Landon came in early and was able to figure out the problem right away. I appreciate him being in…read moretime. Definitely recommend The Honest Plumber.

I was referred to Honest Plumbing thru my warranty company on 6/11 plumber was out 6/15 needed to…read moreorder parts. Went back & heater not fixed, need to replace unit. My warranty company issued order for replacement, it's now 7/1 & still no order from Honest Company to go back & replace the heater! I've called & left messages to get status & no response. Today my warranty company says Mgr Jennifer is handling the situation, I'm still waiting for a call to get status! Honestly should it take 3 weeks to get a water heater replaced?! My warranty company should really look into getting a plumbing company that expedites service calls. So frustrated with the lack of communication with this company!

Steven did a great job replacing the main valve on my house. Very professional, top notch plumbing…read morework from start to finish! No more leaking main and the new copper looks really good too! I can recommend them with no reservations! Thank you!

This review is long overdue! First and foremost let me start off by saying - if you are looking for…read morea plumber I would highly recommend Jake. He is always quick to respond, professional and always gets the job done. Anytime someone is looking for a plumber, he's the only person I recommend. We moved into our home almost 10yrs ago and since then we have had numerous plumbing issues. Our most annoying issue has been water leaks. We've had emergency issues where things happened after hours and Jake has always been there for us. We've had our water heater leaking like crazy on several occasions and he was always a phone call away. I was not surprised to see so many great reviews on Yelp. If you're looking for someone who will be honest, prompt, professional and friendly then you should consider Jake as your plumber! I know we wouldn't want to go to anyone else unless he was unavailable which hasn't ever been the case!

Monach really takes the time to explain whats going on. They gave us options and explained those tooread more

Sangeet Pal and Peter good job, friendly and was here on…read moretime. Enjoyed there company and recommend everyone

Hometown Plumbing is always my reliable "go to" source for my plumbing needs. "Aaron" gave good…read moreadvice and fair pricing for a tankless water heater, re-sealed a leaking toilet and installed bidets. He is a wealth of knowledge, great communicator, timely and trustworthy. Hometown Plumbing does good work with reasonable pricing.

This is the second time we've used Hometown for our plumbing needs. The first was a huge repair,…read morefollowed by a replumb of the entire house. I will honestly recommend them in public, as I've already done with friends and family. Gunnar and Kevin are the two we worked most with, and they were pleasant, professional, on time, and honest. Good communication. Good service. Good work.

Simply put, Daniel Gonzales is an enormous asset to Roto-Rooter and a consummate professional in…read morehis work. He is friendly and direct, and he approached our problem thoughtfully and carefully, with transparent advice and pricing as he quoted our options (and the eventual upgrade we chose based on a well-informed decision). Daniel arrived at our house to clear a grease-clogged drain. We've had a regular plumber augur the drain before, but the clearance didn't last, so this time we called on Roto-Rooter. We explained the history and what we'd already tried, and we asked questions when Daniel told us about probable issues below and our most-likely solutions for a long-term fix. While he saved us hundreds of dollars after testing our disposal and explaining why it was probably not due for replacement yet, he also carefully described the difference between auguring (pushing out a solid clog, or sometimes dragging it back up out of the drain line) and Hydro-Jetting (blasting out grease that has glued itself to the walls of the drain pipe over time). In the end, we chose the Hydro-Jet and its associated warranty period; while much more expensive than a simple augur service, the difference after cleaning is profound! Daniel's lengthy, careful process pushed an enormous pile of grease chunks out of the drain (he said the white pieces we saw so much of were likely many years old, even from the previous owners of this house), which we carefully swept into a bag for proper disposal (see attached photos from before we swept them up). Once he made it all the way down the line, and the water finally started to flow out the usual channels again, he also ran a camera through the drain to ensure that he'd gotten everything. We could see such an improvement, and it's been performing smoothly ever since. Only four stars for the company's hefty pricing, but a full five stars for Daniel's extraordinary service!

We live in a 60 year-old house. We have two mulberry trees and we are on a septic tank. Over the…read moreyears, the roots of the Mulberry tree penetrated the line to our septic tank. Over the last month or so, I could see the drains getting just a little slower. The last time we had, our drains cleaned was nearly 20 years ago. I thought I could just get them cleaned out again, we might go for another 20 years. It turned out the problem was far more serious. We would need to replace that line. I called Roto Rotor, and they came out promptly. Jason, our technician, tried to clear the line, but ran into the roots. Did Dakota came in with a camera to look down the line. The results weren't good. It suddenly became a very expensive job. They would need to dig a hole and replace the line. While it wasn't ideal, and I would've loved to have time to shop the job around, we went with their estimate. Jason and Andres did a very professional job. They got it done in the time promised. Time will tell whether the job holds up. We really appreciate that this job got done. Likely, in this day and age all plumbing projects are going to be expensive. It's just a part of life.

We first started with HPS after the Home and Garden Show where they were offering AC service. They…read morecame out and did a thorough job of cleaning and checking. Did find a capacitor that was failing and replaced. Charged for the part only. Used them again to replace the water pressure gauge on our home system. No charge this time as they had an older one on the truck and I told them it was fine to use it (only difference was it wasn't as shiny or expensive as brand new). HPS isn't the cheapest but they are absolutely reliable and the office staff and pros are friendly and professional!

We called HPS for an emergency plumbing issue. They sent someone out quickly and "fixed" the issue…read more Three days later the same thing happened. They came out again and this time used a camera to go into the main pipe and found a larger issue (collapsed pipe). We were told it would be up to 72 hours for an estimate. It took over a week to just get an estimate, despite calling multiple times (this was an emergency issue, our pipe had collapsed and our bathrooms kept overflowing with sewage water). In the meantime, we decided to contact another company, Hometown Plumbing. They came to our house within 22 hours, provided an estimate on the spot, and returned Monday morning to complete major work and pipe replacement. Meanwhile, we just heard back from HPS TODAY, over 10 days after the initial issue, and their quote was $6,000 higher than what we paid Hometown Plumbing. We are glad we didn't wait around and found a superior company to get the job done.

I use avid plumbing for all of my properties for several years now. He does excellent work and i…read morewould recommend him for any job you might have .

They did a great job , on time and very professional and fixed my plumbing issues. I would…read moredefinitely use them again

This is not a dependable company. I was referred to them by my home warranty company and only had…read morecontact via text. They never communicated over the phone. An appointment was set for Tuesday which also happen to be Valentine's Day. I waited two hours before I called the warranty company who informed me they were no longer taking my work order even though I confirmed 2 days prior. Although I called them several times that day and texted them, they never contacted me back. Not even a courtesy call or text saying they weren't coming out. Shame on them. Such poor customer service. Seems to be a pattern of the company from these reviews. Take your chances with this company- maybe they will show or maybe they will blow you off. I have yet to hear back from them.

Richard was amazing, kind, courteous, and prompt. Great communication from the start. Our water…read moreheater went out and he was able to replace it promptly. He cleaned the area and hauled off our old water heater. He's knowledgeable, thoughtful, and reasonably priced. I highly recommend him! It's nice to have someone we can count on for our plumbing needs who is dependable.