Just purchased a 2012 Jeep Grand Cherokee from Apollo and the entire experience was smooth and painless. Ed and Dan were very helpful and easy to deal with. The Jeep itself, even though 13 years old, is in really Good shape. I thought the price was quite reasonable especially being 13 Years old. All and All I am Very Satisfied! read more

I don't change vehicles very often and when I do it always stresses me out. Buying from a dealer is high pressure, Buying from Craigslist I found people will not be truthful about the condition or history of what ever they are selling. When I found a Ford Edge on CL that was for sale from Apollo Auto Sales I was sceptical. Use care Salesmen have a stereotype. When we pulled up the car was in front all shined up. It looked better then the add. It was priced very reasonable, It drove very well and I really liked it. In buying the car things went fast and smooth with tax and registration being the only charges added on. But it is not a perfect world. The next morning I had a puddle of oil under the car. Knowing that a used car with 156,000 miles had no warranty, I called Basem anyway to see what he could do. He said he be take care of it. Just to keep this longish story short, the car went to my mechanic and then to Apollos mechanic. He gave me a ride home while it was in the shop over night and offered to pick me up to get the car when it was fixed. The car right now has no leaks and I love it. But the point of this review isn't the car. It's that Basem, Apollo Auto sales is an honest used car dealer who cares about his business and by default his costumers. He didn't have to pay to get the car fixed or give me a ride home. But the fact that he did makes him a Good Person in my book. If you are reading reviews trying to decide if this place is legit or honest, It is. Mike Price read more

I can't say enough good things about Al and the entire Apollo staff! We've used them for Auto body in the past and just recently to buy a car for our son. Everything from start to finish was above and beyond! You will not get service like this from Carmax! Thank you, Apollo! read more

nice cars to bad I've had issues with mine 2 months after I bought it... MAJOR problems... Ed completely blew me off for an oil change after I was told my oil pan was too rusted, oil leaking from the housing unit, etc... called Ed with no help from him I paid to have that problem fixed... fast forward 3 weeks and now it over heats every time I step on the gas. wouldn't recommend at this point!!! read more

Great experience, car I bought runs great! The sale was great customer service. Would recommend

I bought a 2012 Nissan Tundra with my son. The truck had some issues and they were to fix them prior to picking up the truck. The repairs that they did are substandard, hack job welding using rebar and old brackets. never replaced the brakes the correct way, total hack. It has been 6 weeks and we have been waiting for a few parts they ordered by , pony express. I could go on and on but we are extremely unhappy and the mistrust grows daily for this con artist of a used car lot. Do not trust this place to purchase a car or truck, you will be sorry. I am waiting for their head of sales and an owner that is never around to step it up but I feel it will just be one more problem after another. we wish we never bought a pickup from this place. We definitely do NOT trust them to make warranty repairs . terrible situation . Hoping it might get resolved but extremely doubtful. Do NOT buy a car or truck from here. read more

Sold me a vehicle and has a major $5,800 repair within 4,000 miles after purchasing the car for only $12,200. I called Johnathan who sold me the car and he gave me "his word" that they will work with me because this is a bad situation and they are a "family dealership" and work with customers who have purchased vehicles through them. When I went to meet at the dealership Ed had zero intention on giving any sort of assistance and had no information on the situation even though Johnathan said he was going to leave this in "very capable hands" and I said I was coming in on that day. Ed acted like I had the car for over 10,000 miles and treated me like I was a random person off the street and not a customer who purchased a vehicle on a few months prior and less than 4500 miles driven. Very disappointing I spent a bunch of money and received a vehicle that is junk. Ed did not care about the situation. When asking how I came up with the dollar figure for the repair I gave him a complete write up of what was done, tested, repaired, and what needs additional repair and the cost of that replacement. Ed could not take the time to even read this because he claimed it gave him "zero information". Very dissapointed to be screwed out of thousands of dollars and be lied to. Please do not do business with this dealership, they will look you in the face and gladly tell you you are screwed out of thousands of dollars. They will tell you one thing, have you take the time to meet them and then tell you another thing when you arrive. I was even advised by the mechanic who did the initial repair to visit the dealership who sold me the car because it did not even last for a full oil change. I have seen many other reviews describing similar situations from this dealer. Do not do business here. I wasn't looking for them to buy it back or anything like that just for some sort of assistance, but that was too much for them. I had purchased no warranty which is my fault, but being told you will be helped and then told they won't do anything is very disappointing especially when the car has hardly been driven and there is a repair that is 50% of the sale price. There is zero benefit going through this small "family owned" dealer because they will gladly screw you and treat you like another figure to make money from. read more

