Royal Flush goes above and beyond. Their communication and loyalty to their customers is refreshing…read morecompared to other local businesses'. They've been there to help my grandmother on the spot with her water when her husband passed away and they've helped me with my first home anytime we've run into a plumbing problems. The value of the company goes far beyond plumbing! There is no one I trust more to call!

We got home from a brief business trip and.... no heat in our home. Yikes!…read moreRoyal Flush managed to squeeze us into their full schedule and made it up our hill on the same day, and then got the heat going. A very good thing for us in the January cold. Many thanks, guys!!

They came out the next day and repair the issue in one visit. Jordan was awesome…read more Bob

I paid a tech to clean my furnace in October. It is February and the furnace keeps going into hard…read morelock out. I called a different company who found the furnace was not properly cleaned at all. I don't trust these people anymore.

Scott has been in the business for decades and is one of the most honest and hardworking…read moreprofessionals I know. He brings customer service and care to the job everyday and is always honest and up front on what's needed. whether it's the coldest or hottest day of the year he's there to keep your family comfortable. Scott is now working with his son handing the business and customer service to another generation of Guenard's after his father and brother and his own exemplary service.

From the owner: 30 plus years of experience, Family ownedread more

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

Nashoba air and boiler installed a heat pump in December 2021. Within a few months it stopped…read moreworking they quickly came out and refilled unit. And then a second repair that took two days to fix. They repaired the unit, but not all the water damage With streaks of bluish green down my new walls. Now warped and swelling. The leaking units caused damage to two bedrooms in my home as well as exterior siding. They denied and refused to supply me with their liability insurance carrier. They're so unprofessional. Other companies can install heatpumps. Who will stand-by their product and installation. Not Nashoba air and boiler. 0 stars should be an option!

I needed a shower mixer replaced, a simple repair that most homeowners could do in an hour or so…read more Since we only have one shower, I decided not to DIY -- if anything went wrong, it would have been a huge problem. Nashoba quoted $850 for the entire job, including labor and the part, which costs roughly $100. I was completely shocked. Then came the "discounts": $100 off, and when they saw I was still stunned, another $50. It felt like buying a used car, with a high-pressure negotiation designed to make me feel like I was getting a deal, when in reality I was being ripped off. If I hadn't shown my shock, I likely would have paid the full $850. The work itself was fine, and the technician was polite, but the price was outrageous. The national average for this job is $375-$450, and even in Massachusetts, the high end is about $575. I paid $700. I later learned that Nashoba Air & BoilerWorks is owned by Sila Services, backed by Goldman Sachs. This corporate structure adds overhead and drives up prices for customers. I thought I was hiring a local company, but I was wrong -- this is part of a multi-owner corporate platform. After reading other Yelp reviews, it's clear my experience was not unique. I wish I had read them first. If you want reasonably priced plumbing, I strongly suggest looking elsewhere for a genuinely local company.