Had an issue with my turf that took some time to correct but in the end looks great. They came back and made it right

We are very happy with the work done at our home by Top Tier Turf. Steven, Todd, Colby and Brian were extremely knowledgeable and helpful and it was great to work with all of them. They communicated with us and sought our input from start to finish and left the job site impeccable each day. The final result exceeded our expectations! Would definitely use them again highly recommend. read more

Top Tier Turf Company - Front yard area - Artificial Turf Near Me - Sparks, Nevada

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My wife and I began searching for turf companies on a Sunday. We each searched on line for companies that installed artificial turf. I received a call back on Monday from a turf company and made an appointment for a rep to come give me a quote on Wednesday. I told my wife about the appointment, and she told me she got a call back from the company she reached out to, and made an appointment for Thursday. My wife stayed home Wednesday to meet the rep for a quote. No one ever called or showed up. We didn't worry too much about it because we had another appointment scheduled for the next day. Thursday I left work early to be home for the quote. Once again no one called or showed up. My wife called her rep and was told that someone entered the appointment incorrectly into their computer, so she rescheduled for next week. 48 hours after my appointment was missed, I received a text from Steve at Top Tier Turf asking if I still needed help on my project. It was then that I realized that Steve at Top Tier Turf was the same person, my wife made an appointment with. So Steve at Top Tier Turf, no called, no showed both my wife and I on two separate appointments. I responded to Steve's text, saying I needed help on Wednesday, when we waited at home for him to show up. He gave me a BS excuse that he tried calling me and that I didn't answer, and that I texted him back that I was on the other line. Come to find out that the people who we got his number from, although happy with the final product, also had a terrible time getting Steve and his crew to ever show up. They dragged a 2 day project out 3 weeks, always with an excuse to why they didn't show up. More weak excuses Steve. You say you didn't meet MY expectations? Besides yourself, who else do you know that has expectations so low, that they don't expect you to show up when you say you will? You no call, no showed the same customer (me), on consecutive days! Plus the people who gave us your number experienced similar problems with you, throughout the entire installation process. You also show a pattern of this behavior in many other yelp reviews. Once or twice is a mistake. These examples are a reflection of your general business practices. You also mentioned "miscommunication". Below are both confirmation texts that YOU sent to us, confirming appointments that YOU never showed up for. That's not miscommunication, it's just plain poor management. read more

Top Tier Turf Company - Artificial Turf Near Me - Sparks, Nevada

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Professional and completed the work as contracted. We are very happy with the final product and were advised as to progress along the way. Would recommend with hesitation. read more

I found Top Tier Turf after neighbor posted about the company on the 'Nextdoor' app. Over the last year, about 10 other companies ignored our numerous requests for a quote, BUT after calling Top Tier Turf, they scheduled a quote that same day. We called on a Tuesday and had a quote from the owner, and signed a contract that same day. Just over one week after the quote, our backyard was completed! Our backyard was previously turf, but it was a DIY project from past owners. We ripped it out and decided to get it done the correct way. Our backyard was completely dirt. The guys leveled it, put in the base aggregate and installed turf. They were even able to use our existing pile of river rock to create a more landscaped look! The crew that landscaped our backyard was awesome. A screw on our gutter was stripped and we haven't gotten around to fixing it, but they fixed it for us! Same with capping off our irrigation system. Super detail oriented team and we really appreciate it. Huge shout out to the owner, Steven, and the crew that put in our turf. I appreciate that it was a painless experience and I love my backyard! Thank you!! read more

Top Tier Turf Company - Turf Installation completed! - Artificial Turf Near Me - Sparks, Nevada

They did both my front yard and back yard. It was best quote when shopping for turf. Their team is nice to work with and helped educate on the different turf types. Looks real. read more

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We are thrilled with our backyard results. The team that put our turf in was wonderful to work with. They worked in ugly heat to get the job done for us. Our new putting green is amazing The idea of no cutting the grass or wasting the water is perfect for us Our side yard is perfect for the grandkids to play and set up their tent We highly recommend top tier turf read more

Top Tier Turf Company - Side yard artificial turf for the grandkids to play on - Artificial Turf Near Me - Sparks, Nevada

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I originally got a quote to have them install turf. It wasn't unreasonable but we decided to do it ourselves. They were pretty gracious and gave me plenty of advice on how to do it well. We looked at several suppliers for the materials but liked their options the best and their prices were about the same as everyone else. When I ordered they knew everything I would need (how much seem tape, nails etc) and offered to cut it into smaller pieces for free. The one issue is that I asked if I should have delivery scheduled for the day before but was told it would be the first order out. Unfortunately it didn't come until 3pm, which really threw our day off. read more

