Makes my car look great. The red paint shines and looks new after washing. It is a 2009 Toyota…read moreVenza. Will always use them. Tried another they wanted a membership tied to my credit card. No way

Usually I love this car wash. It really cleans the car well and especially the tires and rims. But…read morethe last two times I've used it, the bays are filthy and haven't been blown out to clean them. As a result, you can vacuum your mats our and because there's so much dirt in the bay area, you put it right back into your clean car. Please start cleaning the bays at the end of the day.

We had tons of dirt and mud on our car from the ride to Tennessee. We found this place and decided…read moreto give it a try. The car wash is very inexpensive at $9 and includes the workers rinses the car before entering the wash. The wash was very thorough and removed every bit of dirt, mud and grime that was on the car. The dryer at the end was very powerful and sufficiently dried the car. We were pleasantly surprised to see that the vacuums were included at no cost! Also, they provide a mat cleaner/beater that worked well in getting our floor mats nice and clean as well. Lastly, they even provide window cleaner and rags fro free so that you can clean your interior windows. We would definitely recommend this car wash!

PAID FOR $9.00 Brushless car wash: not sure if soap came out because light phases did not show what…read morewas happening; spray arms did not go to front or back with soap, some nozzles did not spray at all, and after vehicle looked as though not washed, (Not an exaggeration). took video and photos because phone number provided went to fax right away. Owner manager please contact us.

I went to the TruShine Car Wash on 2/8/2023 at the Boones Creek location and paid $25 for the…read moreCeramic and after the wash I pulled over to use the vacuum and noticed the whole front of my hood still had black marks and spots all over the hood. I saw the guy who pre-washed the hood and wheels pulling trash bags out and showed him my hood and asked if I could run it through again. He denied my request after I licked my finger and showed how it didn't get cleaned. He suggested I mix white vinegar and water and clean it off myself. I ended up going to the self service place across from Ingles and spent $3 more to clean the spots off; and I didn't need vinegar to do it. My issue was that I didn't ask the guy for money back, just showed him the problem and asked for another run-through to solve the issue. Needless to say, they have gotten the last money from me.

Welp $25 down the drain. Definitely not worth it. Could've paid $5 at the self service down the…read moreroad and did a better job.

I visited your car wash with my truck and informed the attendant at the time of payment that the…read morevehicle had a significant amount of bugs on the windshield and hood. I specifically asked for confirmation that the bugs would be removed as part of the wash. Instead of addressing that request, the attendant focused on trying to sell me a membership, which I declined. After going through the car wash, many bugs remained clearly visible on both the windshield and hood. I immediately brought this to the attendant's attention and requested that the vehicle either be run through again or that additional effort be made to remove the bugs, since this was the primary reason for my visit. The attendant refused to take corrective action and stated that I should have purchased a membership. I was also refused a refund, despite the service not being performed as requested. I paid for a service that was not properly completed and was denied any reasonable opportunity to have the issue corrected. This experience was extremely disappointing and unprofessional.

After speaking with Veronica from customer service - extremely disappointed with this company - the…read moresalesperson "convinced" my wife to sign up for their subscription - albeit we moved 7 hours away later that month & noticed they've been charging our account since August... interesting. They communicated a refund is not possible due to the fact we did not catch this payment and communicate with them? See below. "We appreciate you calling us back and we apologize for any inconvenience this may have caused... Unfortunately, at this time we will not be able to provide a refund due to attempting to provide all our customers with ample amount of time to make changes to their account or cancel before the recharge date. " Communication from the salesperson was not clear and we took advantage of this service a total of 1 time. Salesperson was not clear & corporate office is claiming we're negligent. Extremely disappointed.

Vacs really suck and not in a good way. Some work well others don't. Mostly don't. Half the time no…read morespray bottles to clean windows. New ownership doesn't get it.

Went to Volunteer Parkway (Bristol, TN) location. Young man working there offered to help with card…read morepayment, while recommending an upsale to their premium wash. When I declined, he proceeded to harass me verbally for extended period of time, while NOT running my card. I finally grabbed my credit card back, and backed alllll the way out of their long driveway. I just wanted my car washed!! Sheesh So strange. So unprofessional. Sooo NOT ever going back there!

THEIFS!!! Took my $600 deposit and interior pieces of my…read moreSuburban. Closed and I was told they :"Threw Away All Customer Info"

Took my Hummer up to these boys to get my sunroof fix from leaking, the price was a little high…read more When I got back home with the vehicle had to put both front seatbelts back together they wasn't even hook back up, they broke a couple of the covering prices in side the vehicle, they had grease all over the interior, and the sunroof is still leaking. But they gave me a warranty on the job, went up there several times during regular business hours but no one was there and now they are supposed to be out of business, but they are still limiting windows. So I would recommend this place at all .

what I thought was a wonderful experience has turned out to be a absolute complete nightmare. I…read moretraded in 2 vehicles at this dealership. everything seemed fine wonderful and perfect. We electronically signed everything which I thought was really like the fact I left the dealership with absolutely no paperwork. I had given them the 10 day payoff which they inflated just to cover any chance the payoff wouldn't reach the lenders in time. which in return bumped my finance amount an additional $800. I was not very happy about this but there's not much I could do I was already there. Fast forward 35 days. One payoff was received on my trade-in one was not. Thus causing tons of problems because I had to make 2 additional payments on my trade. Which the dealership has already sold to another person. This vehicle continues to cost me money on top of the new car payment that I am making. to mention possible effects to my credit because the payoff was not made in time the payment went beyond the 30days. I encourage you to make sure you get all copies of paperwork these and double check to make sure your payoffs are made. I actually think I would encourage you to pick a different dealership at this time. I definitely will be reaching out to Toyota to file a formal complaint on this matter.

Evan Rock is the best salesman a person could hope to have. I just bought my 3rd vehicle from him…read moreand I will never trust anyone to sell me a car ever again. Evan will absolutely go above and beyond for you. Not only will he be your Toyota go-to guy but a forever friend as well. Thank you Evan!