This bike shop owner not only met the price we wanted for the bike, but then told us there was a mistake on his website and the bike price actually went down even more and then he only charged us that much. That was one of the most honest transactions I've ever had. I checked out the other bike shops in Astoria and LIC, but this one is by far the best and most fair. read more

I stopped by Tony's Bicycles as my break pads started to fail me during a long ride. I asked for the simplest cheapest replacement pads they had. They quoted me $13 cost of goods and $10 for labor per pair, for a total of $52 to replace the brake pads. Even without labor, I would have to pay $26 for a kit that runs anywhere from $5 to $10 online. I'm happy to support local bike shops, and try to do it whenever possible, however, this seemed ridiculously overpriced, and all but designed to take advantage of a difficult situation. I will avoid going into this bike shop in the future. read more

I've made a few subsequent visits, but only because this is the closest bike shop to me. I've purchased a few bike accessories, and had a minor repair or tuneup done now and then. And while the person I've always encountered there is 'fine', he's not exactly good with creating a 'warm' vibe. If the customer service here felt a bit more personal, or like they really want and appreciate my business, I'd surely be able to give a better review, and likely send more people their way. But alas, I cannot do that at this juncture. read more

Finding a bike shop when you move is like finding a laundromat. Once you find the right one, there's no way you're changing. In the case of a laundromat, what if you get bed bugs if you switch?! In the case of a bike shop, you just don't want to be taken for a ride with your money. When I moved to Astoria, Tony's was the first place I visited. My wife needed a new bike, and I wanted to test a few bikes out. We had a great experience. My wife loves her bike, and it fits exactly the type of use she rides it for. The guys at Tony's asked a lot about what level of riding my wife did, and steered her in the right direction. I've gone back for minor things like new gloves. One time I went back because my steering column had rusted out and my handlebars were going to pop off at any moment. I had been told by a different bike shop that the cost would be more than the bike is worth. When I went to Tony's, they told me it was a $20 fix. They basically helped extend the life of my crappy hybrid for at least another year or two. When the time comes to replace my old crap bicycle or replace a few spokes, I'll be stopping by Tony's. read more

Great shop, the mechanics really know their stuff. This is a great shop, just when I thought that all of the shops in queens weren't so great, I came across this shop. Their prices are fair and their service is excellent. read more

This place was recommended from a buddy who lives close. I thought I heard a noise from my crank when we were in Astoria, so before our ride we headed over here. Like others have said, it is a smaller place, but it is very clean and it does carry quite a bit of accessories and bikes. Walked in and told Tony the issue. He took my bike, re-greased everything, check all the nuts and bolts, and found it was a bolt rattling on the rear of my frame. He tightened it and double checked everything else. Now when we had brought the bike in, it was mid day on a Saturday and there were people waiting. When he took the bike off the stand, I asked how much and he laughed and said "don't worry about it". I now will bring my bikes no where else except here. He was friendly (I understand some reviewers said he can be hard to work with), but I have never had a problem with him since I have been there. I would highly recommend this place for any of your work and/or purchases before going elsewhere. read more

I stopped by two weeks ago to ask about electric mountain bikes since I saw they're dealers for some big brands. Even though they were very busy, Dino took the time to answer my questions and we spoke for a few minutes. Last week I brought my road (fitness) bike for a tune up. I don't know when was the last time it had one and the tires needed to be trued. They gave me a call after Memorial weekend to tell me it needs a new cassette and chain. I stopped by and we discussed in person some other ideas I had in mind. Again, they took the time and answered my questions and we spoke for a few minutes. Today I got my bike back, it's running like new and feels great. Dino also cleaned it really well since some parts were caked. The (thorough) tune up, cassette and chain were $150 which I find very reasonable. It rides great and looks like new. I'm very happy with the customer service and work they did and will definitely return. read more

