Gordon is responsive, professional and reasonable. We have trusted him with our plumbing for almost a decade.

We were in need to find an honest plumber. Boy did we find one! The service was great, on time and they did a clean job. I would give them a 10 star rating if that was a choice. I highly recommend Top Notch Plumbing!!! read more

While working on backyard renovations I discovered a leak coming from my irrigation system. Gordon and one other man (I can't recall his name) were able to come out and diagnose the issue. There was a diagnosis fee (that did not go to the total cost of the job); however, I understand that as it took some time and digging for them to find out what all was going on. After diagnosing the issue, Gordon walked me through what was going on and gave me different solutions. Gordon was to the point and honest in his assessment and recommendation and I didn't feel pressured at all. I went with the more permanent fix, capping pipes and removing the irrigation/drip system. Gordon and the other guy (so sorry I can't remember his name), were approachable, professional, prompt, polite, and reasonable. They had to lift some turf that I had installed less than a year ago but were meticulous and cautious and it looks as if it wasn't touched at all! Top-Notch plumbing has been the most efficient and the friendliest plumbers I've ever dealt with. While having plumbing issues is never an enjoyable experience for a homeowner, I walk away from this experience with more knowledge on the plumbing at my property thanks to them. I will definitely recommend Top Notch plumbing to others and will be giving them another call in the event that I need a plumber. Thanks guys! read more

Harrison was outstanding proficient and professional; knew what was wrong immediately, fixed it and was clean without a trace of dirt left behind. I highly recommend. Bree W Lampley read more

Had one of those - the hubby thinks he can fix it - weekends and he not not only broke the toilet but broke off the shut off valve for the toilet! Gordan and his son were so awesome and able to make the whole mess disappear! This is our 2nd time using Top Notch for the honey do list that went wrong! I can not thank them enough for not only their service but for always cleaning up the DIY issues. read more

Top - Notch Plumbing - Plumbing Near Me - Escondido, California

Not trustworthy. Don't waste your time. I spoke with Gordon Retherford on the phone about the job, and I sent him a video. He made appointments, cancelled them, kept us waiting for over a week, and now he cancelled the job. It's obvious that he wanted a larger job than this, based on his behavior after speaking to me. I spoke with him after someone else had called him about the job. He kept making comments, on the phone, that the job he was being asked to repair might need a "complete redo", since he is being asked to repair someone else's work. He asked for some more photos of the job, (he already had some photos provided to him), so I sent him a complete 3-minute video explaining exactly what was wrong. I made it clear when I sent the video that the job isn't a complete redo, and that is clearly why he didn't bother to show up at all. He strung us along and created unnecessary delays for me when the job is important for safety. I had a construction business for over 2 decades, and I know what the job requires. I also know the signs when someone is fishing for a larger job, including when they try to find out how much you know, so they can find people who they can overcharge or upsell. He never said he didn't want a small job, but he also didn't cancel when it was clear that the job is small until over a week later. Whether or not he can do good work isn't important here: if you can't trust someone, don't give them work. read more

Top notch has been my plumber for about 7 years. I called him at about 7:00 AM Saturday morning, New Year's Eve because my water heater blew out. He and his helper arrived about an hour later with a new WH. It took them about 3 hours and he was done. He always uses commercial grade copper pipe and does a first class (dare I say "Top-Notch") professional job. I highly recommend him. read more

Great service !! Definitely Top Notch Owner was very efficient and knowledgeable Highly recommend read more

We noticed a water leak Sunday night coming from the ceiling in our downstairs family room. We isolated the source of the leak to the upstairs' shower; although we went sure exactly where along the piping the leak was occurring. We called Top Notch Plumbing Monday morning and they sent out a crew first thing the next day. They came right on time and made one relatively small cut into the ceiling and were able to find and fix the leaks without having to dig into tile floor in bathroom. Gordon and Cameron were done within two hours and for a lot less than I anticipated. Very pleased read more

Top - Notch Plumbing - Accessing the leak... - Plumbing Near Me - Escondido, California

Like the name says ... top-notch! Fast response, friendly, knowledgeable, good service, no hassle, and good pricing. Just what we were looking for. I would recommend to anyone. Thank you Gordon! read more

