I really want to rely on this location for my professional and creative projects, but after…read moremultiple attempts, the inconsistency has become impossible to ignore. For a "pro-level" printing hub, the experience consistently falls short of the mark. Here are the primary pain points that continue to stall my workflow: * Knowledge Gaps & Technical Friction: There is a significant disparity in the expertise of the staff. When you are paying for professional print services, you expect the team to understand paper weights, bleed margins, and finish types. Unfortunately, I often find myself explaining the basics of my own file requirements to staff who seem unfamiliar with their own equipment's capabilities. * Online Order Discrepancies: The online ordering system allows you to select specific dimensions and finishing options, yet these instructions are frequently ignored. Most recently, I requested a custom cut for a project--a service clearly offered and paid for online--only to be told at pickup that they "don't do that here" or "the machine is down." It defeats the purpose of "Store Pickup" if the project isn't actually ready to the requested specifications. * Operational Silos: The biggest hurdle is the lack of cross-training. If the dedicated print associate is on a break or off-shift, the rest of the floor staff is either unable or unwilling to assist. I've stood at an empty counter while multiple employees walked by, only to be told that no one else has the login or the training to simply hand over a completed order or check a status. The Bottom Line: If you have a simple, standard-sized document to print, you might be fine. But for anything involving custom dimensions, professional finishing, or a tight deadline, the lack of accountability and technical skill makes this location a gamble. Until they invest in better staff training and bridge the gap between their online promises and in-store execution, I'll be taking my business to a dedicated local print shop.

Staples- first off Ty for adding Amazon returns to your stores…read more Second whoever is the manager, please give Sean a big raise. I normally don't review employees but he really went above and beyond. There were multiple people in line from purchasing. Amazon returns and passport pictures. He was able to keep everyone calm, was soooooo efficient and got to everyone in a timely manner. Give him that well deserved raise!

There is a huge selection of office furniture and supplies in really great condition. I purchased a…read moreSteelcase Think for only $250, and it was in pristine condition when I got it--couldn't even tell it was used. They even took care to clean it for me before I picked it up. Christina is wonderful, and I will definitely be back if I need more office furniture.

This is a long overdue review. My office needed furniture about a year ago so I started shopping…read morearound and Advantage Office Solutions stood out from other competitors that I meet up in the area to compare prices. From the moment I met Christina she went above and beyond to help me out with the process of getting the right furniture for my office space and was able to work with the budget I had in place. If I needed something specific she figured it out and made it work. Her and her team truly are amazing! I had some tables that were wobbly and the crew members fixed them for me at no extra cost now that is phenomenal customer service. If you are in need of any office furniture or home office I highly recommend that you go see Christina you will not be disappointed.

We are recent survivors of the Palisades Fire, which destroyed both my office, my husband's office,…read moreand our home. In the aftermath of this catastrophe, we were completely overwhelmed. When you lose everything, your brain just stops working--every decision feels monumental, and there are too many to make. We called Eco, and they were incredible. From the moment Joe realized we were paralyzed by the weight of it all, he stepped in with patience, compassion, and professionalism. He didn't just ask what we wanted--he helped us figure out what we needed. When the sun is shining, everyone is your friend. But when disaster strikes, that's when you find out who your real friends are. Eco is now part of our family. Don't look any further. You're already in the right place.

used Eco Office to help furnish our new office in Jack London Square, and the experience was…read moreexcellent from start to finish. Matt was incredibly helpful and patient, answering all my questions thoroughly. His suggestions for the design were thoughtful and helped guide the process. The initial design was shared in Excel, which provided a basic layout. When I requested more detail, they promptly provided a catalog with pictures, making decision-making much easier. The colors and designs we received matched the catalog perfectly. I was genuinely impressed by how accurate the color selections were. On installation day, Jose and his team arrived on time and did a great job. They worked efficiently and ensured that the space was cleaned up afterward, which I really appreciated. I'll use Eco Office again when we move to a larger space. Highly recommended! Doaa

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

My go to place for whatever computer problem I may run into. Quick and accurate repair service,…read moreand trustworthy. Highly recommended.

Excellent prices, and very friendly. 100% recommended. More affordable prices throughout the Bay…read moreArea

One of the worst experiences I've had buying furniture. My order was delayed for months, and the…read morestore rarely responded to calls or messages. Customer service was extremely poor and there was no clear communication or updates about the order status. Even after all this time, I still have not received my refund after the owner cancelled my order. Honestly, I would give 0 stars if that were an option. If you value your time and money, I strongly recommend avoiding this store. Very disappointing experience.

I waited over 2 months to get my Hag Capisco chair delivered because of manufacturing isses and was…read moreeventually adviced to cancel my order. I wish that I was adviced to cancel my order much sooner; the delay was originally significantly underestimated and whether that's to blame on Ergoworkx or Hag it reflects poorly on the former from my perspective. Nevertheless I would order from Ergoworkx again thanks to my good experience with Daniel Stueckrath who made the cancellation and refund go through smoothly.

We needed a basic desk that could support an adjustable keyboard tray. Most businesses offering…read moreergonomic solutions only sold extremely expensive desks. Inexpensive stores had desks with either too thin tops and/or metal under bracing that interfered with keyboard tray installation. At Ergo Works, Liz worked very patiently (explaining edge details and shape options) with us to design a simple laminate top table with very sturdy legs. She even called the manufacturer to see what tabletops might be in stock and sent photos of color/pattern. Our many questions were answered quickly. The keyboard tray and table are ordered by Ergo Works. Delivery and installation are done in one efficient appointment on site.