There's a new pro shop in town, and it's the old Tony's. This place always had the best mechanics in town, but was the worst stocked in terms of retail. Now they not only have the wrench-smarts, but an excellent selection of everything but clothing. Need a ceramic chain lube? They've got it. Need a chainwhip and cassette tool? They've got it. Need a selection of take-it-with-you pumps to choose from? They've got it. In fact just about any essential rider or home mechanic item you're looking for, they've got. The only things they don't sell very much of which every fancy shop does is clothing. But which would you rather be: the best dressed cyclist on the tour or one of the few whose bike doesn't sound like they're cranking a jack-in-the-box? "do-di-do-di-dodidodah--do-di-do-di-doooooooo-dah. do-di-do-di-dodidodah-pop goes the drive chain." No thanks, I'll take my bike to Tony's. read more

I took my bike in for a repair and tune-up. Carlos is fantastic! He had it all done within hours, he also cleaned my bike, and happily gave me riding and cleaning tips when I went back to pick it up. My bike rode wonderfully after that visit. Thanks Carlos! read more

I came in for a simple repair, just needed a spacer installed onto my bottom bracket so my crank arm was flush to the frame. They told me they had a bunch of bikes in front of mine to service first, so if I leave it they should be able to get to it before the end of day. Ok, I was in no rush, so I left it. About 4 hours later, well before close-of-business, they called and said my bike was done and I can pick it up. Perfect!! So, service was great! Store is a bit of a mess, but what LBS isn't. .LOL. But they have a good selection of bikes and accessories. Service is key, so I'll definitely go back for my bike needs and have recommended it to others in the area. Thanks guys!! read more

Tony's is perfect - close to my apartment, very knowledgeable and helpful. I got a flat as I was biking home from work last night, so I brought it by Tony's this morning right when they opened, and they fixed it for me in 5 minutes. $12.50 total. In the past I've bought my lights and bike basket here, and had flats fixed before (on a busy summer afternoon, the longest I've had to wait was 40 min when there were a lot of repairs ahead of mine). My bike is due for a full-tune up soon, and I'll definitely be bringing it back to Tony's for that. read more

Still loving Tony's! The Escape 1 I purchased there has been a dream to ride and easy to maintain - and if I have an issue, I drop by Tony's knowing I can trust them to handle it. Even after my 3 year warranty expired, they've dealt with everything from brake adjustment to potential strange noises, with minimal to no cost to me. I've bought a few accessories there for reasonable prices - the USB-powered lights in particular were a great investment. I'm always treated with efficient friendliness, and my friends who I've recommended Tony's to have had great experiences as well. It's everything a local bike shop should be. read more

We walked in on a Saturday afternoon. Nobody greeted us, and I stood there looking for someone to acknowledge me. I finally got the attention of Tony who was not a terribly friendly guy, in fact he was curt and straight to the point. But i did feel like he was listening to my requests and answering my questions. He did show me a bike within the price range I was looking for. Service was quick and to the point. I bought my bicycle and helmet, it was the first one he showed me, out of 3 others I took a look at. So he knew what I was looking for. I appreciated the no bullsh!t, although he was super friendly I didn't feel like I was played or ripped of. Plus they give free tuneups for 2 years and he said even if I feel like everything is okay to bring the bicycle back in 6 weeks. So overall they were A-Ok. read more

I moved to NYC a couple of years ago and have been actively dealing with finding a bike shop just because of how overwhelming it seems. I was living in Harlem my first year and there was a cute little place with nice people that was crazy expensive... Then I moved to Queens. In the spring I noticed that my rear wheel wasn't really spinning freely. It would just stop. That didn't seem like a good sign and since all was clear on the outside it meant that obviously the hub was the issue. My boss lives in Astoria and she used to ride her bike to work, so I asked her if she had a place she liked. She told me about Tony's and related a story where she took her jogging stroller in and they repaired it for free, because they just wanted to make sure her baby was safe! So I went there in the summer, a full 2 years after I last had my bike properly serviced. I showed them the problem with the rear hub and asked for a basic tune-up as well. I braced myself for the likelihood of expending a couple hundred dollars or more and walked out of the store. It was already the afternoon. A couple hours later they called me to say that it was ready! I've been commuting by bicycle for 14 years and not once has anyone turned my bike around same-day, let alone within half of a day. Even if I had dropped it off in the morning and they told me it would be ready by the end of the day, I would've still been impressed. And the total bill? $65. $35 for the tune-up, $25 to take the hub apart, replace the bearings, and clean everything, and $5 tax. Plus they were nice and didn't make me feel badly about what a sorry state of affairs my bike was in. This place is a gem. Go there! Now! read more