I purchased a car from there, and after I found the car is in a very bad condition and they were baby it to be sold , and when I complained they replied we are done here , do what you want to do. They gave the worst after sales experience, I don't recommend anyone to deal with them. Worst dealership I've ever dealt with. read more

Honest, friendly service, and no high pressure sales! Although we did not purchase a car through Apollo, I can tell you that my experience was unlike any other car dealer I've worked with in the past. Joe, one of their sales representatives, was very down-to-earth and helpful from the minute he answered my first phone call. He was very responsive to both emails and phone calls and was completely upfront about the buying process and Apollo's warranties. The particular car we almost purchased ended up not meeting Apollo's standards. This is what really impressed me about this company - they could have easily sold us a car knowing there was a major defect. Once they discovered something was wrong they chose to terminate the deal and in doing so exemplified true integrity and transparency. I would not hesitate to do business with this company in the future and HIGHLY RECOMMEND other car shoppers consider Apollo Auto Sales for their next car purchase. read more

Happy to wrap up my recent car shopping adventure with a positive experience at Apollo. I worked exclusively with Michael, who made the process as easy and painless as possible. I'd like to stress that my 5-star review is assuming other people enjoy a low-key salesman as much as I do -- If you respond better to a super structured corporate vibe, Michael probably isn't the guy for you. I was a huge fan of how Michael trusted me to assess for myself if I should buy a car or not. I showed up interested in a specific vehicle on the lot, he took me at my word: No time wasted with him trying to sell me on a more expensive car that I wasn't there to see. He directly answered the few questions I had, then quickly got me the keys and offered my choice of an independent test drive or one with him. I happily accepted the offer to fly solo, loving that I could experience the ride and absorb the details without someone rattling off specs I've already looked up. (This positive review of Apollo miiiight be doubling as a negative review of some other dealerships.) Michael was patient while I thought over the purchase, and continued to attentively answer my questions. He was courteous, respectful, thorough, pleasant, and he gave me space. All the things that make me happy to give someone my business. He also had some pretty sweet action figures on his desk, which never hurts. read more

Great dealership. Recommend them to all of my friends. Just bought my second car from them. Alan is the best to deal with. Friendly and always helpful. EDIT: if alAn was the owner, the business would receive a 5 star rating, but while the father is part of the business, I will not be recommending them to anyone. I bought my second car from them, had problems with it from the very beginning. I documented all of the problems. When they finally figured out the problem, it was two years later. I was bringing my car there once a month for two years. They tried to charge me. The father now refuses to work on my car. I had brought it in for service, they gave me the run around for two weeks, then refuse service. The father, He's a scum bag. I have bought two cars from them, have referred at least 5 friends, all of whom bought cars, and my father has bought four or five cars from them. Way to treat your loyal customers. I repeat, do NOT waste your time there, as long as the father is running the joint. read more

Great place! Great business! Great customer service! Will definitely recommend anyone whose interested in buying a car to go here! Ask for Steve! Great guy' no pressure to get something you don't want. No BS. read more

Apollo Auto Sales - A very happy customer with Apollo! - Car Dealers Near Me - Cumberland, Rhode Island

