this company did a great job, the employee was knowledgeable and careful about what he was doing,…read moreexplaining everything and why he was doing it, telling me what to do to avoid the occurrence again.

Quick to respond and very knowledgeable. We have Sam do our quarterly spray and he does a great job!read more

I have used Jerry & his team many times in the past and I have always had a great experience. From…read moremice to birds there has always been exceptional and quick service!

Top notch and stand by their work! Jerry found the source of my mouse issue in 30 seconds after…read moreexterminators tried for over a year.

I had a YellowJacket clan build a nest in the wall down to my outside basement access and after…read morebeing stung I reached out to Greg and he was so helpful, I asked to have the yellowjackets dead as they were not paying rent and then stung me. He came the day after, in 90 degree heat and made light work of the hive. There was no other service that would have done such a thorough job with an assurance that he would come back out if the job was not done right at a super reasonable rate. Greg went above and beyond being available to give follow up advice a couple days after. Thanks a ton and I can not recommend Busy Bee enough.

I've used 2 services prior and tried to take out these wasps…read moremyself. Nothing worked. Called this morning (Saturday) and he was at my house within 20 minutes. Wasps completely gone 6 hours later. Hands down the best in town.

I can't remember exactly when it was, but an exterminator showed up from this company while I was…read moreoutside watering the lawn. I was so stunned that he was there because I didn't even know we had a bug problem. I stood there watering the grass and wanting to know why he was there (I was on the condo board at the time), and was growing upset that he wouldn't tell me. In retrospect, because he was hired privately, I can see why he wouldn't. He'd have to air out the extermination issue in someone else's unit. I wasn't thinking of it like that at the time though. (I'd lived in an apartment years ago where a tenant said the roaches were her "friends" and refused to let anybody in to spray. I was reliving that nightmare neighbor when he arrived.) I grumbled about it and kept watering the lawn. Fast forward two years later until last weekend, the same person who hired him before arranged for this company to exterminate our entire building. And this time I was totally on board. Also, exterminating only one unit in a building will only lead to bugs going to the next unit and the next one after that. I absolutely support that they charge for ALL units to apply pressure on those roaches-are-my-friends types. For the life of me, I cannot fully remember what the guy looked like who I was complaining about while watering the grass. It's been too long. Physically, he (Sam) vaguely reminds me of the exterminator who showed up in my unit this time, but it could be two different people. All I know is I liked Sam who treated my unit in 2023. He patiently explained where he was spraying, persistently explained where he wouldn't spray (because he was worried about my dog AND he had very kind things to say about dogs anyway, which won me over immediately) and was a friendly guy. If this WAS the same guy, he sure didn't hold a grudge against me when he returned. He was professional, informative and had a dry sense of humor. I am not in a position to know what their rates are so I can't say whether they're reasonable or not, but I liked the service. I didn't have a bug problem either time the exterminator from two years ago or last weekend (assuming it's not the same person) arrived, so I'm hoping that continues. So far, so good.