I have been a customer of "Tony's Bicycles" since 2001. I have bought a bike from there, & I have been back countless times for all kinds of repairs & adjustments, & anything else a bike might need. I have lots of good experiences I can write about here, but I think I will go w/ what happened about 30 mins. or so ago. I went there thinking I needed to get a new odometer. Dino took a look even after I offered to return the next morning since they were busy @ the time. He quickly figured out that an adjustment was needed, & he was right. So what's the big deal? 1st off the obvious: Dino still took the time to look @ my bike even though I made it clear I had no problem returning the next day - I live close by. Following that, the fact that instead of selling a new odometer, he just got my odometer to work. He saved me some $, while charging me none. & this wasn't the 1st time they gave my wallet a break when it wasn't a demanding repair. Carlos too has taken care of my bike many times. Would I go back? Silly question. I've been going back for 20 yrs., & I have no reason nor any inclination to consider otherwise. I'm glad these guys are in the neighborhood. & BTW, some X # of yrs. ago, my father-in-law had bought a bike for my wife from "Tony's" when she was a little girl. & 1 of these days, we will take our grand-kids there, & continue what is now becoming a family tradition. Support your local mom-&-pop stores folks! Its a win-win situation for all of us. read more

Tony repaired two of my 10-speed bicycles. These bikes were made in the mid-1970s. They replaced broken spokes, aligned my wheels, lubricated the axles, replaced tubes and tires. Sentimental value meets professional repair. Tony's is the best. Hands down. Excellent service. read more

shady AF! bring your bikes elsewhere unless you like it when your bike mechanic discovers random things broken on your bike even though you didn't have a problem until they got their greasy hands on it. This is why I have trust issues. read more

I came to this place because of the reviews on YELP. I walked in to see the bikes and i ended up buying a bike. I dont think this place has a huge selection of bikes but the ppl there were very helpful I had many questions and didnt feel that i was rushed out of the store. They give free tune ups for 2 years. Im happy with my Cannodale purchase. 04/26/12 Just Purchased my Second Bike here. And forget what i said earlier about not having a huge selection. They pretty much can order anything (as long as the carry that brand) Dino was extremely helpful and was pleasant to do business with. He went through so much detail about parts of the bike (not that i really understand bike language yet). The other guys there were all very friendly as well. read more

Took my bike in for a tune up and bought a bell. The bell was installed on the wrong handlebar. The price was outrageous. And my card got skimmed. read more

There are several bike shops closer to my apartment, but I always go back to Tony's. They are very friendly, knowledgeable, and helpful. I've gone there for everything from buying a water bottle to having a new bike sent there from the manufacturer to be assembled. read more

Really a great shop. Very professional, courteous and attentive to the customer. Carlos is the dude for tech questions really knows his stuff. read more

Tony's bicycles is the only place I would bring my Cannondale CAAD12 Ultegra for service. Went for a ride last month and the rear derailleur would only shift halfway down the cassette. called Dino, who said "bring it". they found a frayed cable, replaced both front and rear, adjusted both. everything working perfect. Love the way everything is always cleaned and lubed, real attention to detail. they always bail me out when something needs fixing. the best people, positive pro attitude, fair prices. Great bike shop! read more

DO NOT GO. I recently brought in my bike for a flat tire repair. $18. That was doable. After a week, I had to bring it in again because it went flat Another $18. Then less than a week after that repair, another flat and another $18. But this time with another shop. They reported the tire was pinched from air. It was not placed well. Everything is fine now. There is no reason for 3 flat repairs in less than 2 weeks. The irony is that this happened to me four years ago. Same shop. 3 repairs in less than 3 weeks. A flat repair should not cost $54. But I was desperate. They are close to my home. And I thought there is no way this can happen again. Boy was I wrong. I can go an entire year without getting a flat. I am pretty much a daily rider, and have been riding for over 10 years in NYC. read more