Great company to work with! We, kids and dog included, are SUPER happy!! Steve always helped answer questions. The job was done super fast but also done right. read more

Top Tier Turf Company - Artificial Turf Near Me - Sparks, Nevada

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product4 communication3 Sort by Most relevant Newest Highest Lowest ShastaAngel 11 reviews·6 photos a minute ago NEW Once we decided on artificial turf the most important issue was getting quality turf that looked like grass. The installation was for our front yard. Top Tier Turf was the company chosen because that's all they do. ... More Photo 1 in review by ShastaAngel Photo 2 in review by ShastaAngel Photo 3 in review by ShastaAngel Photo 4 in review by ShastaAngel Dawna Mantei 4 reviews 2 months ago I am not a new fan of artificial turf. We have enjoyed it for the past 16 years in our former home. When we moved a few months ago I read all the reviews on Top Tier and called for a quote. Steve was prompt, professional and extremely ... More Top Tier Turf Company - Reno (Owner) 2 months ago Thank you for the fantastic review Dawna! We always enjoy hearing from our satisfied customers! Enjoy your new lawn! Renee Steve 1 review·2 photos 11 months ago The Top Tier Team were great to work with. They were friendly, hard working and fast even though the temperature was an ugly 104. We wanted a putting green but not sure how to make it happen with our uneven ... More Photo 1 in review by Renee Steve Photo 2 in review by Renee Steve Top Tier Turf Company - Reno (Owner) 11 months ago Renee, thank you so much for sharing your experience! Shout outs like this are so meaningful to our team! Vicki King 1 review a week ago NEW My front yard was dirt and weeds. Top Tier Turf did a beautiful job installing the turf. I couldn't be happier. The team is fantastic...you won't be sorry if you choose them for your project. 1 Top Tier Turf Company - Reno (Owner) a week ago Thank you for the fantastic review Vicki! Enjoy your new front yard! HomeAdvisor https://www.homeadvisor.com ' ra... Top Tier Turf Co., LLC - Read Reviews | Reno, NV 89503 Results 1 - 8 of 8 -- Working with Top Tier Turf was a great experience. On the day of the install, the owner Steven brought a crew of 5 all who were very competent ... 4.9 (8) BuildZoom https://www.buildzoom.com ' top-... Top Tier Turf Co | Sparks NV | Read Reviews + Get a Bid Top Tier Turf Co LLC, 5245 Vista Blvd, Sparks, NV holds a C 10 Landscape Contracting license according to the Nevada license board. ChamberofCommerce.com https://www.chamberofcommerce.com ' ... Top Tier Turf Company in Sparks, NV 89431 A Top Tier Turf Company has a 5.0 Star Rating from 7 reviewers. Facebook https://www.facebook.com ' item Top tier turf co. - Landscaping Materials - Sparks, Nevada Top tier turf co. Is the place to get your turf we are mobile company. So you can make it convenience for you and your family. Drop off samples and free... $100.00 Facebook https://m.facebook.com ' item Top tier turf co. - Garden Items - Sparks, Nevada Winter special all included removal of sod base work turf and install 10%off pick any turf. 16 to choose from. pet friendly free estimate. Sparks, NV. $9,000.00 · Free delivery MapQuest https://www.mapquest.com ' nevada Top tier turf company, 870 Deming Way, Sparks, NV ... Get directions, reviews and information for Top tier turf company in Sparks, NV. You can also find other Landscaping on MapQuest. People also search for Feedback OfferUp https://offerup.com ' item ' detail Top Tier Turf Co. for Sale in Sparks, NV Top Tier Turf Co. $1. Posted over 1 year ago in Sparks, NV. Condition: New. Home & Garden - Lawn & Garden. Save. Share. You are currently in a drawer. $1.00 In order to show you the most relevant results, we have omitted some entries very similar to the 8 already displayed. If you like, you can repeat the search with the omitted results included. ShastaAngel 11 reviews·6 photos a minute ago NEW Once we decided on artificial turf the most important issue was getting quality turf that looked like grass. The installation was for our front yard. Top Tier Turf was the company chosen because that's all they do. Steve was professional & knowledgeable. We were impressed with the crew and how hard the crew worked, they were very respectful and they all seemed to enjoy what they were doing. The foreman Matt worked alongside of the crew and was always pleasant when we had questions. Karen, who worked in the office was responsive and organized and often times at the jobsite. We were so pleased with the outcome and would highly recommend this company! read more

