I've had work done on my bike here a few times now, and the actual quality of the work has always been solid. No complaints there. The mechanics clearly know what they're doing and my bike has always come back riding well. That said, the customer service side can feel a little cold. The staff sometimes come across like they're a bit annoyed to be helping, or like they don't really have the time of day. I'm a newer cyclist (I only started riding last season) so I understand that bike shop culture can sometimes be a little direct or to-the-point. But for someone just getting into cycling, or someone not fully immersed in the culture yet, the vibe could definitely feel a bit off-putting. Overall though, the work itself has been good, and that's ultimately what matters most in a bike shop. Just wish the customer interaction side matched the quality of the repairs. read more

Bought a used bike off Craigslist. Stopped by to see if they could fix the brakes. Was done very quickly and now my brakes are working. $20 for the brake fix. Would recommend for any repairs! read more

Tony is a professional and very helpful. I brought a wheelchair for brake repair. He not only fixed the brakes, but he did more. He cleaned and lubricated the connectioned parts. What a guy! read more

Old school bike shop. Lots of bikes of many brands and accessories. The bike mechanics know what they are doing. Brought in my Dahon MU SL, 20" wheel folding bike - had a broken rear wheel spoke that had to be replaced & the wheel tru-ed. They custom cut a new spoke - which had inverted nipples - and replaced the broken one - made the bike functional again. This is both a time intensive & attention to detail job that many bike shops won't take on. Quick turnaround & very reasonable price. I highly recommend this bike shop ... read more

Great service from these guys! Definitely going back when needed! Knowledgeable staff!

I ordered a Raleigh bike for my daughter online and had it delivered directly to Tony's. The price is super reasonable, especially considering the excellent customer service they render to their clients. Carlos did an amazing job, and was also nice enough to give my daughter some tips in bike riding, as this is her first bike. We returned to Carlos for something else yesterday and he took care of us immediately and did the job super quick! Thank you, Tony's, and thank you, Carlos! read more

Tony's Bicycles - Bikes Near Me - Astoria, New York

I wanted a bmx bike for my 41st birthday, did some research and narrowed my choices. Tonys was the only shop that carried the model I wanted. I'm so glad they did. I walked in with my wife and two kids and we were greeted and treated with patience and kindness. The staff, Mike in particular, took his time, was not pushy, and is so knowledgeable. They are an amazing example of excellent customer service, all the while running a very busy shop. While we were there people were in and out for air and bike help. I never felt rushed, had all my questions answered, my kids walked out with pages of stickers. Everyone was happy. Awesome shop. read more

Dino and the guys at Tony's bicycles ROCK! I dropped my bicycle tooday and even though they are super busy with line outside I had my tire changed in 30 minutes. Everyone is coming out of quarantine and the shop is super busy but Dino keeps it organized while maintaining social distancing and clean guidelines. I have a second bike that I'll drop on Saturday for repair. I trust these guys and they are fantastic! Go buy a bicycle or if you need tuneup stop by everyone is so helpful! Thank you Dino and team! read more

Tony's Bicycles - Bikes Near Me - Astoria, New York

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I have no words to describe how FANTASTIC this shop is . Carrying the very desired SoCal SE bikes in various colors all at great prices . The services is amazing and so friendly . We drove from Jersey today for my nephews Christmas gift and I can wait to return in the Spring for more bikes . Thank you again Carlos and everyone that made today possible ... read more

Tony's Bicycles - My mother and Nephew when we found his Dream Bike - Bikes Near Me - Astoria, New York

I own a 2013 Diamond Wildwood Citi road bike. Tough and sturdy bike that is a blast to ride. Every spring/summer, I take it to Tony's for a tune up for the season. Tony's always does a spectacular job with my bike. They installed a lock holder on my bike when mine went missing. Tony's employees are professional, fair and know bicycles. If your looking for a new bike or if you need your bike serviced, go to Tony's. read more

Tony's Bicycles - Bikes Near Me - Astoria, New York

First time trying a bike shop in Astoria, this one has great reviews. The staff is very nice and know their stuff! I brought my new bike in for a tune up because it hadn't been ridden in a few months and I wanted to be sure it was ready for this weekend--5 Borough bike tour. Turnaround was quick, price seemed very fair 59.99... but when I got it it had a big scratch on the handle bars that was not there before. Bummer! One of the guys put some nail polish on it (very nice of him) and it looks ok... but I thought they would've done a better job at correcting this. Was told to put more nail polish at home Bike rides very well though. Just disappointed at response on scratch. read more

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This place is friendly, convenient, a true neighborhood place. I have been going there for over ten years. It is good to have it around with a sense of stability. read more

