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    Toomanyamps Com

    5.0 (1 review)
    Open 6:30 am - 4:30 pm

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    6 years ago

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    Eco Electric

    Eco Electric

    4.8
    (565 reviews)
    5.4 mi
    Established in 2010
    Emergency services

    This was my first experience with ECO Electric, and now I have a go-to electrician company! From…read morebeginning, with scheduling, to finishing, with my issue being fixed, I had a five-star+ experience. Everyone was so helpful with amazing communication. Andrew, my electrician, was extremely thorough with explaining the process, step by step, of what he was doing - keeping me in the loop. He located the issue, fixed it, even making sure to take preventative measures for the surrounding area. The price was very fair as well! Andrew was friendly, knowledgeable, efficient, and extremely neat! Hands down, I would highly recommend ECO Electric for all your electrical needs!

    As veterans, and with me being a retired law enforcement officer, my husband and I would not…read morerecommend this company based on our experience. My husband called Eco Electric because two outlets in our kitchen were not working. We expected to pay the standard service call fee, which was around $60 and possibly, if needed, $289 diagnostic fee. The electrician, Andrew "Drew", arrived and my husband explained the problem. Andrew gestured toward an area of the kitchen and said the issue was probably there, referring to where the GFCI outlet was located. However, before performing any diagnostic work or even checking the outlet, he had my husband sign an agreement authorizing a $289 diagnostic charge. Andrew then stepped outside, came back in, walked directly to the area he had pointed out earlier, moved a medicine box that was blocking a GFCI outlet we didn't even realize was there, and simply pressed the reset button. The outlets immediately started working. At that point, my husband asked if the diagnostic charge was still necessary since the problem had already been resolved. Andrew told him the charge still applied because he had already signed the paperwork, even though the issue had been fixed before any actual diagnostic work had taken place. That is what left us feeling misled. Our concern has never been about paying for honest work or a legitimate diagnostic. Our concern is that we were asked to authorize a $289 diagnostic fee before basic troubleshooting was performed, and once the simplest possible fix restored power, we were still expected to pay the full diagnostic charge simply because the paperwork had already been signed. Andrew seemed like a nice person, but that doesn't change how the process was handled. I don't know whether the technicians are paid on commission or another type of incentive, but as a customer, the process felt dishonest and misleading. My husband later spoke with Bill, who I believe was the manager or someone in a supervisory role. Unfortunately, my husband found him dismissive and defensive of the complaint. He didn't seem interested in truly listening and even interrupted my husband before he had finished explaining what had happened. To Bill's credit, he said he would speak with Andrew to hear his side of the story and call my husband back. When Bill called back, he did agree to reduce the charge by $100, which we appreciated. During that conversation, my husband explained that, going forward, their technicians should provide a more thorough explanation and perform basic troubleshooting before asking customers to authorize expensive diagnostic charges. Otherwise, the process can leave customers feeling misled and can come across as deceptive. What was especially disappointing was reading the comments Andrew entered on our invoice afterward. He (Bill or Andrew) wrote that the customer "was not happy with having to pay for the diagnostic" and that he "wouldn't be able to work with him again." That is simply not an accurate representation of what happened. Our complaint was never about paying a fair diagnostic fee. Our concern was the lack of communication, the order in which things were handled, and the misleading process. We were asked to authorize a $289 diagnostic charge before the most basic troubleshooting step--checking and resetting the GFCI outlet--was even attempted. Once that button was pressed, the outlets worked immediately. We appreciated the $100 reduction, but that doesn't change how this experience was handled or how our concerns were documented afterward. As veterans, my husband and I expect honesty, transparency, and integrity from the companies we hire. Unfortunately, this experience fell far short of those expectations, and we will not be using or recommending Eco Electric in the future.

    Photos
    5-Star Service Electrician with unprecedented communication.
    5-Star Service Electrician with unprecedented communication.
    Eco Electric Field Electricians
    Eco Electric Field Electricians
    Eco Electric

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    Northern Lights and Fans

    Northern Lights and Fans

    4.8
    (35 reviews)
    7.7 mi

    I don't often leave reviews, but Becca at Northern Lights absolutely deserves one…read more From the moment I walked in, Becca went above and beyond to help me with a very unique chandelier project. I wasn't just buying a fixture--I needed someone who could help identify, source, and organize a long list of parts, fittings, and hardware to make everything come together correctly. She took the time to listen to all of my concerns, understand exactly what I was trying to accomplish, and carefully map out every piece I needed. Her attention to detail was exceptional. She never made me feel rushed, answered every question I had, and worked incredibly hard to ensure I left with exactly the right components. It's rare to find someone who is not only knowledgeable but also genuinely invested in helping a customer solve a complicated problem. Excellent customer service has become hard to find these days, but Becca reminded me what it should look like. She was patient, professional, thorough, and truly cared about getting everything right the first time. Thanks to her dedication and expertise, my chandelier project came together exactly as planned. Northern Lights is fortunate to have someone like Becca on their team. If you need lighting, parts, or expert guidance, ask for Becca--you'll be in great hands. Thank you again for all of your hard work. It was sincerely appreciated.

    We've purchased 3 fans from Northern Lights and will continue to use them for future needs. The…read morestaff is friendly and helpful. The selection is great. Highly recommend for your ceiling fan needs.

    Photos
    Northern Lights and Fans
    Northern Lights and Fans
    Northern Lights and Fans

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    Fanco

    Fanco

    2.7
    (57 reviews)
    1.4 mi
    $$$

    The store is great! I could have gone online, but I much rather see it in person first & the sales…read moreclerk JESSIE was very knowledgeable & helped us get everything we needed. Jessie even set us up for the installation by an Electrician (service was even much faster than expected) This gives you so much more peace of mind with the guaranteed product & service. We are really loving our fantastic new fan!

    Horrible company and worst customer service ever. We had a fan that was faulty. They said they…read morescheduled a tech, but never showed. We then hired another guy and we called Fanco the very next day because we could not get a hold of their tech that didn't make our appointment and had us waste our morning We spoke to the the manager Weston (I guess he is the CEO because he said he doesn't report to anyone as he stated.) and ask for his manager as he was very rude tom my wife that called previously. He then didn't let me get a word out and I got so frustrated that I cussed him out out of frustration. He then hung up on me and tried calling back with no answer. When he then answered. He said call customer service. I don't know who you are hiring at Fanco, but Weston needs to be educated on how to treat customers at the Ft. Apache location. We bought our fan 8 years ago and rant and raved to our friends and family on how great selection they have. NOW, please beware of this business. I will gladly take my 700 dollars to another competitors of theirs. If I decide to spend this much or even 50 dollars. I expect a level of respect for my wife and I. All you have to do is be a good person and find solutions. Even if it is not a good solution with empathy. We spend our hard earn money for a product and service and this is how we get treated at the Ft. Apache Fanco. If I have the choice. I would give them zero stars and Weston at Fanco Ft. Apache negative 100 stars. I have NEVER been treated like this from a business nor my wife EVER!!! Horrible business

    Photos
    Store front
    Store front
    Chandeliers
    Chandeliers
    This photo shows the installation partially on the drywall and partially on the bracket. The fan should be flush to the bracket.

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    This photo shows the installation partially on the drywall and partially on the bracket. The fan should be flush to the bracket.

    Toomanyamps Com - lightingstores - Updated August 2026

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