I had a failed windshield washer fluid pump on my '14 Ford Focus while on vacation here with my…read morefamily. The local Ford dealerships couldn't help me in the time I was around. When I called CW on New Year's Eve, they told me to come by the next day. They'd be there at 9 AM. I asked if they were aware that was New Year's Day. They were. I brought it in that morning and they looked at it, determined that the pump was bad and we agreed for me to come back in two days. Short take, they were willing to work with me on fixing my problem while I was on vacation and were reasonably priced. Let's hope I never have another car issue while on vacation here. But, if I do then I will come back here and recommend that you do as well.

This place was great-- my brakes randomly decided to go on a trip to Massanutten, and I was worried…read moreabout driving home safely with my kids, so i called their shop at 3:30 (they closed at 5:00) and they were able to fit me in that day at 4:00! Very nice, very well priced and very accommodating. The building was a little hard to find and not particularly slightly, and they didn't quite have a great area to wait, but I would definitely still recommend them!

Fantastic service all around. I stupidly locked my keys in my trunk after loading it because I was…read morein a hurry and not paying attention. I called FIVE locksmith/towing etc. companies, of those, only two answered and one was over a two hour wait. Krista with Hart's not only actually answered the phone nearly immediately, but she was also wonderfully pleasant and helpful, I was given a very reasonable quote for service pricing and a time estimate from her in probably under a minute. The estimate for wait time was 30 minutes until arrival at my vehicle. Elwood with Hart's arrived in 29 minutes and had my vehicle unlocked easily in record time. I paid and bam, back on the road to get home. I was SUPER STRESSED because my dogs were boarded and I was due to pick them up that evening. Because of Hart's ability to answer the telephone right away and swift service, I was able to pick up my dogs just as the kennel was due to close for the evening. THANK YOU so much, Krista and Elwood. You saved me a ton of anxiety and another night's boarding fee for two dogs.

Excellent! After what seemed like forever with a flat in the highway for our road service tow, a…read moretrooper came by and suggested Harts. Robert was our driver. Not only did he arrive in under 20 minutes, he found a tire store closer than we had found with our tires in stock! He was super courteous and went above and beyond. Highly recommended.

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

This place is busy. Lots of customers. Lots of work getting done…read more I had an appointment to get my oil changed. Other people were ahead of me to get my car fixed. Every single one of us left happy. Al is a good guy who takes care of your car. When I need a repair, I will be back here.

0 stars! I took my car here on a Monday to get a state inspection. They told me I needed two tires…read moreand said they could put them on but would have to do so the following day (Tuesday). I agreed and they said it would be ready by 11a/12p on Tuesday. At 1pm I hadn't heard from them so I called and they said the tires hadn't come yet (they did not tell me they didn't have the tires), but the tires would be there any minute and the car would be ready today. I called again at 330pm and they said the tires hadn't come and it wouldn't be ready until the following day. On Wednesday at 12pm, I called again and they said they were putting the tires on now and it would be about 45 minutes and stated I would get a text when the car was ready. At 2:00, I hadn't heard anything so I called again. They said the tires were on and they were waiting for a balance machine. I informed them I'd be in at 3pm to pick up my car and it needed to be ready. At 3pm I arrived at the station and they hadn't even started putting the tires on. I waited in the waiting room until 330 when it was finally done. It took 3 days for them to put on two tires, and they lied to me about its progress every step of the way. At approximately 2:05pm on Wednesday I received a notification through the Kia Access App that the theft alarm was activated. When I picked up my car and took it home I noticed that there was clear visible damage where it appeared as though someone used something to attempt to break into my vehicle. I confronted the station about it and they apologized and stated they would pay for the damages. It has been 3 weeks and they have not issued me a refund or paid for the damages despite me following up consistently. Do not take your car here!

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

They were amazing. I called them on Wednesday morning, my car's brakes were making a squeaking…read morenoise, and I needed my brake pads changed. They were able to have them done by the end of the day. The guys were extremely kind and honest. Also gave me a truly incredible price.

Good experience from start to finish. Excellent communication, excellent work. Lifetime warranty…read moreon their work. They went above and beyond to find parts that were difficult to find, and replaced all of our parts with OEM parts, even when the insurance carrier didn't require. Thank you Wes, Jason, and everyone at Ace!

Great service! Very kind and helpful gentleman. Would recommend to anyone looking to get some…read morecollision repairs/body work done on their car.

Terrible! They sent the wrong vehicle to pick up my tractor after I gave them specific model…read morenumbers. then they said they were coming next week. Got a text Monday morning saying driver was sick and they couldn't come for two weeks and sorry. I don't think Steffanie knows the difference between a lawn mower and a tractor.

They were prompt and I trusted them immediately. Clean professional equipment and the driver was…read morefriendly while being efficient. Handled my car with care and got it to the shop quickly. The price was excellent for the quality of service.

requested the drivers video to report him for cursing me out and he said to "come back big boy" and…read morethen used multiple obscenities before saying I'm not getting the video and laughed before hanging up

Excellent value and work done right if the first time. I highly recommend this business.read more