An Exceptional Experience at Toi Spa…read more My daughter and I had the pleasure of visiting Toi Spa yesterday, and from start to finish, the experience felt incredibly thoughtful and elevated. What truly made our visit exceptional, however, was Nataly. Nataly's attention to detail is impeccable. She was meticulous, patient, and genuinely committed to making sure everything was perfect. You can immediately tell when someone takes pride in their craft, and Nataly absolutely does. What impressed me even more was the care she extended to my daughter. She was incredibly attentive, warm, and made her feel completely comfortable and special throughout the experience. That level of personalized service is something you don't always find, and it made our mother-daughter visit even more memorable. If you're anywhere near Miramar, put Toi Spa on your list and ask for Nataly. Whether you're treating yourself to some much-needed self-care or making it a special outing with someone you love, you'll be in wonderful hands. Nataly, thank you for making our visit such a beautiful experience. We'll absolutely be returning. Your hands and feet will thank you.

Nail Salon Review…read more Absolutely HORRIBLE experience. I'm honestly sitting here crying because I have never received service this bad in my 36 years of life. First, during my pedicure, the water was initially cold. The technician emptied it, refilled it, and told me it was hot. It was extremely hot--so hot that I now have blisters forming on both of my feet. This was completely unacceptable and extremely concerning. Second, once my pedicure was finished, I noticed she had not applied a top/gloss coat. Third, I specifically asked for black chrome nails. The technician told me she did not want to seal the chrome because "that's not how she does nails." I spoke with the manager, and only then did she buff my nails and completely start them over. Finally, I looked at my finished nails and was shocked. My two hands are completely different colors. One hand is solid black, while my right hand is silver chrome with a black base. This is NOT what I asked for, and the finished result looks completely inconsistent. The technician's name was Cynthia. I absolutely DO NOT recommend this nail technician based on my experience today. I came in expecting a simple, relaxing nail appointment and left extremely upset, disappointed, and with painful feet that are now blistering. This was, without a doubt, the worst nail service I have ever experienced.

I had a great experience at this salon! Channi was great, she made sure the shape, color and…read morefinish were exactly what I wanted. Staff was friendly!

Yailin exceeded my expectations. I've never felt so comfortable at a nail salon. She was kind,…read morepatient, and very detailed. I'll definitely be coming back here again!

Everything is perfect the young lady that takes the appointments really nice Raisa is the best I…read morebeen doing my nails for a while very professional

I called on Saturday, 7/12, to see if they had availability for a pedicure, and they were able to…read morefit me in an hour before closing. I was visiting from out of town and had limited time in the area so I appreciated them accommodating me on short notice. The technician who started my service was very kind, but she mentioned a few times that she wasn't feeling well. Out of concern, I told her she could skip the polish and stop early. Later, I regretted that decision and called back to see if I could return to have the polish applied. The receptionist was not particularly friendly, but eventually agreed I could come back the next day, Sunday. When I returned, the overall vibe was a bit off. The receptionist and the new technician seemed cold, and it felt like there may have been some internal discussion about the situation. Nonetheless, the service was completed. Unfortunately, by today, Monday (7/14), the polish on one of my toenails has already chipped, which is frustrating so soon after the appointment. When I used to live in Miami Lakes and when I come to visit, I typically go to the other location by Veterans Park and see Magalys, and I've always had great experiences with her. They were unfortunately booked for the rest of the weekend. While I've had consistently positive experiences at their other location, this visit was disappointing by comparison.

This is a great nails spot. I got them done last week they are very nice. I went to Amy for my…read morenails and eyebrows. 10/10.

I haven't been here in a while but I'm so glad that service and quality have not declined…read more Everything went quickly and I LOVE the finished product

We had a little bit of time before meeting family for lunch and my wife needed a polish change…read more She asked if they could take her and they did right away. I sat near the front and watched as many of the technicians on hand were busy with customers at the nail and pedicure stations.