ALERT! DO NOT use Top Notch Plumbing (Gordon R. Is owner) as the only thing too notch about them is the OVERPRICED shotty work. We hired Top Notch Plumbing as we received a referral from this group for them. First of all, when my husband asked them to come and troubleshoot he NEVER mentioned the $140 fee to do so until after arriving at my door. I asked him if the fee would apply to whatever work I had him do and he said NO!!!!!! Most professionals disclose this fee before coming and most apply the fee towards repairs if you decide to go with them!!!!! NEXT he called my husband and exaggerated the issue at hand so that my husband thought we had an acute emergency. He proceeds to tell my husband that it will cost us $850 for the repair. He asked me to go buy a $125 professional grade fan to dry out the area when he could have and should have just pumped it out himself as a plumber. So, he presents me with a bill for $990 (not including the fan I purchased on my own) & he told me now my kitchen sink, dishwasher and disposal cannot be used and there was about 3 inches of standing water in my sink so we would have to replace the leaking pipe he removed! He said he would call my husband with the estimate for that portion of the work. Gordon called my husband to tell him that replacing the pipe he removed and "grading" where the pipe was would run $5700. My husband asked him why he didn't simply replace the portion of pipe he had removed so as to actually not only stop the leak but fix the issue at hand. He had no valid answer for this. Needless to say my hubby told him he had overcharged us and he was going to get other quotes for this work he was suggesting we still needed done. Bottom line is what Top Notch Plumbing was going to charge us $5700 to do we got a very honest plumber to do for $200 cash. The new honest plumber said he agreed that Top Notch Plumbing did not fully do their job and overcharged us. He didn't even know that we had already paid over $1000 for the work + fan that he did half assed leaving us with more work to be done. PLEASE DO NOT USE TOP NOTCH PLUMBING as they will take advantage and Rob you blind while creating issues that aren't even there so as to get more money from you!!!!!!!!! read more

I did some DIY but couldn't get the plumbing portion done right. Called them and they came in and fixed it. Now it's all to code and everything works great. They're fast and responsive, I highly recommend them and will call them again for sure. read more

Great experience with Top Notch. Gordon and Cameron arrived when they said they would, wore masks the entire time and were professional and organized. They installed my garbage disposal and re-plumbed my kitchen (last minute) for a fair price. The left my kitchen clean and disposed on the old unit and all packaging. Great job overall, highly recommend Top Notch. read more

Gordon was recommended to us by a few people in the Escondido FB group, we've had him out to our house twice now. Very honest, reliable, reasonable and nice guy. He's done some simple snaking to replacing a broken pipe underneath our house in the crawl space. read more

I needed two faucets replaced. They were friendly and came within the timeframe they said they would. They also called to let me know when they were coming over which I appreciated. read more

I have had Gordon over to my home several times for repairs, clean outs, and upgrades of fixtures. His work really is TOP NOTCH. He will tell you up-front what the pricing will be and how long it will take. He and his crew are near and clean. HIGHLY RECOMMEND! read more

I have used Gordon twice before for plumbing issues, so I called him again when my upstiars tub was leaking into my front entryway ceiling. He disgnosed the problem quickly and had it fixed within 90 mins. As with my prior experiences, the cost was well within the range I expected and the work was done well. Highly recommend Top Notch for home plumbing repairs and projects. I'm a big fan. Don J read more

Recently bought a house in the area and with it, some plumbing issues. Gordon came out and took a look, in less than an hour he knew what would fix it, and what the cost would be. Appreciated that he was really upfront with my options (repair vs replace) and answered all the questions I had about them. Quick, efficient, and fairly priced. We have additional work that we'll need done in the future, and when I asked about it, he told me what it would run and what rebates were available if we did the repairs soon, which was super helpful. He seems like a genuinely great guy and really felt like he was not only paying attention and addressing my concerns, but providing additional information so I had a better idea of what was needed. Definitely sticking with him! read more

Our 13 year old water heater died and we were in a fix. Top-Notch Plumbing came to our rescue! They are professional! Their prices are reasonable - in fact, they beat out the competition! And to top it off, they also came in the house and spent another 15 minutes with me off the clock discussing what brand of new dishwasher to buy and when to buy it. Top-Notch Plumbing reminded why it is always best to go with a local business - Customer Service! Top-Notch Plumbing has amazing and truly heartfelt customer service! read more

This company goes above and beyond. They give you exceptional customer service at very reasonable rates. I've had them our for a variety of issues as I have an older home. They have never disappointed me!! read more

Thanks again Top Notch plumbing! Replaced a water heater in our house! Came out the next day ! Great quality work and good price. I had them clean out a main drain in the house! Very satisfied! read more

We have worked with Top-Notch Plumbing in Escondido for many years. We first used them when we had a line leak under the driveway. Gordon's estimate was competitive and solid. These guys are professional, respectful and don't mess around. They get the job done and it's always been excellent. After our first experience with Gordon, we never looked anywhere else. We have a plumbing issue? We call Top Notch Plumbing. They don't play games with the pricing. It is what they quote. They can do this because they are experts in their field and know what things cost. They just installed a new water heater for us with all the code upgrades. It's beautiful and we are very happy. Local business, been around a long time and super professional. Also, very nice guys! read more

Top notch plumber did not show on time. Replaced one of my toilets with one that was not what I wanted. Charged too much. Refused to give me an invoice after asking them several times to please send me the invoice. Will not recommend them to anyone. read more

Gordon was not only on time but arrived early. He reviewed the problem and suggested a replacement of the kitchen sink faucet was needed. He completed the total job within 45 minutes. Great reliable, dependable and very affordable plumbing company. Additionally he and his assistant Cameron were most professional and friendly. I highly recommend this company!! read more

