Our AC was not cooling, I checked the normal things like filter, dirty air handler, clogged line…read moreand checked to see the outside fan was working and coils were not blocked. All ok...so I don't know what is wrong. It was a Sunday and I found Tempzone through good reviews here on Google as well as Yelp. I set up the appointment online through Yelp and it said there was a $75 service call charge - fine. Christian was in contact and professional, came out checked and quickly said it was the AC capacitor. Fine, please replace and get our AC back cooling. Job was done in minutes. Great....until I got the cost....$275! $275 for a "job" that was done in minutes and a part that I could buy at Home Depot for $15-$30. Not cool (pun). My advice would be to certainly get the price of the job before you get the work done. Way too expensive for a simple job. I looked it up on youtube and this is literally a few screws and disconnect/reconnect the new part. Simple. I understand the time to come out and so on but $275 for an inexpensive part and 15 minutes of actual time on site for the job??? Christian was on time, in communication, professional and the work was done correctly to get our AC cooling again...but the price was not in line for the job and part needed. Will not use them in the future.

It is hard to find someone to work on the weekends! I got home on a Sunday and the temperature…read moreinside the house was at 89° I called Christian of Tempzone of South Dade and within the hour he was already fixing my AC. He had to fix it temporarily as he didn't have the parts but first thing Monday morning he was here with the new parts he needed and my AC has been working great!

Came out the same day I called, diagnosed the problem very quickly, explained everything that was…read moredone and didn't leave until he was absolutely sure the problem was solved. I highly recommend you call Melcon for any AC issues you have.

Answered the phone on a Sunday when nobody else would. At the house within 1/2 hour and diagnosed…read morethe issue. Installed a completely new air conditioning system in our house within 24 hours. Impressive communication and work product. Thank you!

Excellent work! My…read moreair conditioner broke on a weekend, I called and within the same day, the owner came and checked the issue. The ac repair was fast, efficient and very thorough. Not only repaired the AC, he also cleaned the area he was working it. Mentioned that it will need maintenance soon, so I scheduled maintenance for the next month. When the agreed appointment came for the maintenance he was at my house at the specified time and again did an excellent job. I highly recommend, knowledgeable, responsible and honest. Pricing is very reasonable as well.

I am very pleased with the bathtub repair service. Another example is where the technician managed…read moreto fix a broken tube that I thought would not be possible. Good communication, quick service and good workmanship. Highly recommend!

I use Ruben 5 years ago to install a water heater. 5 years later I called due to issue with my…read moreheater and we set a date and time. The time was Midday so I had to take the entire day off from work and he was aware of this. The day arrives.. no show no call. I tried calling him and he was hanging up the phone. I tried leaving him voice messages and to no prevail . He send me a message telling me to stop calling him because he's having an emergency and he will call me back later. That was extremely rude, he didn't even have the decency to tell me I'm sorry I'm late but I will be there . I left them another message telling him how rude and unprofessional his message was and never heard from him again I wasted an entire day from work that he was aware of. It is now 5:00 and I never heard from him today. I would never use him again and I highly recommend you do the same.

They where quick had a thought in my head and the made it better than i imagined they where fast to…read moreget here and fast to get our water on.we thought we where going to stay without water for some days but we called and the came in saw what needed to happend and made it happen amazing company and reliable service

They are the best of the best. We own and manage multiple properties in South Florida and Premiere…read morePlumbing is by far the most reliable, effective and affordable company we've worked with. I highly recommend them.

Hired Laz and Ricardo in an emergency leak situation after a strong storm may 2020. They came…read morearound 930-10pm no more than a couple of hours after reaching out. They went above and beyond to detect that the leak wasn't plumbing related per se but caused by a bad seal on the roof line where my sewer vents/plumbing stacks meet the outside. They stayed for two hours and were very thorough. Can't thank them enough. I unfortunately had to hire a roofer to complete the work but I will assuredly be hiring them back for future plumbing needs. Thanks guys!!! Ps- they had their own masks and shoe covers which was great given the COVID19 time.

We have had this team over for multiple projects: sump pump installation, installed a Phyn water…read moreshutoff on our main water line, and some other minor repairs around the house. They are always quick, do a great job at a great price, and overall they are awesome. I know I will be using them again in the future for any plumbing issues that I cannot handle myself.

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.

I called to inquire about getting my AC fixed (on a Saturday night) and Ozzy text me within 5…read moreminutes and was at my door in under an hour. I'm incredibly pleased with his knowledge and professionalism. He went above and beyond to get my AC working quickly and I'm so grateful. If and when I ever need AC service again, Ice City is who I'll call.

I connected with Ice City here on Yelp. Ozzy was the first to respond, providing a straight, no-BS,…read morefixed-price proposal for my low refrigerant issur, that immediately distinguished him from the competition. My primary concern with service providers is the inevitable upsell; with Ozzy, that was non-existent. My AC had developed a refrigerant leak during a 95-degree heatwave. Despite a heavy workload of large projects, Ozzy was incredibly accommodating, kept in constant contact, and managed to squeeze me in. His work was focused, precise, and technically sound--the polar opposite of a technician who talks a good game but lacks the diagnostic skills to back it up. He knew exactly what needed to be done, executed the repair efficiently, and left the workspace spotless. I've reviewed the other 2 earlier Yelp reviews for Ice City, and am perplexed as to how they could be so inconsistent with my personal experience with Ice City, or with Ice City's 4.9 rating from 170 reviews over at Google (https://www.google.com/maps/place/Ice+City+Air+Conditioning/@25.6554871,-80.4031784,17z/data=!3m1!5s0x88d9c736b4b60817:0x477187a5d83fb0a6!4m18!1m9!3m8!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!2sIce+City+Air+Conditioning!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!3m7!1s0x88d9c7badd9c9fa5:0xf6f3ca0fee22083b!8m2!3d25.6554871!4d-80.4031784!9m1!1b1!16s%2Fg%2F11h4j_24m2!18m1!1e1?entry=ttu&g_ep=EgoyMDI2MDUxMy4wIKXMDSoASAFQAw%3D%3D). I do note that they were old (one from 2023 and the other 15 months ago). There are all kinds of explanations, often the result of following the old addage of "you can't please all of the people all of the time", but sometimes for more nefarious reasons which I won't speculate about here, but most people understand how 'the game' is occasionally mis-played by people seeking an edge. Bottom line is this: If you want a professional who knows the trade and respects the customer, with a lot of other happy customers that have taken the time to post 5-star reviews, call Ozzy. He is now my first and only call for AC issues.