We were meeting family for a late lunch and we'd arrived in Miramar waaaay early. I needed to get…read morea polish change and was planning to try to get an appointment at one of my usual places tomorrow. However, we passed this nail salon, and I decided to take a chance on a walk in. Stopped in and yes, they could accommodate me right away. This place is quite busy with a lot of employees and nail stations. The gal who was going to do my nails brought over a color wheel of choices. And I found a color similar to the one I'd been using. In no time at all, the polish change occurred and I was sitting drying my nails in front of a small fan. She did a pretty good job. Although, anything would have been an improvement. Their prices are a few dollars more than what I am used to, but since it was a pre-holiday weekend, I didn't quibble. The gal doing my nails was efficient and professional, but didn't try to engage me in conversation -- I'm not sure of her English abilities even. In any case, I was glad I took a chance and stopped here. Exactly what I needed for a boost.

I only come on Sundays, and they are always so fast, the most I have had to wait was one time for…read morenot even 5 mins. Great selection of colors and they do a great job on pedicures, gel manicures and dip! Great prices too!

I went to a gel manicure yesterday and my polish is already chipped today. The place and tools did…read morenot look clean. The prices were higher than I expected. Overall not a great experience and would not recommend it.

Ashley is TRULY THE NAIL GOAT ! I came in for an appointment on a Saturday at 1 PM and she was…read moreready to go and so professional. I didn't have to wait and her salon suite was clean and aesthetic. The color options that she offers for your nails as well as the variety of nail art and techniques makes her a great option to go to, especially if you are not sure what you want to do with your nails. I would highly recommend her and will be returning .

Absolutely obsessed with my nails! So impressed by Ashley and her hand painting skills! Super nice…read moreto talk to and she really takes care of you! Recommend a million percent!!

They use the best products and have the best staff. Everyone is very friendly and experiencedread more

I went in today only having done gel and dip previously. I explained this before any service and…read moreasked for a recommendation on what service I should get if I want to add extensions. We landed on apres. The nail tech was rushing through the whole service and applied almost every tip on my left hand crooked. I asked him to fix it and I was able to fix most of them by filing but had to redo the whole application for my index finger. Upon further inspection I noticed the nail length on my left and right hands were way different so again I had to ask the tech to fix it. This whole time I'm waiting to see if my cuticles will be addressed but I didn't say anything because I've never had the service before and didn't know at what point it would be done in the process. The service ends and my cuticles weren't touched and I was so confused but at this point I had been there so long and felt like I was babysitting the tech the whole time (he seemed so annoyed with me but I don't want to nag and I'm sure he doesn't want to be nagged so some more attention to detail would've been appreciated) so I just wanted to leave. I go to the front and I asked if cuticle work wasn't included on services anymore. He informed me that it's an extra add-on I should've asked for because it's not typically included for any service besides regular manicure and gel manicure. So then I said they should let people know this if they're new to the service and then the front desk guy starts arguing with me about how I should have asked. How would I know to ask if that's typically the standard for most services? He continues to go back and forth with me (which is ridiculous and insane) and I eventually had to just cut him off and say can I just pay and leave I'm not going to argue with you anymore. So I paid and left really annoyed. As soon as I left I looked up if cuticle work is typically done with apres and IT IS. I'll attach the screenshot. If they're going to charge more for cuticle work whatever but you have to let people know if that's something specific to your salon. Overall super disappointing experience especially because this has been my all-time favorite nail salon for like 8 or 9 years. Even when I lived out of state, I made it a point to always come get my nails done here when I visited. I've recommended this place to countless people over the years and I'm honestly sad at the service and attitude I received today.

My first mani/pedi experience in Florida and I'm in love! Michel did such a great job, took her…read moretime, and was very meticulous. Her suite is very comfortable, clean (equipment as well), and smells amazing. She sets the bar super high for other nail salons and no one will be disappointed with her services. - P.S. take it from a person who is very obsessive about her nails

AMAZING work and a WONDERFUL conversation....I will be back...love my nails I finally found me a…read moreforever nail tech...Thanks Michelle

The best service! I love this place, the staff is super friendly and very accommodating. The salon…read morevery clean and inviting. The girls do a fantastic on my nails every time. 100% recommend

My go to for nails. Never had a bad experience. I've gone to a few of the nail techs and everyone…read moreis equally great. Clean location, good service.