Fine. I went to check out and was asked for my email address which I provided, several times. Between the guy helping me and the manager, we couldn't get past the email input. I told them not to bother and left. Too much employee input required when they should be focused on selling $100 golf shirts. Not sure if they are commission or not.

Loved shopping in here during a visit to Austin in this nicely organized store.read more

Look, I'm a Nordstrom gal through and through. I don't buy Rack lol. However, sometimes I do…read more It's crazy because there are times that both stores have the same merchandise. Quite often. This Rack location has a decent selection. Most recently went shoe shopping with my boyfriend and he found exactly what he needed. Sometimes the store seems a little messy and chaotic with merchandise not displayed properly. It seems customers and employees just kind of let merchandise get tossed about. Other than that, good place to shop for better quality clothing and accessories at discounted prices.

I was in the middle of a full on fashion emergency for a gala, and Nordstrom Rack may have saved…read morethe day. The dress I originally planned to wear did not work out, so I ordered another one. It's technically floor length, but I'm 5'10" so it stops at the ankle instead of covering my feet. So now the shoes have to be stunning enough that no one will even notice the hemline. I ordered a pair on Amazon that were supposed to arrive Friday. Then I got the dreaded update that they were delayed to Saturday... at 10 PM. Well, that's not going to work. So I made the mad dash to Nordstrom Rack Saturday morning. I walked in with low expectations, fully prepared to hit multiple stores before finding anything close to what I needed. Instead, I found the most gorgeous Badgley Mischka crystal pumps. They're slightly bigger than my normal size, but that actually works in my favor. They're comfortable, my toes can move, and I can already tell I won't be plotting my escape from them halfway through the evening. While I was there I grabbed a strapless bra and even found a formal bag that works better than the clutch I originally planned to carry. Sibyl at checkout was the perfect finishing touch to my morning. Friendly, outgoing, and genuinely helpful. The whole experience felt like the Nordstrom culture of service I studied back in graduate school.

I loved this Orvis store, and am so sad to see it close! My dad loves Orvis products and it was my…read morego-to for gifts for him. I guess we will now have to shop for Orvis on-line.

Fantastic Service! Walked in this morning looking for advice on locations and flies to fish around…read moreAustin, received excellent help. Then went fishing and our dog broke my brand new Helios 3 5wt rod. Came back expecting to have to send it off for repair as per Orvis' warranty, but instead they replaced it in store! Overall amazing experience at this location, will definitely return. Chris really helped us out today. Looking forward to coming back!

Lorie was incredibly helpful and sweet to my daughter and me. I went into the store a little lost,…read moreand she explained everything and helped me pick a suit for my uncle's funeral. Had it not been for Lorie, I probably would have left with something ill fitting and clownish. She was a tremendous help.

Ordered a shirt on February 27 and it has never shipped. Needed the shirt 2 weeks ago…read more It was never picked up by the shipping carrier. Could not track it. Will not order from DXL again. Order said ships in 3-5 days. No it does not!

The employees were kind and the store is spacious and well organized. Eddie Bauer has quality…read moreclothes and we found some great men's shorts on sale. They also have a women's section too. Their clothes are great for those who live active lifestyles and want comfort. We didn't have to wait in line and they had plenty of sizes available.

Fantastic customer service! I have an unexpected trip to Chicago come up and being a Texan I do…read morenot own appropriate clothing for their weather. I ended up going here 2 different Saturdays and the same guys were working. I really wish I gotten his name, but he was super helpful and looked up the temp ratings for the jackets! I didn't want to bulky of a jacket because obviously I live in TX so wanted a jacket I could wear here. My second trip he was super patient ringing items up and removing items as I changed my mind. The other guy was helpful the first time by explaining which items were marked down for the sale.

Great service. Easy to find and a comfortable environment to shop in. Really a great store…read more Incredible selection of t-shirts of different weights and styles.

I've visited the SF location once, and I had a decent experience there. I wanted to visit the…read moreAustin one when I found one it had opened because I was having some buyer's remorse about the sugarcane 1955 I got in SF. Oscar helped me with jeans while another staff member helped my bf with tshirts (didn't catch his name). I told Oscar my dilemma with my 1955 jeans, and he recommended boncoura work pants to me. I think they're a new product and were made in partnership with self edge? I don't remember all the details beyond him telling me he fits women in these pants because they surprisingly fit women really well. I tried them on...and yeah. I walked out of the store with them and wore them the rest of the day lol. Everyone was super helpful while we shopped and tried clothes on. I think I actually had a better experience here than at the SF store. They have a parking lot out front, so the store is really accessible. If you're looking for raw denim, visit self edge. If you're looking for premium, well-made basics or you're into working menswear from Japan, go to self edge. They're knowledgeable, and they're passionate about the industry and products they carry. I'm glad self edge opened a store in Austin bc I'm pretty sure there isn't another store here that is within this market of clothing. I'll definitely come back as soon as my budget allows!

I came here on a Sunday to purchase a tuxedo, and Blake and Alex were super helpful. Blake took the…read moretime to explain the different cuts the offer and walked me through the process. Based on my preferences, he picked out a few options that I tried on. Both Blake and Alex were very honest with their feedback on how things looked, and offered useful advice on what the norms are and what an expected fit would look like. They also made it abundantly clear that ultimately it comes to customer preference and didn't try to push their opinions. The process at the checkout was also very smooth and efficient. I now have a tuxedo that fits me like a glove and I can't wait to wear it at the next formal occasion.

The EnTIty just visited here for a certain evil wedding he must attend…read more I want to start off by saying that Dylan was some of the best service ever received which is hard to come by in this world. Firm handshake from the beginning and helpful knowledge and tone. If this guy isn't the manager I don't know why he's amazing and you can tell he knows his stuff. I would promote him if I could he's a prime example of yalls company. He got my fitting and size done perfectly after I ordered the wrong suit EntiTY give this place 5/5 for Dylan Great value

Every single member of the staff in this store is racist. I mean every single. One person is…read moredesignated to welcome people in the store, standing in front and he "selectively" welcomes people in based on their color (Caucasian) only. I am Indian and another Indian walked I after me separately and none of us were welcomed in. But, every single white person/family before and after me were welcomed. Isn't this Austin? And aren't we liberals accepting everyone. If I can have respect for all the gay associates working in this store then why can't they reciprocate. Mediocre store with below average service and behavior. Choose other location or just go to Old Navy next door as they carry the same exact things with same quality, if not better and for a 1/3 price. ***all the other 1-star reviews are recently, within past 6 months or less. This SHOUTS change of management and/or staff, a total disaster.

Janet at this store was AMAZING! She went out of her way to be helpful. Definitely went the extra…read moremile. Would go back this store preferentially.