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    Tom Thumb

    2.8 (49 reviews)
    ModerateGrocery
    Open 6:00 am - 11:00 pm

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    Almost $2 higher than Target for the same thing.  Smh
    Caprice F.

    I don't get it. Tom Thumb is a regular smegular grocery store yet the prices are outrageously high. I came here for the first time today (I'm new to the state) and I was shocked by the prices. Some items and brands are the same general price as at other places, give or take 50 cents, but the difference in price of other items made no sense. For example, I always get the 28 pack of Nestlé Pure Life bottled water from Target. There it's always less than $3, about $2.89. At Tom Thumb, the SALE price was $4.89, down from over $5! Additionally, some of the other large cases of bottled water were over $8! Who would spend that on bottled water?! WTH! That's just one example but I found several other name brand items that I often buy elsewhere that were way higher at Tom T. Conversely, the price of a gallon jug of Diet Arizona Green Tea was $2.99 there which is the average price everywhere else too. I just don't understand the pricing here and I didn't find much there that I can't get elsewhere to make this my primary grocery store of choice.

    Awesome Monster Cake!!!!
    Shelby A.

    I have been BLOWN AWAY by the beautiful designs, & customer service this Tom Thumb's bakery has recently provided. I was last minute on ordering a cake, & the manager helped me so much to get my sons CUSTOM Birthday Monster Cake done and ready just in time for the party. I thank them so much & they couldn't have been sweeter! GREAT SERVICE & AWESOME JOB TO THIS BAKERY!!! Thank you!!!!

    Jeanette D.

    This is a pretty good Tom Thumb. There's a Starbucks inside, they have a large floral section, and also a large wine section. This store has a good selection of prepared food items. This is an older store, but it's clean and one of the better grocery stores in the area.

    This store has serious issues. I have purchased 'fresh' meat 9 TIMES in less than a year that was spoiled. Even meat packaged on the same day as purchased and several days before the sell-by date has been inedible. I have physically returned the putrid meat only 4 times. It is extremely inconvenient and wasteful of my time, gas, money, and other ingredients prepped for the meal I intended to cook when the main protein is ROTTEN upon opening the package. Several instances didn't even require the cellophane to be removed as the smell of sulpher penetrated through the package and onto everything else in my fridge. I don't always bother returning the product because I do not ever get compensated for my time, gas, wasted ingredients, and cost of replacing the planned meal with an alternate option. I spoke to the general manager, Patrick, once when I returned decomposing, smelly pork. He condescendingly paraded me through his meat department opening random packages for me to smell how fresh they were. This was on a busy Saturday, not a day I would ever do my shopping. I shop late, on weeknights. He then charged me with the responsibility of notifying HIS store immediately upon opening a package of spoiled meat. Well, by the time I prepare dinner, it's in the evening after customer service is closed and THAT'S NOT MY JOB to make sure Tom Thumb isn't selling meat that can make people sick!!! Patrick didn't bother to take a whiff of the putrid pork I returned. He sent me on my way. That was absolutely embarrassing. Not only was our dinner ruined the night before, but the lunch planned from the leftover preparation was now nonexistent. That was not the last time it happened. This store is along a route we often travel. I don't really buy a lot of meat there considering their track record. Since I'm on the 9th instance of purchasing spoiled meat from the same location, I've committed to notifying the local health department on number 10. I should have already made that call. Honestly, every single staff member has been quite pleasant, except for the GM. I now have a new issue, online orders. I recieved delivery 3 times before with only a minor incident. This last time I ordered, I was overcharged, by almost 15% of the total. (No meat purchased) I normally recieve a printed receipt with my order as well as an emailed receipt, which is not easy to read. No receipt came with my delivery. I called the store because I was overcharged and my discounts were not applied. This was never an issue with my 3 previous deliveries. The person who took my call said they did not usually work this department and I would have to come to the store for my refund. I wasn't able to come right away, hence the delivery order I opted for. I came to the store on a Tues. evening before the ads rolled over. The associate noted the 5 items I was overcharged for, but said someone would contact me by telephone the following day. Guess what? No contact attempt was made. Now I have to spend even more of my time on the telephone attempting to dispute the situation. I called the corporate customer service line. The associate was polite, asked the amount I was requesting for refund, and prompted me to wait possibly more than a week. I asked if she needed to know which items, she declined, noting they rarely ever asked to see specifics and she would call me if they did. She called me back a few days later, they did want to know which items. 2 days later I recieved an email stating that Tom Thumb could see that I did not have those discounts on my account at the time of purchase. That is a lie. How could TT be trusted to view that info when they can't even update their online orders each week to match the ads? I was also told that ad prices were not honored on online orders. Another lie, this is not my first delivery. Is your grocery total for purchases a gamble, or is it actual math with REAL NUMBERS? Well, I finally found the time to publicly relay the occurrences I've experienced from my local Tom Thumb here on Yelp! Hey, check your display coolers in the front of the house! They are probably not below 45° and this store is constantly selling spoiled, stink-up-the-fridge meat. How many other loyal customers are getting squeezed and bilked when ordering online pickup and delivery? I am certainly not the only one.