I don't Usually post things like this online however I have spent the last two weeks Helping my daughter with a car that she bought from Apollo auto sales in Cumberland Rhode Island. In all my years as a consumer I don't think I have ever been this angry and frustrated, That I feel like I need to warn any potential consumers who may consider purchasing from this dealership.My daughter purchased a car from Apollo auto sales at the end of April this year a 2009 Toyota Corolla. Within the first month the vehicle had a leak which they did repair. Not long after that the vehicle Would not start because the alternator was bad. Upon further investigation we found out that the battery they had in the car was too small for the car and also needed to be replaced. Out of my pocket I paid to fix the alternator and the battery but did go back to the dealership to see if they would reimburse for the battery That was too small to begin with. They offered me $75 of the 110 it cost to replace it. As they did when we purchased the car, they repeated the same thing saying " if you have any other problems, please let us know we back up our vehicles"Shortly after that the car started stalling again and the check engine light was on. We called Apollo Who then advised us to take it to a mechanic they use in Lincoln. At that time we were told it needed a new catalytic converter and that it had been completely clogged... causing extreme heat to be sent back to the motor and melting wires to the motor. That was an additional $700 to repair of which I again did not ask for reimbursement from the dealership. When that repair was finished the check engine light was still coming on. We were then told by the auto repair shop that because the catalytic converter was blocked it had caused damage to the motor and the motor needed to be replaced. That was nine days ago. I reached out to Apollo to see if they meant what they said about "backing up their vehicles". For nine days they have given me every excuse and promised to help out. The calls went something like this.. 1. I need to explain the situation to the owner I will get back to you tomorrow 2. On the next day I was told .. The owner is aware of it they just need a day to think about what they want to do... call tomorrow 3. The next day... "We stand by our cars this is painful for everybody". "The owner is not in call back tomorrow" 4. On the fourth day I asked them if they could offer a car to use while they make a decision of what they are going to offer because I was traveling 100 miles for two hours twice a day to get my daughter back-and-forth to work. Since she works second shift I was out driving from 11 PM to 1 AM to help her out. I was told that would be up to the owner to call back On Monday. 5 . On the sixth day , Monday, I was then advised that they were going to compare prices for labor in motors and get back to me. Again I asked how the vehicle would be moved or if we needed to arrange for a tow.I was told they would take care of everything. 6. On the eighth day they informed me that the cost would be 2300 to fix the vehicle and their offer was to pay $250 towards the cost.. I had asked them to pay half of the motor replacement and I would cover the cost of the other half and the $1000 I had already paid for catalytic converters and alternator. I do not believe I am being unreasonable. But open to hear what others think. Needless to say the total cost of repairs when the car is fixed is over $3,300. And I was not happy that they were offering me less than 10% based on their own commitment to "stand by their cars". Now not only is the cost an issue but the way they handled it and that It took them 9 days of wasting time to tell me that. The car could have been fixed at that point on my dime by then if they had told me upfront. No thank you...I do not need your $250 dollars because that's an insult... anybody or business with any integrity knows that when you buy an $8000 car you should not have to put $3300 into it in less than 6 months. If you are considering buying a new car... do not buy from Apollo Auto in Cumberland RI. https://www.apolloautosales.com/ Not only do they not "back up their cars". When I called them out on that statement, they said..."we say that so people will come back". My response "so it's just a line of bullshit?"They replied "everyone says that". TRUE STORY... THEY ACTUALLY SAID THAT! If you read the google reviews... you will see that several people have similar stories of vehicles needing multiple repairs after they purchased a car there. https://www.google.com/search?q=apollo+auto+sales+inc&rlz=1CDGOYI_enUS865US865&oq=appollo+auto&aqs=chrome.3.69i57j0l3.6995j1j4&hl=en-US&sourceid=chrome-mobile&ie=UTF-8#lkt=LocalPoiReviews&trex=m_t:lcl_akp,rc_f:nav,rc_ludocids:7453741885325097011,rc_q:Apollo%2520Auto%2520Sales,ru_q:Apollo% read more

I spent a month looking at used cars every weekend- I'm replacing my lease which gets turned in this month. After meeting with sales agent Steve (who I can't recommend highly enough) I said to him "I wish I had come to you first"- because they do everything right. Cars go out the door clean, registered, and touched up, or they don't go out. I had a bank loan lined up (with poor credit- student loans- but excellent income) and Steve got me a better deal with their internal finance dept. Check them out. Highest possible recommendation. read more

