Had some bad luck with this shop. I bought a full suspension bike somewhere else and brought it…read morethere for service, they said it was no problem that I didn't buy from them. The repair they performed did not fix the problem. One of the guys working there was rude to me. Another employee seemed surprised that his coworker was rude and pulled me aside and recommended another shop. The new shop was great and was not surprised on how lousy motor city's repair was.

Friendly and helpful staff have answered all my questions on the phone or in person. Bought some…read moreparts/accessories and prices were fair, they threw in some hardware for free. Supply chain issues mean the bikes are few and far between but this is true everywhere. Will come back if/when I need parts or repairs.

I give Dan our sales men a 5 star review, he did great. Paula was also a great sales in parts. The…read morewhole team was great with us buying our 2026 Ca Am side by side

They don't deserve a one it should have minuses. Took my quad for valves and clutch to be checked…read moreout. They replaced the battery, witch they just checked my battery the day before I dropped my machine off and it was good. Needless to say I made them take switch batteries back. They never checked the valves or the clutch what I took it in for. The invoice stated for them to be looked at. I guess they can't read. It their lost. The parts department sucks too. Just a bad place.

Well, the name explains it all. Just take the S off and that's how people usually respond to you…read morewhen you're in the building or in the parking lot and I'm not talking about the clientele. Every time I go in there to find products I've seemed to have the same experience where most of the employees hate their job and don't wanna be there. Apparently the inventory itself is one step up junk. It all looks good on the outside, but the equipment is definitely subpar and that's being nice. At least the floors are clean. At least they were when I was there. Sadly it seems like everything's overpriced like I said, and even their hunting section is all Gucci crap that no one would really use at least the real hunters. And that's even if you have a section like that. Seriously the whole place is going downhill and I don't think they even know it. This is not just for one location I frequent at least five looking for a single product and they did not even have that even when I called in person on the other line, sadly was not helpful and their website is not helpful in the least sadly. if I had a negative score, I would probably give it here.

Went to the golf department to buy a new pair of Foot Joy shoes. I found a pair I liked but wanted…read moreto try them on before paying for them. I am 83 years old and need a shoehorn to put on shoes. Can you believe that they did not have one in the golf department. One of their employees told me they have never had a shoehorn in golf. They checked the shoe department and they didn't have one either! It would seem to me to be a major failing on the part of the store manager and both department managers not to have something as basic as a shoehorn in a store that sells shoes. I left frustrated and without buying the $190 golf shoes. Dick's is heading in the same direction as other box store who have lost their customer base. They appear to have forgotten who pays the bills to keep the store open. If I wanted to buy shoes and try them on at home, I would have ordered them on Amazon.

Just bought a used bike from these folks and it was an outstanding experience. Incredibly…read moreknowledgeable and helpful staff. Literally the most pleasant retail experience I have had in a long time. Great value as well.

They accepted my old, but very good, bicycle to donate. Very nice folks. Would definitely recommend!read more

There are lots of lakes nearby for swimming and hiking. Brighton State Rec is not one I would go…read moreback to. The beach at Bishop Lake was too small for the amount of people and the water quality wasn't great. The water was shallow, murky, and slimy. The trail around the lake was also crowded and not peaceful. Many people were riding their bikes or walking in between the camp grounds and the beach. Some signs or trail activities were falling apart and in need of repair. If you want to be around a ton of people while enjoying the outdoors, you'd have fun. It wasn't for me.

I visited on Saturday, October 4th driving a rental vehicle registered through my insurance…read morecompany. We purchased a grey rec sticker attached to the windshield. My family purchases rec passes for all of our vehicles. When the booth worker, Connie, asked if I have a rec pass on my vehicle, I replied yes, and she waved me in. She did not stand up to view the sticker. I parked in the Bishop parking lot and soon after noticed a white vehicle speeding through the parking lot. Connie the booth worker blocked the back of my car into the parking space with her personal vehicle and jumped out screaming, so angry she was nearly foaming at the mouth. Connie jumped out of her car, and ran to my driver's side window screaming at me as I sat bewildered in the driver's seat of my car. "What do you mean you have a rec pass, you don't even have a Michigan plate?!! Go back to the booth!!" I asked Connie to remove her personal vehicle from blocking my vehicle and obstructing my movement. I told her I don't feel comfortable with her behavior and that I wanted to leave the park. Connie said, "Good, leave!" I stopped at the booth and asked for Connie's name and the contact information for a park's supervisor. Connie replied- you don't need my name. They know who I am in the park's office. She then walked into her booth and slammed the door. I had Deb with DNR drive to the booth to speak with Connie and address her bizarre and over the top behavior. When I asked Deb whether booth workers are deputized or authorized to pursue and block parks goers with their personal vehicles, she smartly replied, "What do you think?" MI Legislature allows DNR officers to write civil tickets only to visitors without a rec pass. Under no circumstances should a civilian booth worker impersonate an officer, chase, pursue or physically block a person who they believe is not carrying a rec pass.

Nice little store with few premium outdoorsy brands of clothing and gears. Like kuhl, fjallraven…read more They do carry Some backpacks and hiking gear. Not a chain, friendly staff, very helpful. Being a tall guy, Wish they had extended sizes in the store.

Great selection and customer service! And they have great items I haven't seen outside of Coloradoread more

We rented a kayak through their online booking for one hour. In the email it stated that you should…read morearrive 15 minutes early. Well we got there early and once it became our start time, noone was there. I ended up calling them to make sure someone was coming, and I was able to get a hold of a staff member who said they would be there in a couple of minutes. Well that turned into about 15 minutes later. Once the staff member came, they got the kayak on the water, showed us how to get in and gave us life jackets. The actually kayaking was nice and the weather was good that day. Basically two ways you can kayak through a nature area or by some huge lake houses. Both are obviously beautiful choices. So overall, it was a decent adventure but just did not like the fact they were late in getting things started.

The associate onsite was great. We rented 2 paddleboards at the park in New Baltimore, MI and were…read moregiven 2 very short paddles that were missing the section to extend/adjust the paddle to the person's height. As a result the paddles were to short. The only other option was to use a kayak paddle. If you are renting paddle boards and don't have the correct equipment to make it enjoyable and physically comfortable for all customers then you should not rent them.