Switchfast is always very responsive to all of my tickets and I tend to submit a lot of tickets…read more Definitely would recommend their service!

I have been a very happy customer of Switchfast since May of 2011…read more Switchfast walked into a total disaster situation (operating system freezing up repeatedly) and diagnosed the issue and resolved it within hours. They had us up and running effeciently the first day on the job. Over the course of the next few months, Switchfast was diligent about bringing issues to our attention that needed their intervention to help us operate to our full potential. We were so pleased with their service that we moved our website SEO functions to Switchfast. We continue to work daily with their team and are looking forward to reaping the benefits of their expertise. I would highly recommend Switchfast for their systems operation capabilities. I'm happy to partner with them and feel that Switchfast is committed to my success.

David is the on-call IT consultant for the company I work for, and he's consistently…read morereliable--whether it's resolving simple issues (like getting our printer up and running) or tackling more complex technical problems. He's always solution-oriented and quick to respond. His work is thorough and thoughtful. Not only does he identify and fix existing issues, but he also implements streamlined systems that improve the overall organization of our office. Highly recommended!

Having used David as our IT consultant for over 10 years, we cannot imagine any other person with…read moresuch accessible follow-up and attention to all other issues. David is one of the few suppliers we use who ALWAYS answers the phone. David's sense of passion and enthusiasm for his work is UNFETTERED, and he has been a true asset to our company over the past 10 years.

Framework communication has been very helpful with answering ALL of the many questions our company…read morehad about switching service providers. Their employees are real professionals and have helped with multiple VoIP questions. These guys are the real deal, I would highly recommend the business.

I've started working with Framework Communications in December 2011 and they've been very helpful…read morewith our phone provider needs. They've provided us with great customer service with fast results. Rosanne - The Carr Group

At the outset, they were coy about the fact that their service doesn't cover all parts of Chicago,…read moreeven though the company came up in a search for ISPs that serve my new zip code. I then had to find out that they didn't via an email. I'm trying to find an ISP that isn't contributing to our unfreedom, unlike the hegemonic Xfinity. Pity that 12Global ain't it.

I've been with 12Global for 4 years now. In all that time, the Internet rarely has gone out…read more Maybe once or twice a year tops -- they always send a text to my cell telling me it's out and they're working on it -- sometimes even before I realize it. The pricing is very reasonable, and hasn't changed in the last four years -- which given inflation is remarkable. When the internet went out on Friday, I was out of town for the weekend. When I got back on Sunday, my internet was still down. Alex came over Sunday night after carving pumpkins with his kids. He diagnosed that there must have been a power surge that took 6 or 7 units offline on Friday. In the process, my router got toasted. I live in an old building and I'm embarrased to admit I didn't have a surge protector on it. He not only diagnosed my dead router, he gave me a new one I could have until I got another one. This is huge since I work from home. Can't recommend this company enough!

Fantastic, quality and honest work and just as superb customer service…read more I was greeted with a smile, kind words and fast service. The work done on my phone, as corroborated by an out of state college friend in the business, was honest, quality and fairly priced. My 11-year-old twin boys found this place when my phone died and stopped workin. 20 minutes after arrival my phone was fixed and has worked great since. I recommend highly to anyone. In the future, be it repairs or just buying a case or charger, I would give them my business in heartbeat!

We contacted Mark to assist us with getting our mom's computer updated. We accomplished this all…read morevia email and some calls. Mark was extremely responsive and efficient. He got the job done for a fair price. He oriented my 90 year old computer shy mom on her new set up. She was thrilled and sounded confident about using her new system. He will be available to her for fixes and questions In the future. I can't say enough about Mark.

Mark was my consultant for many years in the Chicago area. He did excellent work both on site and…read moreremotely and we enjoyed good rapport. Mark continued to assist me after he moved to Bellingham. He did some excellent remote work for me as recently as October 2022.

Took my Chromebook to Dragos for repair. Great experience. Honest and affordable! Will be back…read morewith my old laptop. Recommend!

Once again, Dragos with Computer One Chicago saved the day on house call to solve an emergency…read moresecurity threat. Thank you! Thank YOU! Kudos to you for your swift response, superlative expertise, and professional, kindly help! I wrote a stellar review 2 years ago, and am back at it again forever grateful. This guy is the REAL DEAL, a tech wizard extraordinaire and a great guy!

I am so grateful for the work ethics and professionalism WEB312 granted for my business website…read morelaunch. Josh Singer is phenomenally efficient when it comes to launching a website within details, graphics, ideas and etc. WEB312, the organization of the team can not be reached within comparison off another website business launcher. Josh was quick to response, amazing with communication, driven to bring traffic to my business and always focused on my ideas. I have trusted WEB312 for 4 years now. Thank you WEB312, Josh Singer and the team for always following up on my business and website. I appreciate all the hard driven work.

It's great working with Web 312…read more I was introduced to Josh from Web 312 over 2 years ago. He provided a quick fix solution to our website, which was a disaster to begin with. He helped us out when we didn't have much of a budget and created a bit of functionality to our site. Then last year, we chose to upgrade the event page on our site to include fields and gather information. Web 312 delivered this feature quickly and with perfect accuracy. It was exactly what we needed and upgraded our site from functional to decent. Finally, this year, after working with them for the last 2 years and watching them consistently deliver, I had them redo our site completely. They met with me as many times as I asked them to, they were quick to respond to all inquiries, updates and requests I made. They delivered the features that I specifically asked for and added great insight when I needed a little help. Most importantly, they completed the project exactly when they said they were going to. In fact, I told them I needed the site earlier than I actually needed it done just to be safe. But they were on time, which means I got the product earlier than expected...which I KNOW from years of experience is something that rarely happens with web/graphic design projects. I now have a great website that represents our business. You can visit it at www.citizenbar.com I would highly recommend working with Web 312 for any web related project. You will be satisfied with all aspects of your experience.