First off, the woman, Donna, at the front desk is extremely arrogant and condescending. I would…read morenever have her work at my business. Although the free inside detailing Is nice, I wish they had asked. They moved all of my personal belongings under my seat and in the backseat and put it back where ever they wanted. I definitely wouldn't have let them clean my car had I known that's what they were going to do. They should really ask before moving peoples belongings. I wouldn't recommend this place. I got misinformation multiple times.

Great job and very speedy. The car looks like new. And they detailed and washed it before we…read morepicked it up, a wonderful surprise! We've gone to Dudley in the past and will definitely use them for any (hopefully not) future car needs.

I had a wonderful and easy experience. Coming in I had some terrible news and the last thing I…read morecould think of doing is dropping my car off and filling out all the paperwork. Everyone immediately saw and came to help me out and was very kind. I can't thank them enough for how easy they made the process for me. When I went to go pick up my car, Vincent was the one that worked on it. He was extremely friendly and nice and showed me my car. He did such a wonderful job on my car and leaving some extra thoughtful things behind. Thank you so much again and hopefully nothing bad happens but I would definitely be coming back for sure!

Needs mention: In late July, a young woman making an illegal U-turn in the parking lot at Barnicle…read moreBilly's restaurant in Perkins Cove, Ogunquit, ME, bumped into my parked car, cracking the bumper. The great attendants got all her info, filed a police report, and, incidentally, had video of the whole fiasco. I was in the restaurant. My insurer & her insurer did not perform particularly well, but the Hynes Collision Center in Belmont, MA did a great job, going well beyond the minimum required. Joe, the team member at Hynes who did the work on my car, was terrific! I cannot recommend them highly enough! Thank you Joe, and thank you Hynes!

Exquisite service, with unsurpassed quality every time. I recommend family and friends to these…read moreprofessionals for all our professional needs to our vehicles, not just auto body. Highly recommended!! Thank you Bacon Street Auto Body Team :)

Genuinely the worst experience I've had after any crash, and I had a bunch. Don't even know where…read moreto start. First of all, left the car at the beginning of November without engine being in trouble. They managed to not even turn in on for almost two month, that lead to it being completely broken. So they had to order a complete new one for almost 30K which made me wait another month and half. Just mind that I left M4CS(2025). Secondly, the car couldn't turn on the sport mode at all, even after I brought it back to him, he couldn't fix anything and asked to see the official dealership. Thirdly, he promised to change the steering wheel but after the car being there for extra 3 days that didn't happen either, obviously he made up a story that I wouldn't get my inspection with it when I already had an inspection done on my previous car with the exact same steering wheel. Fourthly, there is an inspection center right next to him, he also said he would get that done, but guess what? No, not the steering wheel. Now I have an engine check light always on which wouldn't allow me to do the inspection as well. I could keep going with it. When I call on Friday to ask about when I would be able to pick up the car, I'd then ask so next week? His reply was, "how next week?"(like he is about to finish it tmr) So I called on Sunday and he gets surprised that I call on Sunday. Calling on Monday he refers to Wednesday, calling Wednesday he says tomorrow, calling Thursday finally made me get it on Friday. I did not leave my car there it was my dumb little brother who crashed it as well when I got out of town if you had any question why I was dealing with this bs. Yeah, as you can tell the fourth month of his great working on my car has been going and my it is still not fixed. I'm not asking, I'm making sure you are not bringing it car there unless it's a Prius or something worse. There is about 20-40 shops in 5-7 mile range. Just pick at random and you will have a better experience. If you think I'm making this up you can contact me at elbertrassuyev@gmail.com I'll provide any type of evidence.

Great service, response time, and all around great work. I've been here twice (after two hit and…read moreruns on my vehicle), and each time I've been helped and very happy. They are professional and got all the exact parts I wanted, would 100% recommend

Excellent service, quick turnaround, fair and transparent pricing. I brought in my Toyota Camry to…read morehave the bumper replaced after an accident and Rodolfo was great to work with. Highly recommend.

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

I called and they were able to get me in and out the same day. Everyone was incredibly friendly,…read moreand they successfully popped out a dent that three other places said couldn't be fixed. I couldn't be happier with the experience. Travis was especially great to work with. Highly recommend!

Truly outstanding! I was there today for the first time today to check out a squeaky sound on my…read morecar. They were great-- John rode with me in the car to hear what was going on (I've never had another car shop do that), and then gave me expert advice that was 100% honest (i.e., I didn't need to get a repair unless I want to as the car is totally safe as is). They are kind, professional, and competent.

This is a quality establishment. Every time i've had problems with my car I drop it off and it's…read moreresolved quickly and affordably. I've never left a review on this app, but I felt compelled after my most recent visit. If you're having care problems in the Waltham/Watertown area, this should be your first call.

I had a very disappointing experience with Sako Auto Body. After someone hit my parked car outside…read moremy apartment, I took it to them for repairs. From the start, things went wrong. They ordered the wrong wheel, installed it anyway, and returned the car to me claiming the job was complete. Worse still, after taking my car to the dealership for a follow-up inspection, the technician discovered damage to the front axle, hub, and bearing--despite the accident occurring in the rear. Sako Auto Body had completely missed this or refused to address it, leaving me to cover those costly repairs out of pocket. On top of all that, the TPMS (tire pressure monitoring system) warning light is now permanently on--something that wasn't an issue before the accident or before they worked on the car. Overall, I found their service careless and unprofessional. I wouldn't trust them again and can't recommend them to anyone looking for quality and accountability.

Carlos Manger off Sako Auto Body Inc watertown , he worked on my car very excellent. I am his…read morecustomer and I review him 5 stars for doing great job. I am appreciates for him. Once again, Thank you very much for your help.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

Took my car here after a hit & run - did fantastic work! Even cleaned my car with no charge,…read moreinterior & exterior. All the staff were extremely friendly and communicative. My car did take longer than expected due to some delays and I had to call to get an update, which was my only qualm - wish they were more proactive in giving me that update since they seemed to know about the delay at least two days before I called. Very convenient to also have transportation to Enterprise & to be able to drop off my rental at Glenville when picking up my car!