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    Tom's Appliance Service

    4.0 (4 reviews)
    Open 8:00 am - 5:00 pm

    Services - Tom's Appliance Service

    Cooktop repair

    Appliance installation

    Range installation

    15 More Services

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal repair

    Ice maker repair

    Microwave repair

    Oven repair

    Range hood repair

    Refrigerator repair

    Trash compactor repair

    Washer repair

    Tom's Appliance Service Photos

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    Recommended Reviews - Tom's Appliance Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

    Helpful 1
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    11 months ago

    Excellent! My go to person when I need a trusted opinion on repair and service call to buying and replacing an appliance.

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    6 years ago

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    10 years ago

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    Pine Tree Handyman

    Pine Tree Handyman

    4.4
    (10 reviews)

    Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

    Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

    Expert Appliance Repair

    Expert Appliance Repair

    4.6
    (11 reviews)

    After reading all the reviews, I am beginning to think Chris might be some kind of mythological…read morecreation. My experience seems to match that of almost everyone who has posted a review. In my case, I was placed in touch with Chris through GE appliance repair. GE was doing little help resolve our stove issue since the stove was no longer under warranty. Chris pressed me to contact GE and fight the company for an extended warranty repair since the problem was a defective design he has seen too many times before. When the company would not provide assistance, Chris laid out all the costs so I could make an informed decision on whether to proceed with the repair, which I chose not to do. He probably spent a good hour on the phone all total helping me with the issue, all without charge. He also gave me some amazing advice about a little known law in Maine called the "Implied Warranty Law." The statute is a powerful tool that extends warranties on most appliances to a minimum of four years. So bottom line, like so many others, I received fantastic customer support from a man who would not take a nickel from me. I was talking to a unicorn and just didn't know it...

    I called Chris this morning because my GE Dryer wouldn't turn on. Basically the knob stopped…read moreclicking as it was turning so it wouldn't engage and I couldn't hit 'start'. Long story short over the phone Chris walked me through and helped me diagnose the problem. The knob had cracks at the base and for some reason that rendered it useless. in 1 min I had swapped the broken knob out with one of the others (1 of 4 on the machine) and I was back in business. He never came, didn't know my name, and basically helped me solve my problem with a less than 5 min phone call. It's actually a sigh of relief to know I've found someone that can do my appliance repair for me because next time I have an issue you better believe I'll be calling Chris again.

    Brown Appliance And Mattress

    Brown Appliance And Mattress

    3.5
    (19 reviews)
    $$

    From Troy in sales to Reese and Chase for the install, the transactions all went smoothly and…read moreprofessionally.

    Dishonest scammers! Had the service team come out to replace the insulation in my stove (which they…read moresaid they do when I stopped in to ask in person) but they didn't have the replacement insulation with them when they came. Instead of calling me or saying they can't when I made the appointment, they showed up knowing they couldn't do any work and charged me $140 for the service call. Waste of time and money for absolutely nothing! While at my house they told me I could order stove insulation on Amazon and cut it to size, which tells that it's a universal standard and not some unique part for my stove. They either didn't want to do the work so they said they didn't have it so they could go home early, or they knew in advance so they could scam me. Can't believe how dishonest this local business is. And the cherry on top is they said they would call me in the morning to give me an estimated time of when they would come but I never got a call. I called them around 11 to find out and they said between 2-4, they showed at 4:15. I waited all day for them just to be scammed This happened 3 months ago and today they sent me an invoice for service. I called and spoke with a woman over in finance, explained what happened, told her the credit card company agreed with me and refunded me, and she said they will never do business with me again and hung up on me... as if I would ever go to them again lol

    Tom's Appliance Service - homeappliancerepair - Updated July 2026

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