Call before you go- the times stated on their website, Google, and Yelp are not correct. I learned this the hard way, as I went to get my bike from a tune-up on Sunday (website said open from 10-6) to find out they weren't open at all. When I called to ask how late they would be open during the week they said earlier times than posted, which had I known, I would not have brought my bike there for service as those times are inconvenient for me. At one point during my phone call the employee who answered the phone suggested it was my fault because I didn't call; I said I trusted that their website had the correct information. I'm not a person who looks for compensation or a discount for any little slight or issue, but as our conversation went on I grew upset that on learning that I made a trip (and not an easy one at that) to the store and it was closed, along with that their posted times are wrong and impossible for me due to work, I expected some outreach of customer service- something so that I would know they valued my business. Nothing. This disappointment has assured that I won't be returning to Tony's for service needs or purchases in the future. read more

Thank you to every one @Tony's bike shop for fitting me (multiple times) for my bike, talking to me about my questions/ concerns, and helping me make my decision on a new bike (after multiple test rides). With your help expertise I picked the best bike for me. I am so happy with my choice and just wanted to thank you again. Looking forward to coming back soon to thank you again in person and have my pedals adjusted for lest release on my cleats. Thank you thank you thank you! Best place in Astoria for repairs and or a new bike! read more

Tony's Bicycles - Love my new bike...thank you to everyone at Tony's bike shop for helping me choose! - Bikes Near Me - Astoria, New York

I needed my bike disassembled, packaged and shipped to California since I'm moving there in a few weeks. They were very helpful in explaining what needed to be done, and honest with the prices. The bike was disassembled in 2 days (they were busy) for a cost of $30. Shipping via UPS came to about $70. They didn't charge me until the bike had shipped. Overall, very pleasant service. If I wasn't moving, I'd come back here! read more

I've been to this place a few times for tubes, tube repair items and lube. During Covid they were crazy busy with lines out the door and up the block. I would happily drop my commuter bike off here if it was something I couldn't handle, but I bring my tri-bike into the City for anything she needs. Good neighborhood joint with a stron loyal following. I have a newborn baby and will certainly buy a bike for her here soon. read more

The owner of this spot was very rude and unprofessional... Quoted us a price and never notified us of the additional adjustments that included a cost for our approval. Then when we disagreed on the cost he took the bike and removed the tire that needed fixing and left us with a broken bike! Never again! read more

This place is amazing!!!!!! My boyfriend and I did a cross-country bike trip and they totally helped us prepare- from educating us on tires, shoes and clips, bike maintenance.. and also helped us break down our bikes to ship. Really personable, kind, fair prices, passion for bikes and local community. So thankful for their expertise. Cannot thank this place and the staff enough. This passion and soul is what we were looking for in a bike mechanic shop and they delivered beyond our hopes. Cannot recommend enough. Learned a bunch and got great service! Our go-to bike spot in town. Thank you!!!!!! read more

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Went here when my kids stroller had a punctured tire, within 5 mins they had replaced the inner tube, and had inflated the tire. It cost me $12.50, Bargain! They could do with some sales training, if they had been on the ball they could have sold me two bikes, but fortunately for my bank balance the $ will be spent in the spring. Feel free to walk in and look around, there is no hard sales going on here. read more

I went for a bike box; the owner yelled at his "international" employee questioning him: "are you f@cken stupid", just because he had asked how much would I be charged? After, the owner turned to me and told me that all "paisanos", which in Spanish means Mexicans, are stupid! Wow!!! In addition all bikes are over priced. The rest is up to you. I´m also adding this comment - obviously - in Spanish hahahaha. Aguas, el dueño de este establecimiento es racisita, a parte de que insulta a los empleados con grocerias, a mi como cliente me dijo que todos los paisanos son unos p@ndejos! Ademas de que es muy caro, no lo recomendaria por nada. read more

Always great and quick service. I'm so happy to have them in my neighborhood cause I love summer bike tours to the city but the roads are in rough shape and my poor bike needs a good care, which Tony's always provides. Thank you! The previous review was valid till I had my bike cleaned there and was returned to me with broken cell phone holder. First claiming that they didn't break it cause when I pick it up it was just fine. But somehow it just felt of around the corner from the shop. When I returned asking to replace it they said when I brought it it was already broken. Which is not sure cause I remember taking my phone out of the holder before Ari gave it to them for cleaning. I don't get it why wasn't it worth for them to fix this small issue and replace what they broke. Instead they decide to loose a customer. read more

Always a great experience. Free tune up from my two year warranty. .. and bought a back light. The staff is chill and intelligent and offers great service. Amazingly, the 6:30pm customer rush is a bit hectic, but these guys are efficient. Again, for customers who purchased bikes there = two and a half words: FREE TUNE-UP. read more