Carlos is a champ not only did he tune my bike and retrofitted the tubes but cleaned it and polished the entire bike. Fair prices all the time. Tony's a true Astorian... read more

The first time I stepped into this shop..it was amazing. Cool bike's the works. Then I saw my firdt E bike and I brought it from them....the eBike was called Mango. Got it...learned it and had a blast with it. Fat wheels 27.5. Two weeks intoit...my Ebike got stolen. The eBile cost me $1,712 and some change. Ok again, I brought a Cannandale from them, with other things as well.....two K locks....locks on the wheels as well....all cost me $900.00 straight. Had a few here and there's with the bike and all good. Ok now getting to the point of this story. Now I decided to get another Mango ebike from them again. In Jan. I made a lay away plan and finally in Feb. 11, 2019....I paided off my new Mango ebike. The ebike cost $1450.00...plus buying an extra battery (I'm not sure if the one I wanted because I never seen any labels saying 48v.) That cost $199.99. Ok...got the bike and ride it...it's all fine. Day two....getti g ready to ride my bike and POP!!! The chain breaks off the bike....I was very very pissed. Thr very next day I had to drag this heavy thing into train station from Harlem Manhattan to Astoria Queens...last stop on the N train...carry it downstairs...then walk it to the shop....ok the gent took it and fixed it. Told him about the new battery is not working. Then i asked for a screw to open the battery....the wire was on the - when it suppose to be on the +. So I had to switch it tothe right place....put in my ebike and it worked. Ok so then I rode off.....as I was riding and half way at the bridge....I noticed my padels are not working with the ebike....and I noticed my light is not working as well with the horn. So a week in a half later... I been riding the ebike with the throttle, I mean I have no choice...but it's killing my battery pretty fast. Called them and told them the problem. No here's the major problem....these guys know nothing about Ebike....but they can take your money pretty quick. So a week later again I bring the bike to them. I explain the problem again. At first....they didnt want to take it to get it refix. But he took. One past....no call. Two weeks past and ok I made the called...asking them like ok what's going on. They told me "They didn't come to pick it up yet." Ok and no one could call me and tell me that. 2 days later....I made. Visit.....first the person said to me the bike is still there and the people are coming...if they can't fix it then they will give a new one. And I stood there like really. Monday called totalkto the manager. He wasn't there and the ebike is still there. Ok...Wednesday...tried again..I wanted to talk to manager...the excuse "Oh he went to pick up his kids...ok what about the ebike.... "Oh they pick it up and send it to the factory. No call or nothing.....and the manager just don't want to talk to me everytime I call. Now this week...April 4....I called around 4ish asking for the manager again...the other worker picked up the phone and I asked for him again (Meaning the Manager.) Told them who I am and they knew. In the background I can hear the manager low talking...he failthe realize...I had him on a huge speaker that can catch all sound. Then his worker comes back and say "He said he will call you back in a half an hour." Now they are really Dicking me around. All I ask is a simple question and they can't give me a simple answer...ok. Half an hour exact I called back amd I was fucking pissed! The guy tells me "Oh he just lift." And I was like "OF COURSE HE FUCKING LIFT!!! YOU FUCKING GUYS ARE FUCKING UP....YOU GUYS CAN EVEN GIVE ME A FUCKING COMMON COURTESY CALL TO LET ME KNOW WHAT'S THE DEAL.....BUT YOU GUYS KEEP DICKING ME AROUND!!! THAT'S FINE I'LL MAKE A SURPRISE VISIT AND I'LL HAVE A WITNESS TO SEE THIS!! Very ratchet of me but they forced me to be like this. It's a build up....thry never called me about anything....they don't let you know nothing and calling that company...they don't pick up the phone for shit!!! And the ebike is not even on the internet. I saw it once from someone that was trying to fix it. So yes....I know this was a novel...but T.B.C. to see what's going on with my bike....Do not buy an Ebike from them.....that's the helpful note. read more

