This was my first time here, and I couldn't be happier! Mike fixed my bent license plate for free…read morein just 2 minutes. He genuinely cares about customers and his Fast, friendly, and professional service. I appreciate His kindness. I highly recommend Mike and this shop. Thank you so much!

I highly recommend the garage and in particular Mike and his work as head of the Auto Body shop…read more After a couple of accidents of different magnitudes Mike and his team restored my car to great almost new condition. If there were certain adjustments needed he immediately identified them and addressed them. He is attentive to details and concerned about customer satisfaction. I have referred others who have been happy with his work. Palmer's is a long-standing company in the Arlington community.

I had a wonderful and easy experience. Coming in I had some terrible news and the last thing I…read morecould think of doing is dropping my car off and filling out all the paperwork. Everyone immediately saw and came to help me out and was very kind. I can't thank them enough for how easy they made the process for me. When I went to go pick up my car, Vincent was the one that worked on it. He was extremely friendly and nice and showed me my car. He did such a wonderful job on my car and leaving some extra thoughtful things behind. Thank you so much again and hopefully nothing bad happens but I would definitely be coming back for sure!

Needs mention: In late July, a young woman making an illegal U-turn in the parking lot at Barnicle…read moreBilly's restaurant in Perkins Cove, Ogunquit, ME, bumped into my parked car, cracking the bumper. The great attendants got all her info, filed a police report, and, incidentally, had video of the whole fiasco. I was in the restaurant. My insurer & her insurer did not perform particularly well, but the Hynes Collision Center in Belmont, MA did a great job, going well beyond the minimum required. Joe, the team member at Hynes who did the work on my car, was terrific! I cannot recommend them highly enough! Thank you Joe, and thank you Hynes!

I'm old enough to have a vivid memory of family run businesses where you walked in, spoke with…read moresomeone, and knew you were dealing with no nonsense honest to goodness business people. I needed minor bodywork on my 2024 RAV4. Mark looked at the damage, acknowledged that it wasn't a big job (how often does that happen?) and gave me a very fair quote . The work was done on time, one would never know that there had been minor damage on the right front fender, and it was a pleasure to pay such wonderful people. If you or anyone you know needs bodywork, I recommend DGC without any hesitation. Now, if we could only clone them!

First time I had to goto get my car fixed for a hit and run. My friend referred me to here and I'd…read morehave to say best choice ever. They were super friendly and helpful. They were very clear walking through the insurance appraisal and prices and showing it on my car and what they'd be working on. They went above and beyond and buffed/painted another small part that happened from another car backing lightly into my bumper previously (again my car was parked and me not in it). Finished it within the estimated days and did an amazing job! Great service and good people.

I recently had my vehicle repaired at Pasquale Auto Body and was thoroughly impressed with the…read moreservice provided by Chris. He was exceptionally professional and easy to deal with, making the entire process remarkably seamless. I appreciated being kept consistently updated on the progress of the work, as his communication throughout was excellent. The quality of the repair was outstanding, and I highly recommend this shop for their craftsmanship and dedicated customer service."

Great work, nice people, and they coordinated with my Ins Co…read more Chris does an excellent job as a "front man" and has great communication skills. I could not have asked for a better experience.

A friend recommended CLM when our Subaru Legacy sustained extensive damage to its coachwork. Robert…read moreand his colleagues at CLM could not have been more kind, helpful and supportive. They understand the system, explain everything very clearly; they really take care of you. Their engineering was outstanding too. Back came our car as good as new in a remarkably short time, restored to gleaming showroom condition, sparklingly turned out within and without. Exemplary service.

Called ahead to get my car checked for an engine issue. Went in person and the guy at the front…read moredesk bald with glasses spoke to me with the most awful attitude. I had my inspection done last year here but now I will never give them business again. Do not recommend!

My go-to auto shop…read more If you bring your own fluids and parts, most shops won't put it in your car. They want to sell you the whole package. Or maybe they don't trust the parts you bring in. But I'm trying to save money usually when I go in for an auto repair. I've got a 10-year-old german car and no garage to do my own repairs in. If you ask, you'll get good advice from the mechanics here. If you don't, they put your part in and let you be. It's a good, honest, affordable shop here and I've been very happy with the service.

Carlos is a great guy! Best prices around and quality work. He doesn't over sell services, he tells…read moreyou exactly what's wrong and fixes it correctly. He's caught multiple issues after work from the dealership or other mechanics. Brought my car to a different shop once for a small service and then to his shop a month later for alignment and wheel rotation. Turned out my tires had practically no tread left and risked a blowout. It wasn't visible without a lift due to the dealership selling the car with the wheels on a larger negative camber. Other shop didn't say anything about it but glad I brought it in because I was traveling out of state frequently at that time. Saved me from a blowout on the highway. Only shop I trust to not just do the service needed at the moment but looking out for other issues or what to expect down the road.

Trad - also doing business as AAA Auto Clinic - is definitely one place to avoid. My review from…read morethe other page: Do not go there for your inspection!! My car failed for two reasons: one was a problem with my windshield fluid (broken pump, no one's fault but the pump) but the REAL PROBLEM was the guy failed it for "front end". I asked what that meant? He told me I needed new shocks or struts, pointed to my left front tire and said "something under there". Said I would have heard it when driving over a bumpy road. Show me a Massachusetts road that is not bumpy. I never heard a thing. Then he told me I needed new rear brakes (mentioned by someone else in a Google review), but would NOT note the brakes or mysterious shocks/struts on the inspection report. If this were legit, how would anyone know what to fix??? I told him I would call the dealership to get the pump ordered/replaced, he was very quick to tell me that they could do all of the repairs for much less. No ****ing way would I let him near my car again, I went to the dealer who did the repair, did a thorough inspection (no problems!!!) and then they did the second inspection which I paid another $35 for. Note the inspection report photo where he noted "motor dos (sic) not blow water to the windshield"; the "water" is actually windshield fluid! He was aggravated with me when he told me my car needed "water" and I asked what he was talking about. I filed an online complaint with the RMV, if you have been screwed by these people I urge you to do the same.

Convenient place for my MA state inspection. I used to take my 20 year old well-maintained car…read morethere for inspection. It always passed but often needed a minor repair- such as a brake or hazard like. They always made the repair quickly and at a reasonable price and then my car passed. Brought in my new one year old car this week. I was planning to relax and catch up on email while waiting but they were done very quickly. I appreciated how quickly the inspection was completed.

A1 is an exemplar for automotive shops. When you bring your car here, you can expect both friendly…read moreservice and complete transparency about the nature of repairs, pricing, and the timeline for completing work. I've been taking my 17-year-old Kia to them for the last several years, and they have done everything from replacing broken sway bar links to managing to fix the catalytic converter when a needed part was unavailable due to supply chain issues in 2022. They are upfront about the most that a repair might cost, but they always try to fix things in the way that results in the lowest price tag for customers. Moreover, they give realistic and reasonable timelines for how long things might take to complete, but they often finish up ahead of when they estimate. Once again: an exemplar for automotive shops!

Knowledgeable and honest - best mechanics. Few surprises;…read moreused for more than 15 years with multiple vehicles.