Let me start by saying this: Atlanta Floor One screwed up. As I was closing on my home, I hired Atlanta Floor One to replace my carpet in the office with hardwood floor, and sand, stain and finish all of the existing hardwood floors. Atlanta Floor One screwed up and cut my family room carpet up instead of my office carpet. And I still rate them five stars. They deserve it. When Rudy and another flooring company's representative came and visited my home, I received very similar quotes from both of them. I asked them both for the same thing: To replace the carpeted office on the first floor with wood that matched the existing wood on the first floor, and to sand and stain the light, worn floor, with a darker stain. Rudy came in through the front door, and measured the office, the room on the right when you enter. He measured the rest of the wood areas on the first floor, and we discussed the details necessary to get a quote from him. When Rudy's team showed up to deliver the wood they needed to leave in the house for a few days to acclimate, they came in through the garage, and put the wood on the carpeted family room, which is on your right when you come in through the garage. They showed up a bit early, but waited for us as we returned from closing on the house with the key. When Rudy's team showed up to install the wood, again, on time, they entered through the garage. My wife let me know they arrived with a text, and asked in a text, a few minutes later, why they were cutting up our living room carpet. They made a mistake. Rudy had explained that the room they were replacing the carpet in was the room on your right when you walk in through the front door. The new wood was on the family room carpet, which is on your right when you walk in through the garage door. I understand how the mistake happened, but I was extremely frustrated. I called Rudy, he called his team, he let me know it was a mistake, and that he would make it right. As the project went on, Rudy's team did great work. They showed us two samples of stain on the actual floor, and did a great job with the stain we chose. The floor looked amazing after three coats of polyurethane. There were touch-ups needed, they came back and got the big ones, there were a lot of wood pieces all over the basement floor after they finished nailing down the office floor I ended up vacuuming up, the washer and dryer were never pushed back in place, and yeah, there was some stain on moulding that needed to be touched up. But here's the thing...those are all small details. The two squeaky areas I asked to have fixed don't squeak any more. The old wood looks great now. The new floor is indistinguishable from the old floor. I'm very happy with how my wood floor looks and feels. "But wait!" you say. "With all those details, how can you give Atlanta Floor One five stars?" Here's where Atlanta Floor One really came through. The carpet. Rudy's team screwed up, and Rudy instantly admitted it, and said he would make it right. Rudy sent someone over to patch together the carpet, but it was still clearly patched together and was going to look progressively worse as time went on. I was concerned Rudy was going to try to negotiate a discount off the project instead of replacing the carpet. He did not. Rudy sent over carpet samples for much cheaper carpet than the very high end carpet that had been cut up. My wife was shown those sampled and was asked to choose her color. She picked the color that match, and his team showed up several days later with cheap carpet to install. Fortunately, my mom stopped them before any install, and explained that Atlanta Floor One was not going to replace my very nice carpet with very cheap carpet. There was no yelling or fighting with Rudy, we simply discussed that while the carpet was somewhat old, it was very nice and in great shape, and we'd bought the house with no plans to replace that nice high end carpet. Rudy worked with us to find suitable carpet that my wife and I would be happy with. He asked us to confirm, before he ordered it, that it was what we wanted. He waited while we got samples and then ordered it once we gave the OK. It took a long time from when things started until Rudy finally had the carpet that my wife and I agreed on. A team showed up and did a great job installing it. Rudy himself showed up the next day for final details, like moving the washer and dryer back in place. This wasn't a great project for Rudy, I'm sure he was frustrated by the carpet and the issues it created, but he was always professional, responsive and reasonable. I have a lot of respect for his commitment to do things right. I paid the agreed upon amount to Rudy, and I have absolutely beautiful hardwood floors. My living room carpet looks just like it used to, except with newer carpet. I would gladly spend a bit more to work with an honorable, skilled craftsman like Rudy in the future. read more

Rudy and his crew did an awesome job! We hired them to install our main level floor and staircase and they are beautiful! We even had a few minor issues after the installation that Rudy addressed and fixed which we appreciate SO much. Lots of companies don't take the time to "make things right" after they've collected their money and this is not the case with this crew! We are likely to hire them again for future home projects! read more

Unfortunately, at the time of my install the company was fast and very responsive to get the work done. We followed recommendations for getting the flooring into th me home prior to install. This was a rental property so we moved in tenants a week later and had no visibility until we turned the property. Well.... fast forward 1 year about a week after the "warranty" expired we were contacted from our property management company that the flooring was bowing. And really bad. I have reached out to Rudy several times as the original installer only to be told it is out of warranty. That is fine but if you installed the flooring, the professional thing to do would be to let us know how to make it look nice. Too much money for a year later they look horrible. I would not use them again. Buyer beware. If the flooring fails upon installation it can be dealt with but only if the company is willing to handle it Iike they should and stand behind their work. This one did not and it is unfortunate. read more