I was looking for a hybrid bike to get back into riding. I went to Tony's one morning and he showed me a nice Trek for about $450, but it was pretty basic and didn't have any bells and whistles. He said that was about my only option under $500. I ended up getting a 5 year-old comfort hybrid on craigslist from someone nearby for half that price. It has a suspension fork and seatpost and a more advanced shifter. I can't fault Tony for trying to sell me a new bike, it just my preference to buy a higher end used bike for less money. Anyway, I brought my new-used bike to Tony for a $39.99 tuneup one morning. I could tell he seemed a bit mifffed that I came back with a bike he hadn't sold to me. The crank was clicking and knocking a bit, the brakes needed adjustment, and the shifter was grinding. The chain and gear also needed a good greasing. He said he would take of all of it. When I picked up the bike in the afternoon, I asked about a good, reasonably priced lock. Tony brought down a lock that looked like a ship's chain with a u-lock the weight of an anchor -- for $50. As I inspected it, Tony went to help another customer and I asked one of his helpers about the sleeker-looking Krytonite lock right next to it. He said it was an excellent lock, just as good if not better than the lock Tony gave me -- and $10 less. When Tony came back to ring me up, he asked what happened to the other lock. I said the helper told me this was a better lock, and I liked it because it had the lock built into the chain and was less bulky. Tony immediately launched into a tirade admonishing his helper to NEVER, NEVER contradict him when talking to customers, he has 40 years experience, etc., etc. It made both me and the helper, a nice young man feel very uncomfortable. On my ride back home, I could tell the brakes were adjusted, but the crank was knocking louder than ever and the gears still grinded when shifting. Looking at the gears, they looked as dry and ungreased as when I brought it in. Also, looking up the same Kryptonite lock online, I found it priced another $10 cheaper on most sites. Somewhat annoyed, the next weekend, I brought it back again in the morning and explained to Tony that the crank and the gears have the same problem and it appeared nothing was done! I asked if he could inspect it again and see why it was doing that. I asked if he or someone in the shop could test ride it first to diagnose the issue, but he said no, they have no time to that. He did assure me that he would take one last look at it and see what could be done -- for no additional cost. When I came back that later day, sadly, again Tony berated one of his friendly employees when I asked the helper if my bike was ready and he helper said "yes, it's all been fixed" and Tony barked back, "I told you NEVER to tell the cusotmer everything has been fixed, or that it all works! I'll take care of that!" Tony said they took the crank all apart, found nothing wrong and put it all back together. I was not hopeful, but much to my surprise, this time, thankfully everything worked like a swiss watch. The chain and gears this time visibly had been greased. In the end, that's probably all it needed--some crank tightening and chain/gear greasing--which they had neglected to do the first time around. All in all, it's nice to have a bike shop in the neighborhood for routine maintenance and bike parts. However, if you go there, stay on top of Tony and make sure that he actually does what he says will be done, check everything, and ask questions. If you do buy something there, beware that the products are marked up, but in fairness he does have to pay the rent and I like to keep local guys in business. I just wish he would treat his employees with more respect! read more

I'm pretty sure satan with PMS would have given better service...the gentleman who assisted me was rude, impatient and incredibly unhelpful. I was looking for an item with one of two options and right away he said "well which one do you WANT!?". WOW. Take the extra ten minutes and go down to Spokesman in LIC. http://spokesmancycles.com/ read more

I brought in a wheel for some of the spokes to be replaced (1 broken and a few bent) and I was told they were going to replace 4 of them. So I left it with them and came back the next day to pick it up. I paid about $22 and didn't check if the spokes were actually replaced because I had no reason not to trust that good work was done. Two days later, I found another spoke broken, so I went back and found out they had only replaced one spoke. The one that was broken when I brought it in. I was angry and told them to replace all the damaged spokes. The boss, I presume, said that I would only pay for the spokes this time. Hence, I decided to leave it there with them again. Well, today I went back and was charged for everything, spokes and truing. Its just annoying that 1. I wouldn't need to do two more trips there if they had replaced the damaged spokes in the first place, and 2. they didn't remember what they said before about only charging me for the spokes replacement. Well, I hope you guys have a better experience. read more

