needed rotors cut and they did a fantastic job. also found out (didn't know) they have a full…read moremachine shop to do engine work. i started passing the word to my classic car and street rod friends.

While 300 miles into a trip to Virginia Beach the Check engine codes came up on our new Land…read moreCruiser. We stopped asap which brought us to ig Burton Toyota and on a late Good Friday afternoon they ran diagnostics for us and got us on our way. Many Thanks to Doug and didn't catch the main service man's name.

They were true to their word that "Nobody beats a Burton deal" Great deal, very pleasant people. No…read morehustle , and perhaps because of my age not any rookie BS. However they took forever. Seemed disorganized. Tried handling me, with an appointment and someone else who just walked in at the same time breaking continuity of thought, forgetting stuff, forgetting where he left off and just generally dragging the process out for at least three times longer than it needed to be. The people were nice but how they handled me was completely frustrating. caution to potential customers that having an appointment for a specific vehicle at a specific time means nothing in a commissioned sales job and it was apparent here that the walk in should have been handed off. i was there for them to see me and not share my time with someone else. Not good, not professional not focused

These people are always great to do business with. I buy from Avenue whenever I can when it comes…read moreto import parts and/ or shop supplies.

This place is is awesome, Great staff!! They were so helpful and went above and beyond. I'd highly…read morerecommend Avenue Imparts!!! "The bitterness of poor quality remains long after the sweetness of low price is forgotten"

Had the tires replaced on both vehicles the past month, they open at 8am but checked me in about…read more7:50am so great customer service there. I would say it depends on who installs your tires, my wife's Jeep 5 stars whoever installed those'd cleaned the tires when installed 5 stars, my f350 I had glue all over my rims and tires so 3 stars did their job to minimum standard. They had in stock what I needed at a reasonable price and I get the 10% veterans discount, would be 5 stars overall if they had wiped off the glue from mounting tires on the f350.

I normally don't like to be mean but I'm going to be…read more Let's start with customer service. I swear if I could award you negative stars I would. Your front counter staff seem like they could care less about customers and about any work being done. A simple tire job turned into an all day affair because your shop is inept, and your excuse is "Oh well thats just tires." Brother it does not take 5 hours to change 4 tires. Your staff doesn't use their eyes either apparently, you couldn't find our wheel locks? Sitting in the car, on the back seat floor, in plain sight. Did you look with your eyes or just couldn't find them in the location you think so you gave up. Absolutely the worst auto experience I've had in this state, honestly in the tri-state area there's probably no worse place to take your vehicle. So how about value. Well, if we hadn't found our own wheel locks and brought them in, from inside my wife's car which they were supposed to be working on, they wanted to charge an additional $200. For tires. Because again, they're incapable of using their eyes. I wouldn't take my car here ever again, if you were the last shop in the state. I would sooner drive to Maryland honestly even Virginia because it would be faster than waiting on your horrendous shop. Value, none. Time, not worth my time for sure. Normally I would say do better but I'm just going to suggest closing and never reopening.

I came in not knowing what was wrong with my car and was happily welcomed by Sam and he was quick…read moreto help with with what I needed even though it took a couple runs in and out he stayed with me the whole way reassuring I left happy and my car was fixed sam is a great worker 10/10 will ask for him everything so nice and kind

Amazing customer service. Very helpful. Found everything I needed and they even helped install…read more WILL be coming back !!!