This company made me believe that customer service is not dead. I was ecstatic with the service I got from first contact right up to the last board of my bamboo floor being polished. Rudy came when he promised, finished a large job in one day, on a weekend so the home office was not disrupted during working hours, and when he saw that I had not given him the right information as to the flooring I wanted installed, made the necessary adjustments quickly and calmly. He patiently helped me through the finishing pieces I didn't think to buy, and as promised, returned very quickly after they were delivered to my home to finish the job, after hours again so the home office wasn't disrupted. Believe in customer service again...try Floor One. You won't be disappointed. read more

Rudy is the best. He showed up on time and his crew did a great job putting hardwood in my home.. They also refinished the hardwood in my kitchen which matches rest of the house perfectly. He is very honest and delivers what he promises. Lots of integrity. I highly recommend this company. read more

Beyond satisfied. Absolutely the best contractor we have ever worked with. We were referred to Rudy from three other neighbors in our Alpharetta neighborhood. All three completely satisfied. Rudy was on time each day and cleaned up each day. We did a full interior floor replacement. Hardwoods, carpet and tile. We also had a full tile shower and bath done. At the end of our project we were thrilled and surprised he had a full cleaning service come in and clean our home including the rooms they didn't even work in. Since then we have referred Rudy and his company Floor one Atlanta to 3 other neighbors. I can't say enough good things about him. read more

We used Atlanta Floor One to remove and replace tile floors and refinish hardwoods. I can't say enough positive things about Rudy and his team. They are the definition of customer service. Very reliable and pleasant. The workmanship is excellent and the pricing very competitive. Afterward, they left the areas very clean. I highly recommend Atlanta Floor One. read more

I needed luxury vinyl plank installed over my existing hardwood floors. My existing floors were nearly 20yrs old and very natural in color. In process of renovating Home and needed a dark LVP installed. Total SF was about 900. I live in a town home and also needed 2 sets of oak stairs stained to match the LVP which I thought would be difficult to do. I bid the job to 3 different contractors and not only was Atlanta Floor One the best in price, they were the most professional, most punctual, and most responsive from the very beginning. And in the end their quality of work was outstanding. Rudy did the estimate and was extremely nice, knowledgeable and professional. He seemed to truly care about my job and it wasn't just another job for him. His LVP crew showed up on time and laid all the flooring in a day and a half when I thought it would take 2+ days. They rarely took breaks, worked extremely fast and did great work. Even on a Saturday! Marcos and Limon were very nice and any time I had a question they stopped and took time to listen and answer. I was planning to re-install my baseboard but asked if they could do it. They said they could do it for $250 and waited on me to get the material and then knocked it out in 2 hours AND caulked it all. The staining crew came on Monday and sanded and stained both sets of stairs in about 5 hours and the match perfectly. They came back the next day to add 1 coat of poly in 1 hour and were gone. I've never had crews work so hard, so fast and with such good quality all while being very nice and respectful. I HIGHLY RECOMMEND Atlanta Floor One!! read more

I am very happy with my this company. I hired Atlanta floor one to install laminate flooring in basement and to remodel our old shower. I wish I did it years ago! Beautiful work. Thanks for the hard work. read more

I always call Rudy for my flooring.. I've renovated two homes with him now, with more to come I am sure. He is incredibly detailed and responsive, provides a reasonable quote, and sends an experienced crew to perform the work. The last home was a pretty tough install, flowing down a set of L-shaped staircases into the den, which required detailed trim and cuts. I get so many compliments on that floor.. One guy I brought in for a quote on another project, stopped and stared at my floors for so long I thought something was wrong, and then proceeded to ask me 30 questions on the floors. They were gorgeous.. Rudy should be your flooring guy. read more

Horrible experience w this company. Tile flooring was not correctly installed. Pattern was not followed. Lots of extreme lippage all throughout the floor. Backer board was cut inside house, which should have been done outside resulting in white dust everywhere. Owner (Rudy) never came back to look at issues after repeated requests from me to try and get issues resolved. If I could give zero stars I would. read more

Had this company do work on a rental property I own nearby. Great service and results! Comes highly recommended.

Holy cow!! Rudy is so knowledgeable! My fiancé and I are putting our house on the market. Our listing agent recommended we have the floors refinished. I looked up Atlanta Floors online, saw great reviews and gave them a call. Rudy answered and was super flexible with meeting up with us in a very timely manner. He was honest and trustworthy with our floors and made them look like a million bucks. These guys even worked on Father's Day! I will ALWAYS recommend them and suggest giving all the guys a beer for excellent work! ( even though they never asked for anything) Amazing service! You will not be disappointed! read more