I can't say any of the negative reviews are wrong nor if any of the positive reviews are right…read more I can only say anyone reading this trying to consider choosing a company, in my case bedbugs, to consider all reviews and make a decision yourself and do what you think is best. I was giving this company the benefit of the doubt. After seeing the negative reviews, and their response to those reviews. (And probably they will respond to my review, too. I think its unnecessary in this case.) But their responses usually explain the situation explaining their point of view ultimately saying how it was the customers fault or they had a "special situation" I was skeptical but again gave the benefit of the doubt, like maybe it was the customers fault in those cases. I've worked in customer service before, you cant make everyone happy. By now I already talked to Kevin (bedbugs specialist) and have had a positive experience. He was very informative and educational about bedbugs. Things I've never heard about before, like using your car as a oven to kill the bedbugs when weather is over 75 degrees, thats a great idea. And I appreciated all of that. On top of that, the price of $1250. For all visits was a good deal for me. Other companies seem too cheap or too expensive, so with the good experience I had with him with the price seem like a good bet. The only problem that came along was that I've said twice they might come on Saturday, June 5th. Because thats the best day for me to pay for it. And I say MIGHT because he said I had to prep the house before they come. First they said confirm that the company will be doing the treatment then they will send prep list, THEN let them know when they will come. Thats what I thought the process is supposed to be. First time was on a call I said that Ill try to for Saturday but I'm not sure so ill let him know. He tells me if I have any questions to let him know by call or email. And I did, I asked a lot of questions on email and It was really nice. I thought some of them were stupid and he said that "no questions are stupid, let me know if you have any more" I then said "Alright still have to do the prep im trying to shoot for Saturday but ill let you know when im ready and sure. Thanks" (June 1st) He then said "let me know by tomorrow end of day how you are doing" (June 1st) I can say thats where Im at fault. I didn't message back to let him know. And I mentioned Saturday. But does that confirms they should come? So its June 5th, And their here. I have my own reasons why I wasn't ready. But I shouldn't have to explain them. Kevin did say I didn't have to dry all the clothes. Just bag them is fine. But with all the clothes we have I thought it was best to. I'd rather treat the clothes just to make sure before they come so its as affective as possible. But I didnt reach my goal for Saturday. Thats my fault. But eventhough I did not message him to let him know. I STILL DIDN'T CONFIRM. I'm surprised not only did they not tell me what time they were coming, there was only one guy there to do treatment? Maybe thats okay but I don't know to save time wouldn't you have atleast two people?? I tell them the house isn't ready And they give me a call A woman tell me in an upset tone. "But you scheduled for today" I try to explain but it didn't matter and said Kevin will be giving me a call. Kevin calls me and says "I'm not very happy..." I tried to explain but he cuts me off saying "I had to say no to many customers. Now they have to sleep with bugs for another week because I scheduled today for you" And I had a problem with that and I say "hey I didnt even know what time!?..." And now we are at an argument cutting off each other. Then ends and he says hes not comfortable treating my house and to choose another company And I said Great and hung up before him saying "have a nice day" because just wow. To me it was unprofessional when it didn't have to be. Why would you schedule me not knowing SURE im ready?He even told me he is not going to schedule me until I tell him I'm ready? I'm sorry for the people you had to schedule for next week. But why would you have to tell me? I'm not the person who scheduled them?? And now of course I feel bad and want to take the blame because thats the type of person I am because I know where I was at fault. But no, its still not right. For him to take no accountability AT ALL?? It didnt even have to be an argument. I was just shocked because I had faith in them. They gave me relief like Ill actually be able to treat this problem. And I was going to be ready for Tuesday and let them know when I would be ready. Take it as you will, thats my experience. If you are going to consider this company. Be a better communicator than I was to make sure they come to help and treat your problem. Because unfortunately they might not provide that. Now back to company searching...

I highly recommend A-Tech Pest Solutions. Norma was very friendly and communicative about the…read moredetails of the service and came to our house right when she said she would. She took care of our ant infestation with two visits at a very reasonable price. I will definitely be calling her again for future service.

This review is long overdue. Norma and her team are amazing! I am a Property Manager in the Chicago…read morearea and use A-Tech Pest Solutions for ALL of the properties I manage. Norma is very responsive, she is willing to coordinate with the tenants. She is always following up to make sure that everything was taken care of. She truly goes above and beyond! I would highly recommend A-Tech to anyone, they are the best!!!

This man was very competent and, gave good advice on what to do going forward. We use Aerex…read moreregularly.

Rude rude rude. Did not spray around whole perimeter outside, would not tell me what he sprayed (I…read morehave cats) Ot sure why idiot management company (YES communities) would hire people who don't SEAL rodent entries. Guy is trying to tell me this stuff is "dirt". )see pics. No, it isnt. I mop TWICE A DAY EVERY DAY with bleach due to rodent droppings. I (and cts) HEAR them in walls and have rats nest under unit next door.

I was really happy with Eco Pest Solutions! Eric was quick to respond and assess a bee issue in my…read morehome promptly. He identified the source and took care of it within a few hours. He was very easy to work with and professional. Price was fair as well. I would definitely use this business again in the future!

I called to set up an appt to have a yellow jacket nest taken care of. The phone message instructed…read moreme to leave a message due to long wait times, and I would be called back. I never received a call. A few days later I scheduled an appointment online and received an email confirmation. No one ever showed up on the day of the appointment. I called again, got a machine, and left a message asking for a call back, and once again never got a call. Needless to say, would not recommend.

Absolutely the best!!! Mark is one of the most honest people I've dealt with in a long time. I…read morehad mice problems and ants, and both are gone!

8:30pm I called and Mark made it out to my home within 25mins. He was able to assess the situation…read moreand remove the wasp nest I had in my basement. I was impressed with his attention to detail and prompt timing. Thank you for the great service!