I highly recommend Cleanstarr Carpet! Mark cleaned the carpets throughout my entire house, and he…read moredid an absolutely phenomenal job. He was professional, arrived right on time, and offered a very fair price. I have a Cavalier King Charles Spaniel named Oliver, so we had our fair share of stains to deal with--and Mark got every single one out! I honestly couldn't believe how great the carpets looked when he was finished. Even better, they were nearly dry already when he left. From start to finish, Mark provided excellent service and the results exceeded my expectations. I couldn't be happier and will definitely have Cleanstarr Carpet back again!

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

We had this company out to clean our carpets and they were awesome. Very nice guys and they did a…read moreGREAT job getting our carpet to come back to life!! Reasonably priced and very professional. I would use them again!

Dan & John are so friendly, knowledgeable, thorough, dependable, and honest! We have hundreds of…read morepeople come through our home every summer to help prep school supplies for students in need, and they all keep their shoes on (to save time). Our area rugs, sofa, and loveseat get dirty, but Northwest always makes them look brand new. It's an amazing difference, and we are very grateful for their top-notch service. We've used them for the last several years and can't say enough good things about them. Their prices are reasonable, too, and they've always been upfront with prices so there are no surprises (unlike some other companies we used in the past).

Shout out to Dan Leuer and the team at Northwest carpet and upholstery cleaners! I had them into my…read morehome to clean carpets, sofas, upholstered dining room chairs and area rugs throughout my home. They did an exceptional job! My dining chairs are upholstered in a white velvet and were quite dirty after many years of use. They got every spot removed. The chairs look brand new! Truly amazing! They showed up on time, exceeded my expectations in terms of cleaning carpets and furniture, were very professional and pleasant and their rates were very competitive. I highly recommend this company!

DO NOT HIRE THESE GUYS !! WASTE OF MONEY AND DISRESPECTFUL !…read more My 95 year old grandma had these people out to clean her carpets. They charged her 30 dollars extra to clean a spot that needed extra attention. The guy didn't even put effort in to clean the spot in the living room, you can still see the spot the same as it was before he came out. The carpet after he left was so wet you could see puddles from your foot prints. They also advertise an offer of 10% off for seniors and he did not give her this even when she asked about it while he was writing up the invoice with her. Worst of all he opened her refrigerator without asking and tried to take a canned drink for himself and when my grandma said something about it and told him to get out of there he said "I need something to drink" and was rude about her not having a beverage for him after she offered him a glass of water and he said no to it. Absolutely awful experience and do not recommend giving this company any of your hard earned money.

Not a pleasant experience from start to finish…read more Originally set an appointment for Friday between 2pm and 4pm. I know this was made for Friday because when I was on the phone making the appointment I remember them repeating back Thursday, saying "you mean Friday, right?" and them agreeing. I also told them we have 4 rooms to do and buy their 5 room package (one of our rooms is ~400 sq ft, and they cap a "room" as being 200 sq feet max, so that one counts as two). I mention we have a hallway connecting the rooms and they say they'll go ahead and do that too (two of our rooms are ~100 sq ft). I get called Wednesday and am told they'll be out on Thursday. I again say it was for Friday and am told they aren't available Friday. I'm not happy but agree since I just want to get this done. I get another call Thursday morning asking if we can move the appointment up to be sooner. We call back and leave a message saying we can do it after noon. I get called again an hour later and confirm we can do it between noon and 1pm. I'm told the cleaner will call ahead with the time they'll arrive. I get a call at 12:10pm from the cleaner asking me why I'm not home and that they've been waiting at my house for 10 minutes. There was no call telling me they were on their way or that they were going to arrive right at noon so I was running an errand. They sound very frustrated as though this was my fault for wasting their time. We have pets, and one of the main reasons for this cleaning to to take out pet and urine smells. Their website says they will deodorize your carpets and they list pet odor and urine stain removal as part of their service. When I arrive I find out the treatment for urine is an additional $0.36 sq. ft, which more than doubles the cost of the service. They do not list this or price this anywhere on their website, so I guess you only find out when they're already at your house. On top of that they charge an additional $15 for the hallway that I'd been told they'd just take care of, and the cleaner acts annoyed that I'm asking and trying to understand why the service has doubled in cost. They do pet odor and urine stain removal, but urine odor costs double, something that was mentioned by nobody and is not on their website anywhere. Their website explicitly states they have no extra or hidden fees. Not my experience. I received a call a few hours after asking how things went. The moment I started telling them the issues I had their tone changed and they couldn't get off the call fast enough. I would not recommend this company.