I bought a truck from this dealership I dealt with three people I won't mention their names but I will say Steve is the one you want to talk to out of them all. I had everything paid and the day I was supposed to pick up my vehicle they called me and said they won't sell it to me because the frame was rotted which I do respect, but they should have had the vehicle thoroughly inspected before they even put it on their lot! I would only deal with Steve from now on if I were to ever buy a vehicle from here which I will not because I had a bad experience. I will say at least they were honest with me but at the same time they should be doing their job. I got my hopes up and went through every bit of paperwork just to find out they couldn't sell me it, it does leave a sour taste in my mouth considering they have been in business for a while but it is what it is. read more

Got a car from here sale went over smoothly . In less than 10 days car needed new break pads I was asked to pay out of pocket for before I spoke with a manager . Also referred a customer from out of town who also got a car (was supposed to get a $50 referral gift) never received and got the run around . read more

One month ago I paid 17,200 IN CASH for a Honda Accord at Apollo that sometimes starts and sometimes doesn't start. I went back there 2 times in one day to have them look at it. The first time it started every time. A few hours later I took it back down because it started doing it again. Ricardo witnessed with his own eyes the push button starter NOT WORKING. He wants to CHARGE ME TO FIX THE PROBLEM. They should fix it and stand behind what they sell. Next time I will be going to a reliable car dealer. I would have given them NO STARS for paying 17,200 in cash for a car that sometimes works and sometines doesn't but it wouldn't let me. Update...the problem was the starter which cost me a little over $700. I had also forgot to add that they told me at Apollo, Mike AND Ricardo, that my seats were leather when they are not. Mike INSISTED they were. I bought an Honda Accord EX not an EX-L. read more

The experience at Apollo auto sales was great the service couldn't of been better. I'd recommend if shopping for a new car or used car check them out read more

Steve at Apollo is the man!! He got me financed for a gorgeous 2010 Buick!! Please go there and tell them dawn p sent you!! You won't be disappointed! read more

The woman that answers the phone is the most unprofessional person I have ever encountered. Extremely rude and seems as if she hates her life. I have never called a business and been so thrown off. Wow is all I can say. read more

Great deal, great people, great car. We just purchased a car from Steve at Apollo and the process was nearly perfect. While shopping we got the usual car dealer stereotypical BS everywhere else but throughout the deal with Apollo it was overall a positive experience. We went in on a Friday and Saturday Steve was calling with a message to let us know that he had secured our financing already but would also continue to work the following Tuesday after the holiday weekend to get better terms from other banks if possible, and he later did exactly that. Steve was patient with us as it took a few days to sell our other vehicle that we chose not to trade, and was ready to let us take it within outles of when we were ready. The price negotiations were fair, and their fees were minimal and almost nonexistent in comparison to other places. I was pleasantly surprised at our dealings being a jaded automotive business person myself, but I feel that Steve and the others there went above and beyond. I'd send anyone to Apollo with confidence that if there is a deal to be made, they can and will do it. read more

Overall they seem like good people.. I purchased a vehicle last September They are pretty good in getting you financed. But as far as due diligence when it comes to going through the vehicle/fixing necessary things they seem to skimp out and cut corners a little.. Bad for repeat business. read more

Friendly Customer Service! Family oriented business that has been in business for many, many years! Always a wide variety of vehicles to choose from. Highly recommended! read more

BE AWARE.. SCAM...If you don't want to be ripped off, don't ever buy a car from this place.. Bought a 2007 530i BMW from them, I was assured there is nothing wrong with the car, they arranged shipping and all.. Vehicle comes in, fog lights missing, door panels loose, eninge noises, no heat coming from vents, took the vehicle to the dealer.. vehicle was in a accident.. now it needs over $5000 worth of work just to get it running properly.. called the Manager Steve, wow I couldn't believe they're still in buisness with this guy working there... told me there was nothing wrong with the car when it left and that he is not responsible for anything.. the Sales Person Michael Noonan is another lier, I had to deal with Steve just to get my car, he was nice til they get payment after that they totally rip you off.. If you are out of state, don't get fooled by them saying they have a 100% satisfaction on EBAY... place is a total rip off... I totally regret even buying a car there... read more