We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

BEWARE: Independent contractors are used by this company who carry their own insurance. I had an…read moreunfortunate situation where a furnace drain hose was bumped out of place by one of this company's independent contractors causing a leak in my ceiling weeks before my house was to close to a new owner. My claim was declined. The insurance company required unrealistic things like a photo of the space prior to incident showing the hose in place. Who takes pictures of their furnace? This resulted in a costly last-minute repair to my ceiling. Essentially this means that you are at the mercy of a potential crappy insurance policy carried by the contractor and that the owner takes no personal responsibility for potential damage.

We had an issue with our older Carrier furnace. The fan was restarting a few times at the end of…read morethe heating cycle. We called All Star to help. The tech arrived on time, but only spent about 5 minutes looking at the furnace. Told us it was too old for him to work on, we need it replaced. Charged us full price for a service call anyway. I could have told them how old the furnace was before they came out, and they have worked on our furnace a few years ago. I think they should have at least given us a discount because he was only there a few minutes. He was also supposed to send a quote for replacement, never received it.

From the owner: Get in touch with our locally-owned and operated company for professional furnace, duct, vent and…read morechimney cleaning. We currently serve the 7-county Metro area. Our professionals are fully equipped and trained to handle any size jobs. No wonder Better Business Bureau rated us as an A company. Improve air quality in your home, and reduce symptoms of allergies and other respiratory problems with our furnace and duct cleaning services. Call our team of experts to make sure that your dryer works safely, efficiently, and will last longer. We'll help prevent fire and save your energy costs. Get your fireplace up and running again with our chimney cleaning services. Our services will make sure that you won't face unwanted mishaps such as fire or smoke damage. If the air you breathe is making you fall sick, or if you're suffering from allergies and respiratory problems, then you must get your furnace and air duct cleaned. Get in touch with us today, and we'll help you keep your home clean and safe. When you call us to clean your furnace or your air duct, you will work with a team that will not only clean but will also disinfect your duct or furnace. From cleaning and checking the heat exchanger to checking carbon monoxide level and applying germicide to disinfect the duct and furnace, you can be sure that our service will exceed your expectations...

Very good communication about all issues, solutions and pricing. Cleanup was done well and all…read moreareas were well protected.

everything was great! response time, communication, service. Justin was such a nice guy and…read moreprofessional. found out he does do other services (elec fire places, hvac/etc) along with the job he did for me (dryer vent cleaning). Would definitely recommend and would definitely contact him again as needed.

Danny came out to a wool loop carpet stain disaster and was FANTASTIC!!!! Very fast response and…read moreimmediately available. He educated us as our contractor and carpet installer had not on what to do and what NOT to do with wool. He even gave some pointers for future and offered to assist if this stain needed some more attention in the future. SO GLAD we went with Danny and Spots Gone and not a big box company. HIGHLY RECOMMENDED! A++++

As a veteran, I'm happy to support a veteran owned company. They are also family owned. They…read moreshowed up on time and ready to go. The pricing was great. They made sure the cost was clear and up front with no surprises. They were very personable and clearly communicated. The nearly new carpet looked way better after they came through. I would absolutely recommend and will have them put a again.

I can't believe the difference in the air quality in my house! They were wonderful and I would use…read morethem again for sure!

Didn't realize they did not clean dryer, said they only clean the vent and it took about 5 minutes…read more Not much lint came out so thinking I just wasted $170+.

Excellent service. Have used them several times now for our wood / oil furnace. Special shout out…read morefor Scott, who is very knowledgeable and personable. Many thanks!

I purchased a home last winter and this spring my a/c wouldn't turn on. I have a home warranty and…read moreAerotek was the service provider I chose to do the work. My home warranty company was terrible to deal with from the beginning with saying we would hear back on the status in 48 hours and then taking over a week to respond so we could move forward to saying they would ship the equipment out right away so we could have the install done a week later and when we followed up the equipment hadn't been shipped 4 days later. Liz did an amazing job keeping me informed and together we stayed in contact with the warranty company to ensure this got resolved. Jolene has been a huge help as well with scheduling the install as well as the guys that have been out to the house to do the work. All in all these guys know how to get the job done, and by the way if I hadn't used the warranty company Aerotek's price on their equipment was $800 less than the same equipment from another local company. These guys run an honest business and would rather have happy repeat business than overcharge on one call. Thanks again guys!