Line-By-Line Roofing appears to have a solid system, and is a company that is very trustworthy. I…read moream going to explain the process, which hopefully answers unknowns, if considering work. I first contacted them, via web, due to a roof leak that I no longer wanted to repair. After initial contact, I received a call from the next morning, as well as other contact to set me up with an estimate. Jessica, the sales rep, came out a few days later to provide the estimate. She down-sold me from a metal roof, explaining the original cost, and required maintenance in the future, which was incredible. It is rare to see that from sales departments, in my opinion. She also possessed more detailed information about roofing systems than I would expect of a sales rep, and communicated her confidence level pertaining to her responses. The best part, she was not pushy. Overall, it seems that LBL sales, based on my experience, are not typical salesmen, but instead those that have passion about the trade, and want to sell real solutions, as opposed to selfishly maximizing commission. The schedulers called me maybe 2 or 3 days after placing my deposit, which was quicker than expected. With an original estimate of 3 weeks out, it ended up being less than 1 week. I was told to expect them around 6:30 AM and for the job to last for 10-12 hours. They finished the work at 4:30 PM, followed by the cleanup, lasting about another 90 minutes. They estimated the repair work very well, and that is considering they had a late delivery of the material, the day of the job. The roofing team was incredible. They all showed up on the job-site ready to work, and that is exactly what they did. They were incredibly professional, courteous, and ready to roof my house. It blows my mind how they did such a thorough job, in that little of time, my hats off to them for sure. They were led by Michael, the project manager, and he was an incredible liaison. He had great communication with me, updating me when I needed to be updated, as well as taking ownership of the project. When returning to my home, there was an incident with the delivery company, in that they busted a hydraulic line on their equipment. Michael briefed me as soon as I returned, had evidence of the incident, and had already reached out the the company alerting them so that they could prep remediation. This was refreshing, in that he could have covered it up and I might have never known, meaning Michael has integrity. He also has been communicating to me, following the project, to keep me alerted on the steps he has taken to help resolve the issue, despite the issue belonging to the delivery company instead. I appreciate stuff like this, because it does show ownership of the project, instead of brushing it off. After inspecting the work, everything looked incredible, and I have not been able to find any trash anywhere. Overall, this company has earned my trust. They have integrity and seem to do the right thing. In the world of any home repairs, you always read about those that are taken advantage of in some way. I do not feel like that will be the case for this company, as they have proven themselves to me. I would recommend them to anyone that needs roof work.

The roofing team did a great job. the foreman Michael listened to all my concerns and accomplished…read moreall my request. They cleaned up everything and came back after the job to clean areas that I noticed. Professional and polite. We had to leave the house for a medical appointment, and they assisted my wife who is in a wheelchair.

Total Home Improvement recently remodeled a bathroom in my home. The final results were incredible…read more Sean, the Project Manager, Matt, the Designer, and Kristi, the selection specialist, guided and kept me current throughout the entire project. Their expertise and professionalism was un-parallel. Carolyn B York County, Va. 07/06/20

total never dealt with any of my remodel issues - they just a couple of brothers who started a…read morepainting business and basically self trained to be a home builder/remodeling contractor. Not sure how they manage to stay in business. I would not let them mow my yard at this point. They cannot keep reliable subcontractors or designers because they treat anyone who is not related to them as the enemy vs dealing the companies issues. It is a true shame that their work has not held up. We failed our CO originally bc they had not had the insulation installed. It is just a shit show dealing with them.

very disappointed in Antonio Cruz. I have done a couple of jobs with him but this last contract for…read morereplacement of a privacy fence was problematic. Did not meet commitments, failed to contact Ms Utility when requested and did not advise. I asked about it on a Friday for a Monday scheduled job and he had not done it and asked me to do it. Don't take a job you are not willing to fulfill the commitments you make. Our professional relationship is done and I will retract my recommendation to all those I have recommended this company to.

Very professional and knowledgeable! They rebuilt my driveway retaining wall and it looked better…read morethan the original wall. The price was very reasonable and they did this in record time and the cleanup was amazing, more than I expected. Would highly recommend this company and their employees!

Eric was very straightforward, and honest about the prices. Very affordable with good results. Kind…read moreof lacking on communication but I guess that's due to them being so busy. I got a lot of shady quotes from roofers that didn't make sense so I can honestly say this is a good company. Definitely recommend

So this has been a very good experience. Straight to the point. The value snd quality seems to…read morebe right on spot

I asked them to cover my metal porch railing to keep the bleach off, came out of the house 5…read moreminutes later, nothing. Young kid even got irritated when I took 5 minutes to run and get plastic to cover. Ruined several shrubs and plants, in way too much of a hurry, bad attitude, not customer friendly...bleached my very new shutters. Absolutely no way I would recommend to ANYONE AND NEVER USE THEM AGAIN!

Highly recommend! Techs, Zach and Steven, were professional and did an amazing job. Reasonable…read moreprices Thanks so much.

Mr. Darryl was very professional and his work was impeccable; he gave me a reasonable and…read moreaffordable price. I definitely recommend him, and I know who to hire for future work at my home.

With rental home, they had guests, there was a gas leak, requiring removal of drywall and…read moreinsulation. Home pro masters provided an economical price and worked with us to find a time to quickly repair the interior wall in between guest to ensure maximum safety and aesthetics. I look forward to working with HomePro masters in the future.

Rescue Repairs was great in every aspect of the process of completing my bathroom tile install x2…read moreproject. From response to a quote request to the final clean of the work area. The price for the amount of work that needed to be completed was beyond competitive with larger companies and the value of workmanship exceeded my expectations. Not to mention the team's flexibility to start and complete the project around my work and family schedule was beyond appreciated. A+ work definitely going to hire again!!!

Great service with excellent communication skills to explain what issues could be possible. Very…read morethorough and knowledgeable on all phases of construction. Due to his background in firefighting he also notes all safety issues that may come up. Overall awesome and professional. Would recommend

I called this business to come out and remove our full size shower doors and install a more modern…read moreset that we had purchased from Lowe's. Tim asked me to send pictures of my shower door assembly to remove. I sent the pictures to him. In a couple of days he sent me an estimate by Email of his price to do the job. I was satisfied and had him book me. In a couple days he showed up as promised, went into the garage to check the doors for proper fit. He was satisfied and began the project. He finished the job in one day, to include the clean up. He had worked professionally. Holding an occasional conversation with Tim he answered my questions knowledgeable and showed courtesy to me. Tim.tan into a problem. Lowe's had ordered a door which did open on one side. That was the way this one was. I thought I had to order another one. Tim told me he would try to adapt it to open only proper side. He did indeed to exchange opening side. If he hadn't accomplished to do this, I would have to order. another door. The exchange time had past. This was a very expensive door. Even though he had to make the wrong door fit perfectly, we were completely impressed with the out of his expertise. That is what you get when you hire with someone with 35 years experience. If you need a Handyman, I highly advise you hire Tim

Professional handyman. Definitely great craftsmanship. Will probably call him again for future…read morework.