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As I thought after 8 attempts at repairing my turf, I have many sink holes. With all the rain and snow it has gotten worse since the base was not correct. I had to involve the state contractors board, and that didn't resolve anything since they left it up to the company to fix it, and they failed to do so. My advice is to find another company, and if you have issues with this company , dont involve the state board. Go directly to the court system to get action. Since I involved the state board and it still isn't fixed, I have no recourse. I learned a very expensive lession. read more

I can't believe the absolute mess that is the scheduling with this company. It's beyond infuriating! The scheduling with this company is non-existent. They waltzed in, provided me a quote, and I paid the deposit, and then proceeded to ghost me, as if they ran off with my hard-earned money. I mean, seriously, is this how they do business? So, I had to be the one to pick up the phone and ask them, "Hey, am I supposed to know when you're going to start? Is someone even going to bother reaching out to me?" And what do they do? They promise to pass the message along to their staffing, like it's some sort of secret code that needs to be deciphered. But surprise, surprise, no one ever calls me back! So, I summon every ounce of patience I have left and give them another ring. And guess what? They promise a date, but it's so vague it's practically useless. "Oh, it'll be 4 to 6 weeks from now," they tell me. Wonderful! An estimated time frame that's as good as a blindfolded dart throw. A few weeks roll by, and I still have no clue when I can even think about taking a vacation. So, guess what? I have to call them AGAIN, just to squeeze a slightly less vague date out of them. It's like pulling teeth! But hey, at least it's a bit more specific now. But wait, it gets better. I call yet again to clarify if this estimated date is when they're going to start working. And what do they reveal? Surprise number two! "Oh, we've actually moved you up to two weeks from now," they casually mention, like it's no big deal. Not a single courtesy call to let me know, just more of the same frustrating back-and-forth. When D-Day finally arrives, you'd think I'd get a call or something. Nope, not a chance! They ring me up the day before, and what do they say? "Oh, sorry, we can't start tomorrow because we're busy with some other project." Seriously? You couldn't have told me earlier? Top Tier Turf, if you're listening, you've got a colossal scheduling problem that needs fixing. I shouldn't have to play detective and chase you down just to figure out when you'll show up. Sure, they eventually installed the turf, and it was decent, I guess. But a few weeks later, I started having issues with the grass, and I reached out to their point of contact. I texted them repeatedly, practically begging for someone to come and check it out. But no, they kept pushing me away for three agonizing weeks! So, I had no choice but to pick up the phone AGAIN. Finally, they sent someone to inspect the problem. They promised to put me on the schedule for some grass brushing or filling or whatever. And what happened next? You guessed it! Another round of waiting in the dark. A week passes, and I still have no clue when they'll show up. So, I reach out AGAIN, and they toss me another estimate like it's some kind of consolation prize. So, if you want synthetic turf but also want to be your very own scheduler, go ahead and choose Top Tier Turf. Their scheduling system--or should I say lack thereof--is truly top tier, in all the wrong ways. read more

Great communication before the purchase. Nice installers. Too bad seams are evident.

Steven and his pros at Top Tier Turf Company installed turf in our backyard, and my husband and I are pleased with the completed work. They were very friendly and answered our concerns, leaving us no doubt they should do the job. They not only arrived on time, they completed the job as scheduled. From start to finish, they were very professional and competent with their work-related qualities shown in the project's outcome. We are incredibly overjoyed with our backyard and would not hesitate to recommend Top Tier Turf Company to anyone seeking an alternative to native grass. read more

This company is template for what more companies should strive to be... 1. Excellent communication. 2. Fast service, but extremely high quality work. 3. When the job was complete the job site was cleaner than when they arrived. 4. The owner of the local company is professional, nice, and very straight-forward. 5. Most importantly, my family is incredibly pleased with our turf installation and would definitely recommend this company to our family and friends! read more

These guys were great and fast! Cannot recommend enough. They were fast to come out and quote. So reasonable price wise. It only took them three days so our yard wasn't torn up forever. We so appreciate them. read more

Top Tier Turf Company - Artificial Turf Near Me - Sparks, Nevada

Phenomenal experience with Top Tier Turf! Steve, Toby and crew did a fantastic job on our backyard, accommodating a tight timeline, Tahoe location and numerous trees! Their price, responsiveness and communication throughout were all first rate. The final result was even better than we could have imagined and has added so much to the outdoor space. Highly recommended! read more

