I recently tried to have my bike repaired at D & D because I had a good experience with the shop a…read morefew years back. Unfortunately, their business model has changed and they will only service bikes that they sell, and they only sell the Giant brand for the most part. I was trying to give the local shop some business with a certain possibility of purchasing a new bike in the not so distant future. The shop owner was very rude and I guess they didn't need anymore customers because there's a snowball's chance in hell that I will purchase anything from this shop. They have a very superior attitude and they had turned down another customer right before we got there. Good luck with the pending recession!

Don't bother trying to get your bicycle repaired here if you didn't buy it from them. They have a…read morepolicy that unless your bike was purchased from them, they won't repair it. The question I have is, after moving back to Brighton, having been working out of state for several years, my family of 5 is in need of bicycle repair and possible upgrades. Maybe even a new bike or 2. Why would I consider buying anything from them if I can't even have one of my 5 bikes repaired now. Sorry, very very poor business policy.

You should go to Urban Rider Cargo Bikes today…read more I had been saving up and researching electric cargo bikes for years until last Christmas when my partner surprised me with a hefty sum he had been saving up for my first ebike. I knew exactly where to go because I am extremely fortunate to live only a couple of miles from the store in Ann Arbor. I'd been there many times before just wandering around and admiring the vast and varied selection of electric bikes they have ready to ride. Finally I was ready to actually make a purchase at last. I talked with one of the owners, Kim, about the key features about some of the bicycle options available in store and what I was looking for in terms of size, use, range, etc.. She's a bicycling guru - superb at making people comfortable asking any and all questions and then answering them in a thoughtful and easy going way. This NOT an intimidating bike shop. Within minutes of taking a test ride on a Riese & Muller Multicharger Mixte I knew that I could not settle for anything other than this particular bike. The Mixte has such amazing features that make it a joy to ride. I love the size, the easy to use controls, the comfortable ride, the rear seating option for my kiddo, the accessories, the rock solid kickstand, and everything else about it. In my opinion, it's an engineering and design home run in the electric cargo bike world. It truly is the most fun transportation option I could ever imagine. Now, it's time to get one for my partner.

I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.

i love this store for my bike needs! very nice and generally warm staff! they get the job done and…read morefor reasonable prices anyone can afford. the front sales department are spectacular. they always ask can they open the front door in order to get your bike outdoors. no bad attitudes there. and freindly services. and genuine. sincerely,deverick rooks

Bought 2 ebikes from them. Great service and loving my ebike. They were easy to work with. tested…read morethe bike and then got a couple

We traded up my son's bike for a new one. We got a great price for the old bike. We also got a…read moretrailer for my bike so my toddler can join in for bike rides. The manager took his time teaching me how to attach the trailer. They had my son try out several different bikes outside. The customer service is excellent.

I been coming here for 4 years or so and nothing but the…read morebest service every time. Very knowledgeable, reliable, and trustworthy.

Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

In and out for a 30 buck tube replacement in like 15 minutes! The guy that helped me was super…read morefriendy and helpful as well

Great store with friendly and approachable service team and nice selection in the retail store.read more

Friends of mine recommended that I stop in here as I was buying my first road bike…read more I explained some of my confusion on terms from doing online research only, and the employee was really friendly and gave me some great tips without making me feel stupid because I was a beginner. They don't work on commission so there was no pushy feeling at all. They also offer some great warranty, repair and accessory options if you purchase through them. They sell used bikes as well as new. Saw some great specialized road bikes there that I was able to test drive around the lot. The employees seem really knowledgeable and make a genuine effort to find the best fit for you.

Excellent service and product sales will come back again…read more Informed and fast service and very good service and parts selection.