My washer broke down and while waiting for a new one to be delivered I stopped in here to wash all…read moremy clothes that were building up while I had no working washing machine. The place was very clean, the attendant very helpful, and I was in and out in under 2 hours! I recommend this place for sure!

Clean, affordable , great staff. Busy on weekends. Parking in front or back. Free dryer.read more

Absolutely way overpriced for washing your clothes. The large load is $17 for one load. The medium…read moreload is $16 for one load. And the small washers are $9 per load and I mean extra small washers. The washers do not work well at all. The only thing good about the place is the dryers are good priced and they work very good. I would not take my clothes here again for washing.​

Good laundromat and everyone was helpful, And the machines were clean with a well lit area.read more

I recently stopped by Wash Wave a new coin operated laundromat to wash a few large comforters. They…read moreoffer a variety of non-agitator style washing machines so your clothes do not get ruined. The washer sizes range from small to accommodate small loads to extra large that could fit large comforters and pillows. They also offer two different dryers sizes which include regular and extra large, they are reverse spin dryers so your clothes dry faster than other brands. All machines are coin operated, but no need to worry if you do not have cash or coins because there is an ATM, bill breaker, and coin dispenser machine on the premises. The facility has all brand new machines and is very clean and the staff is very helpful and attentive. They have detergents, bleach, fabric softeners, dryers sheets, and stain removers available for purchase if you happen to forget yours at home. The laundromat has several large screened tvs to keep you entertained while doing your laundry. And is adorned with dozens of live plants which I felt was a great touch! I highly recommend stopping by to do your laundry or utilizing their drop off laundry service. Wash. Dry. Fold. Repeat at Wash Wave!

Excellent pick up and drop off service. You can get it done…read moresame day or have it delivered the next day. I missed a pick up and they allowed me to reschedule which inteuly appreciate. I use my own detergent, fabric softener and dryer sheets because I have skin allergies.

I had two bags of laundry scheduled to be picked up. No problem, paying for wash, dry and fold. I…read moredid realize there were a lot of clothes though it was scheduled on line to pick up the next night. On my way home from work, I stopped in to pick them up. The woman said they were are washed and dried, but not yet folded. So, I gave them an extra day. The next day I went to my first job and then went to my second. I was thinking it would give them time. I could save them a trip for delivery and just pick them up. I decided to go during my break. To my surprise, the clothes were folded very poorly, socks and underwear were just thrown in a bag, some folded, some not. I will NEVER drop my laundry with this place again. The clothes that were folded, nothing was folded evenly. Dress shirts were sloppily folded as were most of the pants. Definitely a large waste of money on that one. I will continue to use my old laundry mat.

I like this laundromat in that the equipment is all new, it is not usually crowded, the staff is…read morereally nice, it is (IMPORTANT) well-air conditioned (I am a winter girl and I strongly dislike the summer and the heat) -- but there is one MAJOR issue with it -- no matter what washer I use there -- and I have sensitive skin and use unscented, dye-free detergent, and my clothes always come out smelling like weird perfume. I've actually been unable to get the smell OUT of some clothes so I stopped going there, because it smells like old lady perfume or something and is strong. Once, I did my sheets there and had to re-do them all, because my bed smelled like a herd of old ladies or weird white ladies with bad taste from department stores were sleeping in it. I used to always go to the other one on Main Ave. -- which has a severe lack of washers because the staff uses them and does not care if there are none for customers and will let stuff sit in dryers for a considerable amount of time, even if people are waiting to use them. They suggested East Ave, and like I said, great facility, great people, but I don't understand the perfume smell. If it happened once, I'd not complain -- but it happened more than once, and I really don't like the time waste of doing laundry as it is, so having to do it twice is just painful to me. Maybe they'll look into it. I know I have a bit of a wolf nose, but it IS strong and my husband noticed it, too, since I never smell like old white lady.

Worst laundromat ever. Their machines are faulty and they…read moredon't refund you when their machines don't work.

I never use a laundry mat service but I had to wash a comforter too large for my machine. I took it…read moreto this business and it was a great experience. Elaine (who works there) was super helpful, she showed me how to use the machines properly and was super friendly. I give her customer service rating an A+++++++ this laundry mat was reasonably priced for what I needed and will now be using this establishment once a month.

Very happy with the girls taking care of the place and the new owner looks like she's gonna be…read morefantastic. No complaints about Super Suds Laundromat

This is one of the worst Laundrymats in Waterbury! The dryers are so gross! The washers are slow…read moreand breakdown ...All the time! How can it possibly take anyone 4.5 hours to do 3 loads of laundry!! Well guess what I was the luckiest person at the laundrymat! All 3 of my washers had a problem, so yes it took ME those 4.5 hours!! Ahhh I could only mutter under my breath as I wished these washers (& my pain) would come to an end!! I knew this place sucked but I procrastinated on my laundry and this was the outcome!!! My downy never reached the clothes so nope no soft sheets, socks, or shirts for me! Rough & scratchy is how I have to wear my clothes this week!! I did give it 2 stars because there's a game machine I played and won 10.00!! So I was only about 8.00 in the hole walking out! Someone please remind me to do laundry during the day so I don't have to painfully go to the only 24 hour Laundrymat in Waterbury!!

October 11th 2016 11:10am This is the dirtiest and unkempt…read morelaundromat I've ever been to, if I could give them ZERO stars I would. Their dryers are not inspected on a regular. I spent over 20 dollars to wash my clothes only to have my sheets be dried with gum. Their dryers have ruined my sheets. I go up to the counter to ask what they can do about it they said nothing. I even asked for at least a free wash since the gum came from their dryers, I was told nope. I bet you're wondering how do you know the gum wasn't from you? I'll tell you how I know I separated all of my sheets by sets and one set came out of the dryer with gum all over it. Everything else that I dried in the other dryers came out fine. I even had to stop another customer from putting her clothes on the dryer. I even had to go back up to the counter to ask the lady working to put a warning or an out of order sign on the dryer. (Dryer number 40 btw) I really shouldn't have had to do this. It should have been the first thing the woman working should have done the moment I told her. Don't waste your money here because they definitely don't care about the customers who spend their hard earned cash here. Also customer service are RUDE.

I never knew that this was in Watertown for 30+ years. I was driving down to Seymour and Ansonia to…read morego to the Laundromat because Woodbury doesn't have one anymore. Mary was a charmer the owner.

Great neighborhood laundromat... The owner Donna is always there with a smile on her face. 5read more

Extremely rude owner the guy didnt speak english and weighed my clothes in the basket and priced…read moreit. I politely asked him for the weight without the basket he slammed on the counter and went off on me telling me to hurry up spic. Worst experience of my life . Highly disappointed and extremely hurt.