Top Tier Turf Company - Artificial Turf Near Me - Sparks, Nevada

Be careful and do your research before hiring this company. Read every word of the contract carefully. Watch them like a hawk! Call the Contractor's Board to find the amount legally allowed for a deposit. Count every item to make sure it is the correct amount! I would not recommend this company. read more

I can't say enough about Top Tier Turf. Owner Steven was prompt in responding to my call for a site evaluation and estimate. The products Steven offers are very realistic looking and exceed most warranties on the market today. I chose Mountain Meadows 93. It is a dense and vibrant lime colored artificial turf. The date selected by me for site prep and application was honored by Steven. Site prep foreman Ramon and his crew completed their work in an efficient and timely manner. On installation day, Application Foreman Todd prepared the installation of the artificial turf with precise cuts and invisible seaming. Colby assisted in the application and performed the sand application and heavy brushing. These attention to details by Todd, Colby, and Ramon resulted in a completed job that had my neighbors commenting "What a beautiful Lawn". I would recommend Top Tier Turf as your "GO TOO" artificial turf company any day. read more

Talk about above and way beyond! The nicest people and best price I found after checking around. AND on deliver the roll was bigger and heavier than I thought but the driver Mark helped me move this several hundred pound roll into the back. Apparently this is something they normally do. Most places I talked to and read about will only drop it in your drive way. On top of this, seeing the scope of what my wife and I are trying to do he informed they have remnant pieces for sale the might work for some our needs. Too bad I can't give 10 stars! read more

We had such a great experience with Top Tier Turf. With a baby on the way we were anxious to have this project completed before my due date - we cannot thank Steven and his entire team for being so flexible and willing to go above and beyond to complete our project in a timely manner.. Steven and his team were communicative, professional and highly efficient. It was clear from day one we were in great hands and we so much appreciated the attention to detail. What a difference it made in our backyard! They are pros at putting greens! Great quality and we are loving our backyard updates. read more

The project on paper seemed simple, some gravel here, a little turf there; But, I soon learned how intense and involved it could be. Steve, Kurt, Matt, Braiden and crew pounced on the project with enthusiasm and professionalism. Demolition, establishing new grade level, a new French drain for proper drainage, through the prep for the new turf and curbing was back-breaking - difficult work. All the experience in the world laying turf would not result in the best job possible with-out all the prep. Needless to say, we are very satisfied with the professionalism, end product and the turn-key responsibility with which our project was completed. We highly recommend Steve's Team at Top Tier Turf. read more

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They showed up on time for a free estimate. Came back when said they would to do the job and they finished the job quickly . Would recommend them. read more

Had Top Tier Turf come out to our house for a quote on our front lawn being replaced with artificial turf. We decided to go with them and put down a deposit. Waited a couple weeks and heard nothing back from them. Tried calling them and their message machine was not properly working. Finally got a hold of them to see when we would be on their schedule. They had to send another guy out to make sure the first guy did his quote correctly. When he came out he said it would probably be another 3 weeks before they can start the job. I was ok with that. Today I get an email stating they have to cancel the job. I call them and ask why. The guy I spoke to said "I don't have to give you a reason why". DO NOT do business with them, unless you like being jerked around. They don't respond appropriately. VERY UNPROFESSIONAL. read more

Awesome installations around the reno-tahoe area. Great customer service. The install team is very quick and efficient. They pay attention to detail and provide all the answers. read more

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My front yard looks wonderful! I was in awe watching Steven's team put in my beautiful lawn and decorative rock. I had no idea how much work and precision was involved but Steven and his team, Brayden, K.J. , Tony and Daniel made it look like a well oiled machine in progress. I had very high expectations to be sure, and the end result was precisely what I wanted and more.Top Tier turf company deserves far more than five stars. I'm not one for recommending companies in writing, but I just had to this time. if you're looking for a beautiful lawn 'Top Tieturf' is the way to go. read more

I just had a small area off my back patio I wanted done. Steven, the owner, had told me that he was scheduled out for a couple weeks, but he volunteered to install my turf on his day off. That wasn't expected, how many companies would do that. It looks great and the price was great. He was very accommodating and professional. I would highly recommend Top Tier Turf! read more

Do not use this company, scheduled an appointment and they no call no show. After seeing the work in these pictures I'm glad they didn't show up. Clown show operation. read more

From the moment we met Steve, we knew he was the best company to do the job. The crew all worked together very well, just really great people! Took two days like he said and after they cleaned up and left, we were just left with a beautiful lawn! I also know if we ever need anything in the future they would be there in a heart beat. We highly recommend this company. Very satisfied !! read more