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Hate to write this but am super disappointed in this place. I'm a long time Astoria resident, 11 years in the nayb, and tried this shop in order to get a vintage bike back on the road. They never called me when the assessment / repairs were made like they said they would. A week later I go in to check and the young, uninformative staff, couldn't even tell me exactly what work had been done, only that it was "ready." I'm ALL about giving young kids the opportunity to learn new skills / a trade, but one of those should be how to deal w/ customers professionally. I had to ask for a manager to get a straight answer, who frankly was right there and heard my entire exchange, but did not step in until I asked. Not cool. Maybe they just don't like to help women at this place... that is the impression I got. I dropped $100 but didn't buy a lock as I intended because of the horrible service. Will pick up one from another local shop that respects their customers time. I will not go here again. read more

Carlos is the man. This is my favorite bike shop in the whole city. This is where I got my blue trek fx 2. They were the only place that had it at the time. I love that bike more than I love myself. read more

I would say this bike shop is just okay. Nothing spectacular. When I went in for a tune up, they were busy. Felt like customers kept asking questions and they were trying to help me while helping other people. Their attention was never fully on me. Didn't end up buying some things that I was thinking to get from there. I might be biased because I tried a bike shop in Manhattan that treated me way better and was much more inviting. They did their job with the tune up but the prices of some of the accessories seem high. read more

Tony's Bicycles - Bikes Near Me - Astoria, New York

Their phone was ringing off the hook 10 min after they opened (when I arrived). They said my repair might take a few days. I got a call 5 hours later it was done. I go back in, the guy is handling a phone call, ringing up my purchase and repair, greeting another customer who walked in the door, mechanics are working on bikes or showing bikes. Love this place. I work hard at my job and truly appreciate when I see the same. Tony's bike shop is an Astoria pillar. I'm writing this not because they need any more business, but because I just had to share. read more

Great service; friendly staff; and budget friendly. New go to bike shop for sure. I have a foldup dahon speed7 bike.

I have to write a review because this shop's owner is a standup guy! I came by because my bike tires needed air and maintence and they hooked me up and gave me useful info (like buy a helmet because I'm crazy to be riding without one in nyc) solid experience, check them out. read more

Fast service, friendly staff. I needed a repair in a pinch and they were able to help me right away. I will be going back for all of my biking needs. read more

Great service friendly and knowledgeable! These guys deserve an award for their hard work during this pandemic. They are non stop morning til night. In the last 2 days they fixed a near tire explosion on my husbands bike, fixed a gear shift, and replaced my back tire tube. Today the line was long but they worked swiftly and the wait was reasonable. Fixing the tire took no time at all. Absolutely happy we decided to stop in one day. Free air available too!! My husband Bernardo says thanks to Paris, Carlos, and Dino. Thanks for keeping us riding during these trying times. read more

Nice staff, quick turn around time. Pricing however is deceiving. I brought my hybrid bike in for a tune up full knowing that I needed a new tire. I was quoted 70 on the phone which somehow turned into 100 at the register. I would recommend you make sure your quote is firm before going forward here. read more

Horrible, horrible, horrible Tony! I agree with the other reviewer about the owner acting like Satan on his period. My roommate comes here all the time (very close to our place) and he did not warn me. When I told him what happened, he laughed and said "Oh yeah, that's Tony!". I'm just shocked how he can get any business when he treats you like a leper! I refuse to be treated in such a manner. Anyway, so here's what happened. I walked in to the store, to buy a basket, upgrade my bike and I might as well figure out why my current bike isn't working well. I suspected the breaks needed to be adjusted. The older man, Tony, didn't even bother looking at my bike to see if it would be easy to fix or not. He just said that he wouldn't be able to fix it the same day (it was Sat 11am) and that I had to drop it off. I told him to forget about it, because I was just planning to buy a new bike and wasn't going to bother bringing the bike on another day. He referred me to the guy at the front desk to purchase a bike. This guy was much more approachable and friendlier. He answered my questions and gave me several catalogs to look at. I looked at two bikes at his shop, but I actually wanted another bike that was on the Fuji catalog. He said that he would order the bike and it would be ready for me to test ride the following Friday. Now this when I decided to not give them any business...........I had to leave town on Friday, so I couldn't go. I call in on Monday to see if I can go test the bike and the rude man answers the phone and doesn't believe me that the guy had promised to order the bike. He tells me that the bike is not there and that probably. He proceeds to tell me that the other guy probably thought I was going to purchase it and I should've known better and should've left a deposit to show that I was serious about purchasing it. I did ask the guy if I needed to leave any money and he told me not to worry about. Now, why on earth would you agree to order a bike, if you're not really going to order it for the customer????????? Again, the older man treated me like a total dirt bag. On top of that, the guy that had agreed to order my bike wasn't in the shop. I will take my $600 to a different bike shop. It's despicable that they get away with all of this and still get business. read more