The staff are very easy to work with and the results were amazing! I highly recommend Twin Cities…read moreUpholstery!

I had TC Upholstery make 10 shades for the screens in our porch. When they were done we had a…read moreproblem in that the grommets were too small for the knobs they connected to. This was unanticipated but TC Upholstery explored all options and ended up re-doing the grommets. Throughout the whole process they were really concerned about our satisfaction with the blinds. The blinds look great and I cannot remember receiving such great customer service. I would recommend Twin City Upholstery hands down!! Great family owned business with an amazing history of Veterans in the family!

Very disappointed with our experience with Ductz of NE Metro St. Paul.We were referred by Vickie…read morefrom MN Mold and spoke directly with the owner, Terry, to schedule our appointment. During our call, he assured us that Ductz wasn't one of those companies that advertise a low price and then surprise customers with unexpected add-ons. We had only minor mold in our attic noted during inspection, and Terry confirmed that using Microbiocidin would be unnecessary and excessive for our situation.When the technicians arrived, they asked what needed to be done--which immediately concerned me. I had to ask if they had a work order to follow. After completing the air duct vacuuming, they casually mentioned that a "chemical smell" would fade in about 15-30 minutes. I was shocked--why was there a chemical smell at all? They had sprayed the ducts with chemicals, exactly what Terry told us would not be done.Within minutes, my nose started burning. I had to take my cats and step outside for fresh air. I called the company and spoke with Andy, who tried to reassure me that the chemicals were safe because "hospitals use them." That was not comforting--especially when the odor was so strong we couldn't stay inside our own home.The technicians themselves admitted that the smell was unusually strong because half of our heating system is radiant, meaning they used the same amount of product in half the usual airspace. One of them even said it could take 2-3 days for the smell to dissipate--completely different from the 15-30 minutes I was told earlier.Despite leaving windows open all day and night, my daughter coughed throughout the night from the lingering fumes. The experience was awful from start to finish.  I was also surprised that the technicians still planned to clean the dryer vent, even though I had confirmed with Terry during our phone call that this service wasn't necessary and should not be included on our invoice.  I would not recommend Ductz of NE Metro St. Paul to anyone--especially if you or your family have any chemical sensitivities or respiratory concerns.

This is a great company that was referred to me by Vicki at Minnesota Mold. Now that I have had…read morethem out here to clean our ducts, I would not use anyone else to do it. They are reasonably priced, very knowledgeable and have a lot of integrity. They sent Richard and Jacob out to clean our ducts and those guys were awesome. They really went the extra mile to clean the furnace, and dryer and our ducts. They even pointed out a few problems they saw with our furnace so we were aware of it. If I could, I would give them 10 stars.

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Quoted 300-375 for our 4 bedroom 2 story. Final bill was over $850. Worse yet, tech damaged our…read morelaundry sink, we called the main line and of course they refused to acknowledge they did it, the only way we could prove it would be if we had a video of the technician, Of course they denied it, because they know, NOBODY has a video going of the tech who is working in the basement! Tech had a very heavy set of equipment which they needed to maneuver 1 step at a time both down and up the basement steps. We had already cleared the entire area about 6 ft away from the furnace. Laundry sink was not in the way whatsoever but after the tech left, we saw the corner of laundry sink about 6-8 inches each side of the corner had been crushed. This is a fiberglass sink and there's really no way we ourselves could have crushed it. It took some type of very heavy equipment---like the pieces this tech was maneuvering into and out of our basement. We are extremely disappointed this tech would not own up to what they did, and the company flat out refuses to offer any adjustment.