The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

Both the fans in my computer broke two days before classes started. Best Buy Geek Squad told me to…read moreget a new computer because repairs would cost the same and take two weeks. Wang PC fixed my computer in two days for way cheaper than any other repair center would have given me. Martin is also incredibly nice, and there is a "every customer is important" vibe that other repair centers don't give. Martin also went above and beyond replacing the fans and also cleaned the inside of my keyboard (in two days) for no added charge. Needless to say they have earned a lifelong customer.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he…read morediagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

I spoke with them over the phone twice. they were very helpful and kind. I told them i will be…read morethere in 5m. I drove for no reason- just for me to go to the main door and for it to be closed. They had a sign saying they will be back in 20-30m. I dont appreciate how I told them I was on the way just to waste time driving here because they happen to be away. This is not good communication

Nice work on the repair Mrs. Rosa. I had a very good experience at your place and will recommend…read moreyou to others. Thanks

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

These guys are amazing!!!!!!!!! I can highly recommend them, you can really trust them with your…read moreequipment, they are extremely fast and efficient, and just as a nice plus, happen to be super nice! (...and I hardly ever give 5 stars ;-) I had 2 very successful repairs there, just never got around to writing a review: Firstly, about a year ago, when my pc all of a sudden got really slow, I brought it in to Best Buy...a horrible experience by the way: The (very impatient) guy there started the pc several times, then force shut it down each time, by simply pulling the plug, then opened it and started unscrewing parts of it in front of my eyes, to then simply tell me, I needed a new pc! When I got home, the pc wouldn't start up anymore at all!! I was extremely upset, to say the least. I really needed a second opinion, and so went to Apex, here in Malden. They were super friendly, and immediately figured out the problem: The Best Buy guy had purposefully switched two cables inside the pc, so it wouldn't start up anymore!! (...of course I went back and filed a complaint and will never go there again!!) But the most amazing thing was, since this only took 5 min., it was free of charge! I couldn't believe it, because Best Buy had offered me to keep my "trash" to either get rid of it for me, or fix it for "roughly $500"...!! I certainly learned my lesson!! The second time I had computer problems a few days ago, I went there again, and just like before, they were able to take care of the problem within minutes (my pc is 6 years old, so I am always worried it might say goodbye for good). I'm not super computer savvy, but even my tech- friends hadn't been able to figure out the problem each time...so again, it is worth so much when you can trust people with more knowledge, rather having to worry that they will take advantage of you to make a quick buck. Again, super friendly service, I want to especially thank Jose, who even remembered me from before and answered every question I had with a smile. I'm all for supporting local businesses, so I'm "doubly happy" I found them.;-)) 5 stars all around!!!

I didn't actually receive service here on a device, however I did call seeking a professional…read moreopinion about what to do with my laptop that had stopped working after a crash. I spoke with Scott and he was very patient with me and rather than trying to make money off of me on only a chance that the laptop could be fixed, he was honest with me and advised me to get a new laptop and explained why and what to look for. I really appreciate the honesty and customer service. I would recommend this business.