Love The crew. Everyone is super helpful and kind. Just make sure you understand how busy they are and be patient. They'll treat you like family but you can't be a fussy prissy b. I always get my bikes checked out here, got new brake shoes, a bike rack and a kickstand. read more

NOOOOOOOOOOOOO!! In a word: overpriced. In other words: unscrupulous. Enuf said, but if you want more, read on. The price I was quoted for a repair job got doubled between the time I dropped my bike off and picked it up. Questions anyone? I'd never go here again, even if it was an emergency -- which was the case when I went the first, last and only time. (I'm the type who normally does my own repairs, thank you very much.) Bottom line: If it's a true emergency/necessity, have 'em put the price quote in writing. Otherwise, walk on by. read more

I came in last week to take a look at their selection after another place in Astoria failed to make an order for me. I told the younger guy my price range and that I wanted a hybrid. He was patient and helpful with me, even though I told him I would not be purchasing that day. He said to come back the next week, as the new models were coming out. I did just that. I test rode 2 Cannondales, and ended up with the newer model. On top of that, I purchased a rack for my car, lights, a lock, and a helmet. All of the staff was very helpful, as I'm kinda new to this serious biking thing. They (Carlos?) showed me how to work everything, including putting the bike on my car. They threw in chaining the seat to the frame for free. I was there for a little over an hour, and felt like all the staff took their time with me, and I felt great about my purchase. I'll be back in a few weeks for my first tune-up after I break her in! read more

OVER PRICED! I got a bike lock that cost close to $65 way to pricey! Same lock is on amazon for $30 I wish I didn't need a lock that day i definitely would've never picked it up. read more

After searching Yelp extensively for a good bike shop in Manhattan, I visited a number of stores, mostly on the UES and near Union Square. The prices all seemed a bit high (which I expected), but not only that, the folks at many of these stores wanted to sell me on a bike that was not only out of my price range, but not what I wanted. I don't plan on wearing spandex and zooming around the city. I wanted a nice commuter bike that I could take on paved trails and into the city. At Tony's, I felt right at home. After showing me some nicer models, I was actually sold on a lower end Trek Commuter bike and there was no pressure to buy something more expensive. Everyone there was very knowledgeable and helpful. The bike was below what I wanted to pay and very reasonable after i compared it online with other shops (in and outside of the tri-state area). I get free basic tune ups for 2 years, which is great, and tune ups outside that are pretty reasonable as well. read more

Worst Customer Service, they don't give a crap about you. I bought 2 bikes from them that folded down and the bikes are amazing, but because they kept putting the wrong kind of tubes in them it kept going flat and it wasn't until I spoke to someone else in another state did I get it fixed. They refused to fix the bike or give me my money back. You are nothing but a dollar sign to them as they work as a team of thugs to try and push the blame elsewhere. Buyer beware, I'm sure they will know exactly who I am when they read this and they will realize they were putting tubes in bikes that were to big causing them to get kinked up out of shape causing a slow leak of air. There needs to be some kind of Jon Taffer for bike shops to set these crooks straight. read more

I stopped by Tony's Bicycles as my break pads started to fail me during a long ride. I asked for the simplest cheapest replacement pads they had. They quoted me $13 cost of goods and $10 for labor per pair, for a total of $52 to replace the brake pads. Even without labor, I would have to pay $26 for a kit that runs anywhere from $5 to $10 online. I'm happy to support local bike shops, and try to do it whenever possible, however, this seemed ridiculously overpriced, and all but designed to take advantage of a difficult situation. I will avoid going into this bike shop in the future. read more

I've heard great things about this shop in the past, but it wasn't until today that I really had a need to go in. Moving across the country, I was in need of a bike box and some advice on shipping a bike. We were greeted immediately, and were in and out in less than a couple minutes with everything we needed! They had a box for my bike, gave it to me free of charge (not expected, but definitely appreciated!), and even offered to load it up for me, but since I still have a few days left of needing to use it for work, I declined and will load it up on my own. I can't say enough great things about this shop. They looked to be fully stocked on all the accessories a cyclist would need. There were other customers in the shop who were being assisted, too, and they all seemed to be happy with the service they were receiving (I had a short chat with another customer while there). If you have a bike and need ANYTHING - go here! They really do rock! If I weren't moving, this place would be my regular bike shop. read more