I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

The plumbers were quick and professional. After their visit, there haven't been any leaks.read more

Great family run business. Needed to have work done on my sewer line. Quick and easy job…read more Excellent price. Staff was very knowledgeable and agreeable.

Thank you, All-Star! Prompt, courteous, same-day service. You guys were a lifesaver.read more

I've used Cutler Bay Plumbing several times already and service was always superb. Most recently I…read morehad two issues pop up on different days and received lightning fast, excellent service. Repairs were done perfectly and quickly. Need it done right and fast? Call them. Going back further, in 2022 I had a constant problem with clogs in a main drainage line in the laundry room. Paid for snakes over and over, still had the problem. A different plumber suggested hydrojet but wanted to charge me an arm and a leg, thousands, but with a convenient payment plan. Yeah right. I researched, found Cutler Bay, and went with them. It cost me 1/5 of the quote from the other plumber and Cutler Bay did it expertly. I've tried a few plumbers over the past 20 years. No comparison. Hire them. Yeniss is the guy who has done my repairs and is very skilled.

Cutler Bay Plumbing is absolutely amazing! I had a small leaking underneath my kitchen sink and I…read morecalled and spoke to Jenny. Jenny is friendly and was able to dispatch a technician ASAP. Bernardo the service technician was fast and efficient. I am very grateful and extremely happy with the fast and attentive response. Also Cutler Bay Plumbing is also very affordable and overall I'm am happy with the price and outstanding customer service. Thanks a million Cutler Bay Plumbing.

Very Prompt Was on Time and Gave a 20 minute On My Way Text…read more Job done - No more backed up pipes Would Recommend ask for Anthony!

Fast, reliable, and professional service. Great communication, fair prices, and quality work…read more Highly recommend!

My experience with this company was extremely disappointing. I called about a leak underneath my…read morekitchen-sink ...after three weeks and $1000 they did not fix the leak. It was confusing and frustrating they spent so much time and money fixing other lines and not the actual issue. I finally found a company that gave free estimates .,The man came in , assessed the leak and in less than 30 minutes. He fixed the leak When I called prestige to explain that the issue was never resolved after the last Plumber left- they were extremely unhelpful. The phone call became difficult and confusing with multiple people getting involved and no one taking responsibility for the failed repair. This experience was a complete waste of time and money -I strongly suggest you look elsewhere for Plumbing services.

Called with a leak & was told plumber would arrive in 15 to 30 minutes…read more He did & fixed our leak. Great service.

I hired this company to replace all the cast iron pipes in my home with new PVC, and John--the…read moreowner--and his team did an outstanding job. They were clean, organized, and extremely respectful of my home. They kept the work contained to the correct areas, protected everything else, and communicated clearly throughout the entire project. Replacing cast iron is a major job, but they made the process smooth and stress‑free. Their professionalism, honesty, and quality of work truly stood out. Highly recommend John and his crew.

I had a leak everytime I was washing dishes. The leak would run down from my kitchen sink through…read moremy tile floor and exit out the sliding glass doors into my back yard. I called and explained my situation . John sent his first crew and they did a video search from the roof. I was quoted to do the trenchless linning on all my pipes from the roof vents. but since the leak was localized, a section of the vent for pipe linning was a possibility. all this was explained prior to working. I agreed and the job was done and paid. 2 days later the same leak appeared. I called again and scheduled (Saturday 8:30am) to fix a waste arm that connects the kitchen drain to the vent ( the vent is what the trenchless lining was done on prior.) Saturday came and with that the appointed time came and went. it was a no call no show. I called and left a text message . I get a call back later in the day telling me that the tech got strip throat. ok no problem (I'm thinking why didnt i just get a call and let me know) Anyway, lets schedule for next saturday. I am easy. John says ok. I text the company on friday (the day prior) to confirm for saturday. I get a text back from john later in the day to confirm they are definetly coming the next day. Saturday comes, the appointed time comes and goes ( 8:30am. )I call at 9:30am no call back or text. 10am ,I call all their numbers that are on the website and leave a voice mail and text saying If they can not make it to just call or text back. no call no text it was not until 12:30 pm I get a call from one of the companies techs and he couldnt make it until the evening if that. by that time I had already found another company . I had explained my situation to the other company (mind you,its been 3 weeks I've been washing my dishes in the bathroom. ) They sent someone within an hour and started working immediatly. Like another comment I read about this company the lack of communication is a really bad . 3 stars because the two crews that came on video inspection day and work day were good . both groups answered all my questions and explained the process to me. In the end I paid $3000 with this company and my situation was not solved by them. Communication with your client so that he doesnt waste a day waiting would have made the difference. Clients have busy lives too.

They were quick to respond to my call about a failed residential water heater. All the information…read morewas taken on the phone, but the owner would have come out same day to estimate if necessary. The estimate was right in line with a straight forward swap out - plumb in. A time was agreed and they were there right on time. They were comfortable communicating with a homeowner, which not all tradesmen are. I can highly recommend.

Carlos is wonderful. He is prompt, knowledgeable, and reasonable. New Pipe Plumbing can do your…read moreplumbing needs.