I just want to warn people about Allied Transmission. We had a 2018 Dodge Caravan taken to them to…read morerebuild the transmission. They had it for almost a month. After we picked it up on the way home we were going up a hill and it lost speed and you could smell the transmission burning. We called and told them, they wanted to know if it was leaking, which it wasn't, so they told us it was just breaking in. Long story, but we ended up taking it back five times. They kept telling us nothing was wrong with it. We had two separate mechanics tell us it was the torque converter not releasing. We even bought the extended warranty. We dropped it off one last time for him to drive. He finally told us it was the torque converter and he would have to rebuild it and our transmission and it would cost us 2500 dollars, because he said it was out of warranty. After he drug his feet, and kept telling us nothing was wrong with it. This place only wants to do shotty work and take advantage of people. We didn't let them do anymore work, because they can't be trusted to do what is right and stand behind their work. Bad way to do business.

DO NOT take your vehicle to Allied Transmission located at 100 Randolph Street in Bristol, VA. My…read more2012 GMC Sierra work truck had the torque convertor going out on it and Allied supposedly put in a rebuilt transmission on April 25th. 42 days later, the supposedly new torque converter started going out after the rebuild. This supposedly new converter was in worse shape than the original one and I had to take it back to Allied. They put another rebuilt transmission and torque converter in on June 27th. When I drove my vehicle, the exhaust was really loud on my truck. We had to climb under it and tighten the right side exhause because it was left completely loose by Allied. I went back to Allied to get a new Invoice and they refused to give me one. Rick told me that the first torque convertor that he supposedly put in was bad. Now, I have a twice-rebuilt transmission with a 22 day warranty. What if this convertor is bad too. I'm out of luck. Save yourself the trouble of dealing with a shady bunch at Allied Transmission in Bristol, VA.

Terrific care and service! My son's car broke down in the middle of a 19 hour drive home from…read moreschool. We're lucky it happened in Bristol, VA. Danny and Brian at Exit 7 Towing and Recovery had the car towed to their shop. They got the needed part from Auto Zone, very close by, and then successfully repaired the car efficiently and cost effectively. What began as a potential nightmare situation, ended as a minimal inconvenience. If you have the misfortune of car trouble anywhere in the area, save yourself heartache and call these guys!

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster

Chris Carroll was the nicest, most thorough & helpful auto repair shop owner I've been to in a long…read moretime. They did several repairs & he was kind enough to not charge "full rate" due to my various extra issues & workload & military experience. After I left his shop, my wife's 2016 Ford Escape drove very well, as it should & the different repair issues seem to no longer be an issue, thanks Chris & repair shop crew!

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