I have used Top Notch Plumbing to all my plumbing needs. Gordon the owner in itself is top notch no wonder why his company called because is far less than top notch. Outstanding service all the way and he will also include some education for care and prevention. read more

Gordon from Top Notch came out to install a toilet. It wasn't a big job, we all knew that - I just didn't want to do it myself since we had just replaced a floor due to a leaky toilet I installed. Top-Notch was quick to respond, gave a fair price, set up the appointment, showed up on time, did the job and the toilet works great. I guess I was especially happy he handled it so seamlessly because I had just wasted time on multiple phone calls and texts with another local plumber who had me measuring and fretting. So, it was a relief to get a quick fair quote and have the job done no muss no fuss. I will most definitely be calling Top Notch again. read more

Gordon is the absolute best! Honest, knowledgeable, fast! I have been a fan since 2012 and will be beyond. He didn't pay me to say that either. It's just true. Seriously a great experience every time. Fair price, excellent work. read more

High quality work at an honest price. I will only use Top-Notch. Great customer service as well.

Gordon installed 3 new Toto toilets in our home. He was prompt and efficient. He gave us a fair price up front and completed the installation quickly and neatly. I would recommend him for any plumbing needs. read more

Gordon is the man. We have several rental properties and he is our go to. Always on time and honest, no BS, just straight facts

We were informed that our water pressure was way too high and a pressure regulator was highly recommended. Gordon quoted us the best price. He and Cameron were here the next day. They also replaced some valves and some piping that had started to leak. We were very happy with his work and will definitely call him again. read more

I called Gordon based on other reviewers here on Yelp. He gave me a straight estimate, was fair, and I feel like I wasn't screwed over. I know nothing about plumbing, but think that he's an expert in his business and I'm happy I went with him. I will use him again and recommend him to anyone in North County looking for a good, reliable plumber. read more

When water started coming out of a light socket from our second floor, we turned first to Top-Notch Plumbing, based on yelp reviews. Left a voicemail asking for help as urgently as possible (as they were open all day) YESTERDAY and haven't heard a word, its been almost 24 hours. Thankfully we were able to get a hold of someone else after we waited a few hours and they were here within the hour. While I hadn't heard from them in many days, the owner did reach out and apologize, explaining a computer glitch and offering a discount. Because he followed back up, I'll add a star to my experience with them and hope that in the future, they'll have a system in place to handle that, as I'd think most folks wouldn't need a plumber super often. read more

I contacted Gordon in reference to a leak in my laundry room. Gordon called me back immediately and set up an appointment. Within two days he came with his crew at our scheduled time and was done within a few hours. I would definitely recommend them for those in north SD county. Gordon was fair and did great work. read more

Gordon has always been very helpful and professional. He has fixed our issues every time and always gets the job done correctly! Highly recommended. read more

Gordon came out right away when we had a leak under the sidewalk out in front of our house. (It wasn't the City of Escondido's to repair - we'd already had them come and check it out) Gordon located the leak right away (under the sidewalk) on our main line from the street to the house. He dug out on both sides and under the sidewalk, replacing the 1" pipe and joints where needed. Our dirt is rock-hard, but he had the proper tools and equipment to make it go quickly and efficiently. We let it sit overnight for the fittings to dry well, and then Saturday morning, first thing, he came out and finished the job beautifully. The dirt and rocks were all put back just as before, swept and washed down so that you can't even tell they were moved! And these were 2 BIG holes! He replaced the patch of cement that had to be cut on our drive way and finished it beautifully as well. He was very personable, honest and good at what he does. His price was completely reasonable, too. We will certainly call him should we ever have any plumbing need in the future, and I will absolutely be telling our friends about him. Always good to know of a reliable plumber in town - and in Escondido that would be Gordon at Top-Notch Plumbing! read more

This was the easiest transaction with the best service I've had in a long time. Called Gordon and he answered right away. Communicates well over the phone and was easy to set an appointment with. Came out the next morning and arrived 5 minutes early. Introduced himself, gave me a quick rundown of what he was going to do, and got right to work. Was in and out in about 30 minutes. Left the entire area clean when completed. Quality work and very fair pricing. I love supporting small bsuinesses and good, honest people like this. Will be calling and recommending him in the future. read more

Gordon is the best! I have always had excellent work done by Top Notch. He is a great guy and offers very reasonable prices compared to other estimates I have gotten. read more

Spent quite a lot of money towards these guys.. wish I had gone with someone else. They did a good job but price seemed steep and we had some big issues with his customer service. Maybe I caught the guy on a bad day or something but he was aggressive and combative, especially with my tenant. He tried to pin the blame on her and her infant son. They had used the jacuzzi tub only about 2 times.. while talking to him she said "once or twice" and then later in the conversation said "just a few times", so he got aggressive with her and then told me "she can't keep her story straight". My tenant gets along with everyone but sent me a huge text about how mean he was towards her. I can't have that, switched to a different plumber from vista. read more

Have used Top-Notch for several plumbing needs and had great experiences each time. Excellent work, friendly service, and great pricing.