    Lion birthday cake

    Thank you Linda from the bakery team for another gorgeous birthday cake! We could not be more happy with your creation.

    Bugs in a grocery store? Gross.

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    11 years ago

    This is our favorite grocery spot in this area. The store is always clean and the staff is very nice. It never feels like shopping.

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    Page 2 of 2

    Ask the Community - Tom Thumb

    Review Highlights - Tom Thumb

    I can't drive right now due to my epilepsy and when I called the delivery service, they weren't very nice.

    Mentioned in 2 reviews

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    Tom Thumb

    Tom Thumb

    3.5(61 reviews)
    11.3 mi
    $$

    To be clear, the customer service staff is the worst part of this location…read more During the daytime, there are two Black ladies (one named Nia, and unfortunately I didn't catch the other's name), and in the evening there is a Black guy with braids. All three consistently have terrible attitudes. They either seem to hate their jobs, dislike dealing with customers, or both. I dread coming here knowing there's a good chance I'll have to interact with one of them, but unfortunately it's often unavoidable. In a time when good jobs can be difficult to find, you would think employees would put more effort into providing basic customer service. For the record, I am Black myself, so let's not turn this into a race issue. I only mentioned race because I don't know all of their names and wanted to identify the specific employees I'm referring to, not anyone else who may work there. These employees are consistently unpleasant and would probably be better suited for positions that involve less direct customer interaction, such as produce, stocking, or the meat department. Their attitudes make what should be a simple shopping trip far more frustrating than it needs to be.

    This was my first time in a Tom Thumb. I was visiting my daughter, who lives in downtown Dallas…read more Parking was convenient (validated garage). The store was laid out in a logical and appealing manner. I found everything I needed to make a few home cooked meals during my vacation.

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    Tom Thumb - Dr. Prager's Broccoli pancake and jelly donut

    Dr. Prager's Broccoli pancake and jelly donut

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    Kroger - Portobello

    Kroger

    2.5(166 reviews)
    10.1 miEast Dallas
    $$

    It's a typical Krogers (a reasonable facsimile to a Safeway); fairly clean and well stocked with…read morepretty much anything you'd need. The staff here is a little annoying at times, since they're doing a "donate to a local student scholarship drive", and the cashiers guilt-trip you (and they're fairly persistent) into donating. And when you do contribute, they broadcast it throughout the store. I get it's for a good cause, and I hate to be "that guy", but it is a little irritating after a while. On the plus side, the self-checkout attendants are usually fairly helpful and attentive, so that's good. The last time I wanted to check out, all of the registers were closed, so the self-checkout line was over a dozen people/carts long (thankfully two rows of self-checkout made the line dwindle fairly quickly). Another two lanes of self-checkout were opened at the other end of the store, but there were at least 3-4 attendants at the self-checkout lanes, so I'm curious as to why nobody was manning the actual registers. Finally, as I was leaving, two of the staff were having a casual non-work conversation, blocking the exit, so I asked them politely to move for my cart. They did so, but muttered under their breath for me to use the other exit. It was rather rude, since not only is that not appropriate customer service, but my car was parked at the other end of the parking lot, and the exit was right in front of me, which they were blocking. Overall, Krogers itself is great. You can probably find whatever you're looking for there, even if it might not be food, and for reasonable prices. But the staff and service don't always make your shopping experience a positive one.

    This is the shittiest Kroger I've ever been to. And that is saying something. It feels like nobody…read moredoes their job here. Particularly the people who return carts. Every time I come here, there are never any carts ready to go. And if they are, they're full of trash. I will drive to a different Kroger just to avoid this one.

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    Kroger - Frontal 6/9/24

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    Central Market - Florals

    Central Market

    4.2(670 reviews)
    7.4 miUpper Greenville
    $$

    I was first introduced to Central Market by a friend who lived in the area (I live about 25…read moreminutes away so I would of never known about this store) As a person who enjoys cooking, grilling, flowers, and is a huge foodie, I absolutely LOVE this store! I picked up fresh lobster tail for a reasonable price and was very impressed when the deli man asked if I wanted it on ice! Of course since I live a little ways out. This is an elevated grocery store with so much unique finds you won't see at any other grocery store (quail egg's & fresh octopus!) Another plus I love (and the reason I'll frequent more often) is their $1 roses! I love fresh flowers at home so I'll be returning to make my own bouquet. Plus the customer service is great too! So many staff happy and willing to help.

    Wow, what a great day shopping at CM. Where this Central…read moreMarket is Not the closest to my home, the ONLY reason I came here yesterday was because at this location, CM has Lone Star Knife Sharpening every Friday from 12-4:00. Casey who owns Lone Star knows his craft and does it well. And at a fare price too. I have had other companies try to sharpen my Chef knives, but no one does it so professionally like Casey. And just in time for the Holiday cooking!!! Casey has sharpened my knives for 10 years now. I have seen him do miracle things to knives that have lost the tip or their edge. Swing by Lover's Central Market and have Lone Star sharpen your knives while you do some weekend grocery shopping. Tell Casey, Carmen sent you! oxo

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    Central Market - Coffee bar

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    Tom Thumb - grocery - Updated September 2026

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