Used Yelp's business finder tool and came across this place. They quoted me a fair price to…read moreoverhaul my transmission. A few weeks later and the car is purring like new!

From the first call Rodolfo was extremely helpful and provided a competitive quote online. I was…read moreable to schedule quickly. Rodolfo and his team fixed my transmission and provided a 1-year warranty on parts and labor. I also needed a new computer which Rodolfo was able to find used to save me some money. Most importantly though, my 17 year old car is driving so much stronger and smoother, thanks D&E!

Unprofessional and dismissive communication - Avoid this shop!…read moreI am re-posting my experience because Yelp previously removed it due to a posting error. I want to be very clear about my interaction with D & E Transmissions. I reached out to this shop for a professional second opinion regarding a serious mechanical issue. I provided detailed information, but instead of a professional response or even a simple decline, the representative responded with a single period ('.'). When I called them out on this, they made a ridiculous excuse that it was a typo for "85" because of a "crazy phone." It is clear they only value high-profit jobs and treat other inquiries with blatant disrespect. If you are looking for a business that communicates professionally and takes customer concerns seriously, this is NOT the place. A simple "we cannot provide that service" would have been enough, but responding with a dot is insulting.

They were great! Fast, honest, and the take care of their customers really well! We will definitely…read morebe coming back

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

2014 Jeep Grand Cherokee with approximately 160k miles. The gauges would increase to 3 to 4 RPMs…read morewithout exceeding 40 mph. I was recommended to a transmission shop, and we replaced the engine, which had around 50k miles. I'm glad I was able to give my Jeep a second chance at life. There's no reason to pay more than $6,000 for an engine replacement or buy a new vehicle and spend upwards of $50k when you can potentially revive the car you love.

They will break something on your car and make you pay for it and tell you it's only ( e.g $47) and…read morethen to top it off the guy took where my hood rod goes and puts it on the side saying something is wrong with my hood latch because it's not closing and saying i need to fix it but turns out he was LYING ITS PERFECTLY FINE i just had to reattach it and my engine bay smells of cat piss ... Now i'm worried they even fixed wha i brought it to them for.

I came here to get my Toyota Tacoma transmission fixed. Service was A1, great turn around time all…read morefor a good price. The shop is ran by great mechanics with full transparency. Definitely recommend this spot for all your mechanic needs.

I read reviews thoroughly before contacting different transmission shops... speaking to Javier, i…read morewouldn't believe many of his negative reviews. I took my car for a transmission repair, and paid half the price of any other estimates.. the price he quoted me over the phone was discounted after he inspected the transmission and it was less work than anticipated.. those actions are honest and not someone that tries to get the most out of people.. he wasn't so busy and had my car in 3 days.. tested and drove well. He gives 1 year full warranty.. for those that read review trying to decide where to take it.. don't pay much attention to negative reviews and trust Javier.

They were referred to me by a friend that I trust. Word of mouth from those you trust, means more…read morethan stars. Looked around for a CVT transmission and they gave me the market price plus labor (which was under $1.4K the other quotes). Got a one year/10,000 mile warranty, which is standard for a CVT transmission. Al (short for Alfonso), will tell you what maybe wrong before he starts working on your vehicle. He will notify you if there are any serious issues.

Honest and trustworthy shop. Had a broken transmission on my honda accord 2000. Good communication…read moreand the owner explained what the issue was and what needs to be replaced. They got it repaired well with very competitive price. Nice job on the fix. I'll go to the shop again, if there is any repair work needed in the future.

I came in for a transmission service after noticing rough shifting, and I'm glad I did. The team…read morewas professional, knowledgeable, and upfront about what the service would involve. The quality of work exceeded expectations. The vehicle runs noticeably better, and everything was completed in a timely manner. Communication was consistent throughout the process, which I really appreciated. In terms of value, the pricing was reasonable and well worth it for the peace of mind and results I received. No pressure, no gimmicks--just honest work. This is the kind of business that earns repeat customers.

I delayed bringing my car to the shop until a work stall with a lift was available to begin working…read moreimmediately. Alex told me that one would be available but when I arrived that wasn't the case. Therefore, he lied to me from the beginning. The job was completed the next day as he said it would but my car was left very dirty and greasy when I returned to retrieve it. When I asked for a rag to wipe the greasy from my shift knob, he proceed to wipe down the steering wheel and knob then used the same dirty rag on my door panel, scratching the paint. Alex informed me that my check engine light was on and tried to suggest that it may have already been that way before I brought my car to the shop. I was appalled at this suggestion for my car only needed a new clutch and nothing else. I'm sure he turned on the key and saw no such warning lights but was trying to cover up that it was damaged during their repair process. When I returned the next day to have them repair what they did, I was not greeted with respect and I will not return to this shop again, even if the check engine light returns. I was initially quoted a labor cost only to be baited and switched after he learning that I had a very nice vehicle. Albeit, the clutch works as expected but I cannot get over how smug and disrespectful Alex treated me during this entire time. One could say you get what you pay for but the disrespect is unacceptable, not to mention I had to wash my floor mat because it was so filthy. I made sure not to put them in my car when I brought it back. I had to spread paper bags all over the floor then I noticed they had their own paper shoe protection that was laying on the floor when I returned the second time. I think they do decent transmission work but if you care about how you are treated and the care of your car, I would not recommend them but if you want to go the economic route and do your own cleaning and hope to don't cause more harm to your vehicle then these are your options. The engine light wasn't on when I picked up my vehicle the second time, but they could have just erased it and may return in a few days. Alex never called me once to tell me my car was ready for pick up. I had to call him both times, and the first time I came to pick up my car, he told me he had texted about coming the next day after I already told him l'm on my way. We had never texted before and I later learned he never texted me at all, that's typical of my experience in a nutshell.

The services here are top notch and well priced. Miguel is awesome: very diligent, polite, and…read moreknows his stuff.

Truly recommend you bring your troubled car to this shop. Took my vehicle in (nissan titan 4x4) and…read moreGabriel and his team took care of my problem in a matter of no time. Kept me informed of the issues and solutions with options before proceeding. Made me feel like i was a family member the way he took care of me. Price is more than fair. You pay for knowledge not time. They even threw in some free preventative maintenance for me before things got out of hand. something other shops would have jump on to make you pay more. Thank you guys!! My new shop.