Would be nice if they either remove the regular sized washers or have them repaired. Seems like a way to just force you to use the larger machines to me. read more

DO NOT WASTE YOUR TIME w/LAUNDRY SERVICE!! I have been using Tom's for about 1 year now and every time I pick up my clothes I find someone else's pieces in my bag, continuously having to bring it back to them so that they recognize that they are messing up. They do not separate clothes and use bleach as well. I must admit they are cheap but it's not worth it since I've had to replace everything they have damaged. Lastly, when I've addressed the issue they act like they don't understand English or act confused. Tom's - you just lost a customer! read more

This is the only laundromat I've ever been to and it did the job. Also, i'm about that 80s-90s hits playlist!

Update: Went back. The staff are still constantly cleaning the space. The machines are still effective and working well. The dryers are still nice and hot, and dry my clothes for like $1. It takes me an extra five minutes to walk to compared to my local place, but I don't care. My local place is terrible. read more

I have recently went to Tom's tub and everything is newly renovated with new machines. So nice, love it.

Having just moved to the area and in need of a desperate wash, I found myself skimming all the options. I have yet to purchase one of those fun little cart things so of course proximity was paramount in my decision making. I found this place not by reviews but by getting lost during a run and seeing it only a few blocks from home. So, crisis averted, I live close to a laundry mat. The place itself is small, U-shaped and seems to have a lot of people in a small area. My best advice is to discard the single load washers and put in a bench, but I used the broken machines as a separating table. The have machines such as the giant one that can do essentially 6 loads in one fall swoop. It takes twenty quarters but it does most everything in one load. Prices I felt were cheap, I did around 10 or so loads of laundry for about $14. That's pretty good in my opinion. All the Machines your want to work do, and the dryer is 8 minutes for a quarter, there are also machines there for change and you can buy some detergent if you find yourself without any. Everyone seemed nice and people are polite to move and work in the small space. It's clean and it works for us. So I'm happy. It's not state of start he art, it's not huge and it could use better ventilation, but I liked it and will return until something opens up on my street or I move. They do offer a drop off and they will fold option but I don't know anything about it, so you'd have to ask. Sign said minimum 10 pounds and minimum of $10. read more

I went to this place as everybody else did, because it's close to where I live but to be honest I don't find anything even close to OK. Too congested it has literally 6 benches paired in couples in different corners. The price I think is all right( you could find cheaper and better ones in the near by area) but the worst of all is the staff. I went over the weekend and had some work on my laptop, the employee would not let me charge my laptop saying " it's only for laundry use" none of the machines have a timer so to add to your pain you have to wait there standing, doing nothing and don't even have a freaking idea how long it's gonna take. Not going there again. read more

This is my go-to laundromat even though it takes me a couple of blocks to get to. It is located at the cross section of Mercer and Summit and I have no problems with it. Like the previous review, it's not anything state of the art but good enough for me. When I say it's my go-to laundromat, I mean that it's my go-to place in the Journal Square that isn't past Montgomery Street as I refuse to go further than that. I only do my laundry on the weekdays after work hours, so I can't speak for how busy it can get on the weekends or anything, but whenever I do go, it isn't too busy for the most part. There are change machines present, and there is usually someone working there present as well. It's kept clean for the most part also, so no complaints there. The hours are somewhere between 7am and 8:30pm. Washers range from $1+ to over $4. There are small, medium, and large washers. There's a bunch of dryers too. Overall, I like this place! read more

No comment about their core business (laundry) beyond noting that they have a lot of broken washers that they have not fixed for 6-7 months. This is about their side business (selling parking behind the store). I have parked my car there for a year. This month, when I paid them the dues, I told them that I would be selling my car in the middle of the month. I asked if I could only pay half of the month's dues. They told me that I could ask for a refund "no problem" when I sold my car. Even had a note on my receipt stating that. Yesterday, on March 16th, I sold my car. I went back to ask for a refund. After giving me a run around for a day, they flatly refused to give me half the month's dues back. Pretty dishonest thing to do to a long term customer. I also do my laundry at their location when there are two other locations within walking distance. If this is the way they treat a long standing customer that they make a decent amount of money off every month, think how they would treat you. I am not going to be washing my clothes at this business any more. Their laundry services are mostly acceptable, but they are a dishonest business. Stay away. read more

My go to. There's not really anything close to my house, it's over a half mile walk, but I prefer it to others in the neighborhood. The petite woman who runs the place is efficient and on top of thing.s When a machine is done, she 'yells' (she has the tiniest voice) out the number of the machine with a heavy accent, but if you don't empty your clothes out, she will put them in a basket so the next person can use the machine. It's always crowded and someone is always waiting for a machine. Super clean. Probably the cleanest laundermat I've used. The only thing I'd change is to give them a bigger space. I hope they can expand, because with the new housing about to explode in JC, someone is sure to come in with a great big, shiny new super laundromat. I hope it's them. People are mostly well-behaved and decent. It's like everywhere in the city; if you try to be nice, people are usually nice back. read more