I bought a bike and got it damaged in half an hour, Not cause there was anything wrong with it, a car actually hit the bike and bent the back tire (not a major hit on the bike and i was untouched). I went back to the store and they were really understanding and kind and they actually decided to replace the back wheel for me free of charge, they really saved me from the disappointment of a damaged bike and wasted money. read more

This is the BEST BIKE SHOP EVER!!! They have helped me with several bicycles past (RIP old bicycles). Today was the day that truly convinced me what a gem this place is. Charlie was really helpful in finding the right bike for me. Charlie and Carlos make an excellent team! I will be coming for years and years! For now, I am going to go for a ride on my brand new bike!!! read more

This was the worst business experience I've ever had. I had my $1800 road bike worked on for a quick bottom bracket swap. They lost a washer to my crank arms which left my bike un-rideable. I was given the run around for 2 days saying they were searching for the washer. They couldn't find it amongst the piles of junk all over the counter tops. They wouldn't offer to buy a washer and instead said I would have to pay to replace it. I've never been so irate in my life. The people who work at this shop are incompetent! Stay away! read more

Had my Dahon here today to get the tube swapped. After getting my bike, I rode into manhattan. All of a sudden, the brakes started rubbing on the back wheel. I brought it to Zen Bicycle to get it fixed and it turns out that Tony's Bike Had the brake cable wrapped around the bike chain. They also had the two rear bolts on backwards! WTF is right. This was the second and last time I do business here. The first time I had my flat fixed, the gears weren't working properly. If you have a Dahon don't come here. read more

Love these pros. Been taking care of my Cannondale for a while. They are responsive, resourceful and very pleasant to deal with. My bike is on the higher end and I've had a couple of tricky repairs. They've gone beyond to help find parts and special tools to keep it running smoothly. Very honest folks. read more

Great experience!!! I bought a Mountain Bike on impulse not really knowing anything about bikes and which ones are good to ride around the city.. After riding it twice I realized i should have gotten more of a hybrid so that i don't kill myself on a mountain bike in the city... Even though on the receipt it says all bike sales final, i figured it couldn't hurt to see if they would let me exchange it for a bike more to my liking... Dino looked it over for damage, while Carlos assisted me in finding the perfect bike for me.... and alas, I ended up with a Trek FX 7.2... So thankful they were kind enough to do that for me anytime i need anything i will go there and i recommend anyone looking for a bike in queens to go there as well... Oh and i forgot to mention they give 2 years if unlimited tune ups!!!! read more

They could have not been any more helpful when I went in. I had purchased a new front wheel online and had to have my hydraulic disk brakes adjusted and have a new rotor put on the front. The rotor was cheap as it was at any online retailer and the labor was dirt cheap. Last time I went in and they told me how to adjust my brake calipers without charging me. No snobby biker attitude like half the places in the city. I have brought my bike into many places that did not have a clue how to adjust anything that is not on a road bike or fixed gear. read more

They provide the nicest customer service. They are always friendly and helpful and very very nice!! Theyve helped me out on numerous repairs! read more

Went in today to buy a trek bike because I've heard good things about this place. Unfortunately they completely ignored me. Showed me something and then just left me. I asked them what size bike I should get - "I don't know." How much is this one I ask -"It's a lot." huh? too bad... read more

Great mechanics, very helpful and friendly. They really make you feel like your welcomed. I bought two bikes from them, and will never shop anywhere else. The prices are great too. They have pretty much everything you need, they have a ton of bikes in the shop and even more in storage, so if you want something they either have it, or can order it for you. read more

A perfectly viable scam. The salespeople are the nicest. They treat you with care, are friendly...and then when they return your bike the original repair is fixed only to have other things broken only to blame it on the age of your bike, you don't remember (really he told me this...repeatedly...I asked him why he kept telling me I don't know what I know :/), things happen... Short deal is: I'm sure this place has gotten great reviews from their friends but god forbid you fall into the scam circle I did and have your bike ruined only to have to take it to another shop for more expensive repairs...you know the story read more

I completed the 2014 NYC Triathlon, and the bike I bought from Tony's kicked ass!!! It was an incredible ride, and Tony's helped keep my bike in perfect condition for the triathlon. Thanks! read more