I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

We ordered carpet and vinal planks for our entire house. Hana came to do the measurements, showed…read moreus examples at the store and had excellent ideas! They were very reasonable and the service was the best! Hana Nutty was professional, knowledgeable and detailed with her explanations! I highly recommend this place!! Should we need them for future needs (they do other stuff like showers, kitchens etc) they will be my goto for sure! Love my floors!!

We redid the flooring in our entire home... wood flooring and carpeting and couldn't be more…read morepleased with the result, thanks to the expertise and excellent service from Jonathan Waller at Hillman Flooring. When an issue came up with the carpeting, Jonathan went beyond the extra mile to accommodate us and correct it . We appreciate his patience and knowledge when it came to quality and service. We are very happy customers and highly recommend Jonathan and Hillman Flooring

Had my carpet cleaned by Tarik. He did an amazing job and didn't cut any corners. Carpets were…read moreextremely soiled and they now look new again. I dealt with companies in the past that charge extra for deep stains but I appreciate that this company didn't. You can tell they take pride in doing a thorough job.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

Your Floor just installed a new wood floor in our condo in Decatur, and we could not be more…read morethrilled with it. The crew was efficient. The floor is beautiful. The price was right. We worked with Ben, and he was professional in every capacity. We highly recommend this business. Bobby Hawthorne Mary Keller Austin, TX

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

They just installed new wood floors in my old house in Helen GA area and I am very pleased with the…read moresales service from Ross and extremely pleased with Gabriel and his crew who installed my floors. Both Ross and Gabriel were professional, on time and communicated through out the whole process etc. I could not be more pleased and I am a picky person I'm an Engineer. Great Job Flacks Flooring. Chuck S.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

We were required to replace the entire first floor of engineered wood flooring due to water leak…read moreissues. Alan's was the low bidder. We received excellent advice about appropriate replacement materials. Then a timely period from signing the contract to being ready to go to work. Alan's showed up on time. Their work is beyond excellent; and done by true craftsmen .... the lead man was described as "He's the best" and that he is. Finally, they finished the work on time; and cleaned up beyond our expectations.

Alan's installed LVP flooring on our main level a few years ago. They did such a nice job that we…read moreknew who to call when we were ready to do the upstairs. A few months ago they installed not only our upstairs flooring, but our basement stairs as well. Once again, they did a terrific job! We could not be more pleased.

If I could give a minus rating I would. We ordered master…read morebedroom carpet and master closet. We told them we needed as soon as they could get it in order to put our house on the market. We waited at least a week and they brought a carpet out and installed it but it was defective. Therefore another week passed for the owner to come out to our house to view the defects and make a claim. Then he ordered another carpet, there went another week, once brought out to my house it too was defective. So we had to wait another almost week in order for them to get yet another carpet. After 3 weeks fighting with this company they only want to offer me 325.00 credit. I'd already paid 1/2 the amount of 1800+ dollars. We had to wait 3 weeks to place our home on the market due to their incompetence and possibly miss several offers or even a sale. I wouldn't do business with this company ever. Their product is low grade. Their 325.00 credit is an insult.

Top Floors took great care of me from start to finish! Dan made the trek to my house personally to…read moremeasure for my countertops and Becky made sure that I had options to choose from (she was very patient and answered ALL my questions). The installation team were on time, did a professional job including cleaning up. I am beyond pleased with the result. I cannot recommend Top Floors enough!